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62 Castle Street

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743 Reviews from our TripAdvisor Community

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Showing 733: English reviews
Reviewed 22 August 2012

Stayed here for a wedding at the weekend for one night but wasn't impressed with the room and the breakfast. The wedding itself was excellent and the reception meal very nice but I paid for bed and breakfast, which just wasn’t up to much. The room on first impression looks ok but it felt like a basement after a while,...

3Thank Richard507
Castle62, General Manager at 62 Castle Street, responded to this review

Many thanks for your constructive review regarding your stay at 62 Castle St. I am glad to hear the wedding day was fabulous and that you enjoyed your reception meal – I have passed your warm words onto our wedding team and the Head Chef. Thank you for bringing to our attention the shortfalls regarding service, please understand that your...

Barnsley, United Kingdom
Reviewed 14 August 2012

My family booked 62 cstle street as a little minimoon for my husband and I the day after we got married. The reception staff was really helpful and pleasent and congratulated us on our wedding. When we got to our room, we had a suprise of champagne and strawberries, which were beautiful! The room was spacious and the bed was...

2Thank kathryn P
Castle62, General Manager at 62 Castle Street, responded to this review

Again, from everyone at 62 Castle St. Congratulations! Thank you for such a lovely review- weddings and marriage are very important to us and we were more than happy to ensure your night was as special as your big day – we’re thrilled you enjoyed your strawberries and champers! I have passed on your warm comments to the team who...

Burton upon Trent, null, United Kingdom
Reviewed 6 August 2012

What a beautiful hotel from the outside and the reception but unfortunatly not from the bedrooms. The hotel staff were very friendly and helpful but the main part the rooms let the hotel down. The bathroom was clean and modern but you couldn't fit the kettle under the tap to fill it up you had to use a cup, also...

1Thank Nicky M
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you for taking the time and trouble to review your recent stay at 62 Castle St. My apologies for what seems like a short fall in maintenance and housekeeping standards. I appreciate your comments reference the bathroom and will take these onboard during the next refurbishment. Thank you for your kind words regarding our friendly staff and Merchants restaurant....

Reviewed 4 August 2012

A great place to stay for one good reason : the beds/beddings are really comfortable!!! The beds are king size + soft linens. The rooms are quite large, like a "small flat" without the kitchen. The only downside is the lack of light in the rooms (I was on the first floor), but it is quite understandable as the hotel...

1Thank wombatparis
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you for taking the time to provide feedback on your recent stay at 62 Castle St. I am most pleased you enjoyed your stay and experienced the comfort of our large suites and luxury bedding. I am sorry you did not find breakfast to be value for money. I appreciate your comments reference our friendly team and will be...

Stoke-on-Trent, United Kingdom
Reviewed 1 August 2012

A very nice one night stay , room very good , breakfast more than reasonable . Staff and manager very good . The hotel itself just needs touching up a little .would stop again, but not a full rate prices .

2Thank Roy G
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you for taking the time to comment on your recent stay at 62 Castle St. I am pleased to hear you found our hotel well situated and good value for money. There is such a wide variety of restaurants, shops, theatres and beautiful architecture in Liverpool which are all in close proximity to our hotel. I appreciate your feedback...

Southport, United Kingdom
Reviewed 30 July 2012

N ow don't get me wrong, we love 62 Castle Street and I couldn't wait to stay again. However, we'd booked a wet room master suite, after reading the reviews about the low shower heads but we we're given the key to room 209 at first , which was dark with 2 small unopenable windows..it was also very humid. We...

Thank J3KTN
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you for your constructive review- we hope we can restore your faith back in 62 Castle St. and we can work our way back to no. 1 as your choice of boutique hotel in Liverpool. As always, your feedback is important to us and we endeavour to use it to ensure each and every guest has a comfortable and...

Warrington, England, United Kingdom
Reviewed 24 July 2012

Stayed here for one night. The room was large and very clean, the décor was a bit dark though. The bathroom was modern and clean. Breakfast was excellent. The staff were very friendly. Would definitely stay again.

1Thank Paul F
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you for taking the time and trouble to leave such a positive review on your recent stay, it is always pleasing to read our guests have had a pleasant stay and experienced good customer service from our team, I was pleased to read you enjoyed our new breakfast offering and will pass this onto the head chef. Thank you...

Mesa, Arizona, United States
Reviewed 23 July 2012

Wife and I had the opportunity to stay here for 3 days and the accomidations were perfect. the rooms were accurately represented from what we saw on the website which was great and the room was very comfortable, gave us great views, and was in the perfect part of town close to everything. All of this was our introduction to...

1Thank Robert O
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you so much for taking the time to comment and provide such positive feedback on 62 Castle St. We pride ourselves on providing excellent customer service to all of our guests and I am pleased you were able to experience our high standards during your stay. When staying in a hotel it is often all the little details that...

Ayr, United Kingdom
Reviewed 14 July 2012

Stayed recently for three nights in Rm 301. Price was very reasonable, and the small lobby area is welcoming with a couple of nice leather chairs behind the large leather topped check in desk. First impression of the room was good. Very large, with the big bed on a raised area and a sunken lounge area beyond with a flat...

1Thank rolaaand
Castle62, General Manager at 62 Castle Street, responded to this review

Thank you for taking the time to review your recent stay at 62 Castle St. My sincere apologies for the short fall in maintenance standards that you experienced during your stay, we since have had our maintenance engineer rectify these issues I was pleased to read you found the hotel to be in a good location and our team to...

Reviewed 4 July 2012

We stayed one night for a concert. An excellent location, very good dinner (although some confusion over the order with a new waiter), lovely, large room. Continental breakfast was disappointing and over priced. Good discount for parking. Definitely a place to stay for short visits to Liverpool.

2Thank Mike D
Management response:

Thank you for taking the time to comment on your recent stay at 62 Castle St, I Am thrilled you enjoyed your stay and find us ideal for a short stay in Liverpool. I appreciate your comments regarding breakfast and I am sorry that you did not feel the hotel provided value for money this is something we generally receive...

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  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
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  • Non-Smoking Rooms
  • Suites
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  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Official Description (provided by the hotel)
62 Castle Street is a 4 star hotel in the heart of the City Centre. 62 Castle Street is a Grade II listed building which was built in 1868. The luxurious hideaway of 62 Castle St is more than just an exclusive hotel. The original site was known as "The Old Bank" although, dramatically transformed in 1985 the building has maintained its unique features including, the main staircase, huge marble pillars and stunning high decorated ceilings, not forgetting the old bank vaults, which still remain intact to this day! The 4 star hotel offers 20 individually designed Suites offering guests high quality and spacious rooms. All rooms have King-size beds, a lounge area with sofas or lounge chairs and a flatscreen LCD TV. All rooms have two phones in the room, and are equipped with a desk for working or used as a dressing table. The large stylish rooms include modern en-suite bathrooms with powerful drench showers and some with Baths and all luxury toiletries. The rooms have an amazing full Length leaner mirror which is a main feature in the rooms. The rooms are even large enough to unwind and do Yoga. Some rooms have Juliet balcony doors which flood the room with natural light. 62 Castle St Hotel does not have its own restaurant/bar, however we are in the heart of the city centre and our team have a wide knowledge of the best places to dine. Whether you are coming to Liverpool 1 for a shopping extravaganza or experiencing the excitement of the Beatles phenomena or simply visiting for business, the hotel is within easy reach of everything Liverpool has to offer. ... more   less 

Additional Information about 62 Castle Street

Address: 62 Castle Street, Liverpool L2 7LQ, England
Region: United Kingdom > England > Merseyside > Liverpool
Price Range: $107 - $390 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — 62 Castle Street 3*
Number of rooms: 20
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Also Known As:
62 Castle Street Hotel Liverpool
62 Castle St Liverpool
62 Castle St Hotel Liverpool
Hotel Style:
#33 Romantic Hotel in Liverpool
#35 Family Hotel in Liverpool
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Questions & Answers

Here's what travellers have asked, with answers from 62 Castle Street staff and other travellers.
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7 months ago
Workington, United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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