Trivelles Liverpool
233 Stanley Road, Liverpool L5 7QD England
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About
#43 of 133 B&Bs / Inns in Liverpool
Location
Cleanliness
Service
Value
Trivelles Liverpool is a great place to stay if you are looking for an affordable yet comfortable room for your stopover. There are several local shops, cafes, and restaurants within a 5-minute walk from our doorstep. Home to numerous high-street brands and lively entertainment, central Liverpool is only 2 miles away. Anfield & Goodison Park are just a quick 5 minutes' drive away for you avid football fans!
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Property amenities
Free public parking nearby
Street parking
Free High Speed Internet (WiFi)
Internet
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Non-smoking hotel
Room features
Housekeeping
Clothes rack
Iron
Coffee / tea maker
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
42Car recommended
Grade: 42 out of 100
16Restaurantswithin 1 km
14Attractionswithin 1 km
233 Stanley Road, Liverpool L5 7QD England
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Car HireSee all Liverpool car hire
112Reviews6Q+A17Room tips
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Absolutely shocking! Turned up the place looked shut down and abounded all smashed windows and graffiti all over walls. Knocked on door to see if I got the wrong address and they said my room was cancelled because toilet was broken! Well I wouldn’t of stayed there but the fact they didn’t contact me before hand to say the room was cancelled is bad, AVOID!!! Definitely be a ‘I’m a Celebrity trial’ if you stayed there!!!! Wish I took pictures but I will next time in Liverpool!
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I don’t want to visit again.this hotel is looking good from the outside but when I entered into the room it looks like brothel. And I have seen the worst manager he doesn’t even know how to speak English and their is no dress sense . I’m very disappointed. Their no hot water in the room as well
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Date of stay: January 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
We had tickets for Liverpool’s match against Napoli and wanted somewhere within walking distance of the ground. My wife found this place and some of the reviews that I read after having arrived begged belief. From the outside the place looks dirty and very uninviting. Inside is slightly better . The reception is an office under the stairs. Our room was on the first floor at the front of the building. The noise from the traffic was awful and did not die down until well after midnight. The TV did not work and the toilet cistern was constantly dripping which even with the bathroom door closed you could hear. The shower had no where to put shampoo etc and up to 1am there were all sorts of noises that just seemed to be as if our front door was wide open. When I read some of the other reviews that were in praise of this establishment I wondered if they were talking about the same place. The only review that hit the spot was the one that described it as a hostel for the homeless Finally I was not able to pass on any of the above to anyone as when we left there was no one on reception.…
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
For the price you pay, this is a great little hotel. The staff are friendly and welcoming. The rooms are clean and spacious. You get free wifi and tea and coffee. The room i had was an ensuite with a really good shower. I found my stay to be perfect and I paid less than £50 a night, bonus!
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Date of stay: November 2019
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Not great, there’s no parking on site as it’s down a side road which does not appear to be safe, bedrooms are not the cleanest and need paint on the walls and the skirting boards are covered in dust!!!
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
+1
I loved it! My room was spotless and clean, enough tea and coffee provided and I asked for housekeeping every day which was provided! Staff are lovely and they helped me with everything I needed. the view from my room was amazing and Ive already booked to come back again.
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Date of stay: July 2019Trip type: Travelled with family
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from GuestRelations M, Guest Relations Manager at Trivelles Liverpool
Responded 25 Jul 2019
Dear Tanya M, Thank you for your great review. Its great to hear that you found our rooms spotless and clean! Your kind words about our staff will be passed on and we cannot wait to welcome you back soon! Thank you for choosing Trivelles Liverpool Best Wishes, The Trivelles Liverpool Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed here as a hen party of 12. We turned up after being let down on an awful accommodation that we had booked.The lovely gentelman who arranged our stay was very accomadating for us.The rooms were clean and warm.The late check out storage ofvour bags the next day was very helpful...Definitely recommend this hotel...Thank you !
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Date of stay: February 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GuestRelations M, Director of Sales at Trivelles Liverpool
Responded 28 Feb 2019
Dear kimb01969, Thank you for your review It's always great to read when a guest has enjoyed their stay, especially after all of our efforts into ensuring guest satisfaction It was a pleasure to accommodate you, and we cannot wait to welcome you back again Best Wishes, The Trivelles Liverpool Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We Stayed at Trivvles when We Visited Our Daughter in Liverpool for a Couple of Days and I must say it was a Great Choice, We Arrived a Bit Late but it wasn't A Problem, We were met with a Very Friendly and Welcoming Gentleman and Shown to Our Room, It had Everything We needed,Kettle,Tea Bags,Coffee Sachets,Milk and Sugar, The Room also had a Fridge and a Shower Room with a Sink and Toilet, The Roof itself was Clean with a Very Comfortable Bed, and a Place to hang Our Clothes, I will Definitely Recommend Trivvles to All My Friends and Family, And We will Return.Thank You for a Lovely Stay.
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Date of stay: January 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GuestRelations M, Guest Relations Manager at Trivelles Liverpool
Responded 15 Jan 2019
Dear carojim, Thank you for taking the time to share your experience and leave us such wonderful feedback. I'm glad our accommodation was able to impress you, as guest satisfaction is our number one priority. And your comments regarding our staff will be passed on! Our doors will always be wide open to welcome you again when you are next in our area! Best wishes, The Trivelles Liverpool Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I booked a room for the 26th of December 2018 until the 1 of January 2019. Two weeks before we fly to Liverpool i noticed that i chose as a check in time from 15:00-23:00 but our plane was landing in Liverpool at 23:35. So i clicked somewhere that said change your booking and i tried to change the time of check in but i couldn't because i couldn't choose after 23:00. I sent an email request to the hotel asking them to check in after 23:00. I never received a confirmation email back so i had to call them. When i called them the guy on the phone told me that if im landing at 23:35 that means that i will arrive at the hotel at about 00:30 and that the reception closes at 23:00, and someone would be waiting for us and that i was gonna get charged a late check in fee of 10 GBP. I agreed with everything. On the 26th of December we arrived at the hotel and my friend started ringing the bell, but no one was answering. I then checked my phone and saw that it was 00:40. after 1 minute someone finally opened the door and said: you are late. I was shocked but because it was cold i started walking inside. Then he told us: - because you were late i gave the room to someone else but there is another room available on the 3rd floor but tomorrow i can give you another room a bigger one with a microwave and a Fridge. We said Ok and he gave us our key and we went upstairs. The room was a double room but i thought i booked a twin room. The next morning i went downstairs and i asked him if i could pay the 10 pounds i owed them for the late check in and he told me that when the manager comes i can pay. So at that point i asked him if we could change room and go to a room with two beds but if not that's ok. he told me that there was one room available but it wasn't ready yet. i told him that we had to leave for Leicester and i couldn't wait and we both agreed to make the arrangements another time. So i went to Leicester to visit my grandma and while we were returning back at around 22:25 i received a phone call from the hotel receptionist asking me where am i and when am i going to go back because he needed our key. We told him that we were going to be there in about 20-30 minutes and he said ok i can wait. Unfortunately though it took us a bit longer because we lost the road at one point. When we arrived at the hotel the guy on the reception came out of the ''office'' and said while pointing on the clock : my friends you are late. We were both shocked because he was acting as if he was our mother or something.. We explained to him what happened and he kept saying: You told me 20-30 minutes and its been nearly 50 minutes and i lost the train and a taxi and i was waiting for you. I started to get angry with him at that point and i asked him what was the problem and he told me that we had to give him back our room key. He then pointed at a small mailbox near the exit door and said you could leave your key there and then my friend told him: we didn't know that and then he said: My friend its common sense. I asked him why he needed our key and he said for the new room we asked. He then told us that in the new room we were going to we could only stay for 2 nights and then MOVE to another room. I was trying to explain to him that the other receptionist didn't tell me that specific detail that we could stay there for only two nights but he wouldn't listen. He kept telling me that i booked a double room and demanded a twin room and i denied that because i clearly told the other receptionist that if they cant that was ok. After 2 minutes of talking he asked us if we wanted to stay in that room for the rest of our stay or move to the other room for only 2 nights. We told him that we preferred to stay in the room we got first. When we went upstairs and unlocked the door we noticed that our things were missing. That was the last straw for us. We went downstairs and started complaining about everything and he kept defending ( of course) himself and the other employees by saying that because they needed our old room they had to move our things. i still cant believe that he thought that what the staff did was normal We kept telling him that it was unacceptable to do that but he kept saying that they HAD to do that. So at the end we stayed in the twin room for ONE night and the moved to ANOTHER room for the rest of our stay. 1) they never cleaned our room. 2) the floor was sticky 3) Bad odor in the hotel and the rooms. 4) No parking available On the last day when we were supposed to check out no one was on the reception so i just left the key in the mailbox and left. Im never going back. P.S: The reason i always choose hotels to book instead of apartments or hostels is because i like having the chance for breakfast or room service but this hotel after a thousand of hotels i booked is the first one with no 24H reception.. Which is unacceptable .…
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Date of stay: December 2018Trip type: Travelled with friends
Location
Cleanliness
Service
Room Tip: Don't book a room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from GuestRelations M, Guest Relations Manager at Trivelles Liverpool
Responded 8 Jan 2019
Dear Stelioslouca, Guest satisfaction means a lot to us, which is why we take all kinds of feedback very seriously. Your feedback certainly offers us an opportunity to go back and further improve. Our team has carefully gone through your comments, to ensure better practice. However, our staff customer service standards are usually one of our biggest assets, something we are reviewed very highly on by our guests who recognize their hard work and dedication. Staff are on site 24 hours, and an emergency number is always available. We will, of course, take your feedback away for continued consideration. Best Wishes, The Trivelles Liverpool team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is a great hotel for a reasonably great price. The staff at the hotel were very friendly. I was quite impressed with the overall experience and the location is fantastic with the city centre nearby.
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Date of stay: December 2018Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from GuestRelations M, Guest Relations Manager at Trivelles Liverpool
Responded 2 Jan 2019
Dear TravTim97, Thank you for your review! ! We are so pleased that you like the hotel and enjoyed your stay with us. Our staff are trained to the highest standard and pride themselves in leaving a great impression, so your kind words about our staff will be passed on. Thank you for choosing Trivelles Liverpool Best Wishes, The Trivelles Liverpool Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FORMERLY KNOWN AS
Innovation Guest House
LOCATION
United KingdomEnglandMerseysideLiverpool
NUMBER OF ROOMS
13
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Frequently Asked Questions about Trivelles Liverpool
Which popular attractions are close to Trivelles Liverpool?
Nearby attractions include Having A Bubble Football (0.5 km), The Isla Gladstone Conservatory (1.2 km), and The Thomas Frost Wetherspoon (0.9 km).
What are some of the property amenities at Trivelles Liverpool?
Some of the more popular amenities offered include free wifi, baggage storage, and free public parking nearby.
Is parking available at Trivelles Liverpool?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Trivelles Liverpool?
Conveniently located restaurants include Kemps Bistro, Tai Pan, and The Thomas Frost.
Are pets allowed at Trivelles Liverpool?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Trivelles Liverpool?
Many travellers enjoy visiting The Cavern Club (2.9 km), Williamson’s Tunnels – Friends of Williamson’s Tunnels (3.6 km), and Western Approaches HQ Museum - The Battle of the Atlantic Experience (2.9 km).