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64 - 76 Hendon Way Hendon, London NW2 2NL England
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About

#590 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Breakfast buffet
Conference facilities
Banquet room
Salon
Baggage storage
Newspaper
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Special diet menus
Vending machine
Meeting rooms
Non-smoking hotel
24-hour front desk
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, French, Russian, Spanish and 12 more

Location

Full view
48Car recommended
Grade: 48 out of 100
28Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
64 - 76 Hendon Way Hendon, London NW2 2NL England
Getting there
London City Airport19 kmSee all flights
Heathrow Airport20 kmSee all flights
Golders GreenUnderground16 min
Brent CrossUnderground20 min
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959Reviews26Q+A100Room tips
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Chris B wrote a review Jun 2021
2 contributions1 helpful vote
Had a booking for June 2021 which was booked over a year in advance. Arrived only to find out this is no longer a hotel! Showed up to find out out it has been turned into some kind of refugee / asylum seekers camp! Rather than walking into a reception, we were greeted by someone sat in what used to be the reception area behind what’s basically a wallpapering table and all the windows were blacked out. Very disappointed the website we used to make the booking or the hotel didn’t inform us, and to make this worse the website for the hotel is still active and gives the impression this can still be booked (maybe this is a temporary change but should still be highlighted). Had to book an alternative stay in central London instead.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Blair_P1985 wrote a review Aug 2020
Manchester, United Kingdom118 contributions82 helpful votes
Stayed here for an overnight stay. Good to be able to park the car for free. Hotel is quite average - in need of a refresh in terms of decoration. TV did not work in the room. Perfectly fine for a short stay.
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Date of stay: July 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Sean233 wrote a review Mar 2020
2 contributions
I visited this hotel for one night stay over everything from checking in was very spot on I was early they let me check in early with no problems the staff are so friendly and helpful I’ll b back no problem
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Date of stay: June 2019Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lydia B wrote a review Feb 2020
Harrogate, United Kingdom7 contributions3 helpful votes
Stayed here for work. Room was adequate with a good breakfast. The only downside was the cleanliness. I found stains on the skirt around the bed (looked like sneeze...) as well as hair and other dirt down the side of the shower. There were also toothpaste drips on the complimentary shampoo bottle and around the sink. The bed linen was clean and the inside of the shower which is all that really matters, however it was unnerving to know that everywhere else won’t have been cleaned.
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Stuart J wrote a review Feb 2020
Oxford, United Kingdom25 contributions58 helpful votes
I'm a Diamond member and have now made 3 requests to get my points. No luck so far! Very overpriced hotel...I paid £125....no evening meals they send out and I paid £25 for a steak that was terrible. The breakfast was good.i only stayed there because I'm aloyalty member and I find I don't get the points!!
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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ANDREW B wrote a review Jan 2020
Birmingham, United Kingdom1 contribution
Good hotel with excellent service from all members of staff. Reception staff are particularly helpful and attentive. Rooms OK, getting a little tired in some areas now, but still clean. Still not sure about the ordering of food in for dinner.
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Review collected in partnership with Best Western
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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RazzyBthefirst wrote a review Jan 2020
Macclesfield, United Kingdom1176 contributions549 helpful votes
We often use this hotel for football trips and sometimes for other visits. I've mentioned before the convenience, not far from the end of the M1 and recently staying at a hotel in Cricklewood, we appreciated how easy it is to access the Palm. Parking in Cricklewood was £30 a night and it's free at the Palm if available as it often is. Access to London is best by bus, catch it just down the road. Coming back is more tricky and we used Golders Green tube, a bit of a walk and I'd suggest not ideal for a lot of people. Lovely welcome this time, 2 friendly young ladies arranged an early check in and genuinely took interest in the reason for our visit. Hotel is a bit rough around the edges, took us a while to find the room and the carpets are a bit past their best. The sink had some minor damage to it and the glass shelf was on a slant. Breakfast has really improved. Good fresh fruit, a coffee machine and toaster and a flat screen TV. The food appeared to be of an improved quality. Good value for what we paid.
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Date of stay: January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Martin H wrote a review Jan 2020
Johannesburg, South Africa104 contributions50 helpful votes
Stayed here for a business trip recently. Staff were able to assist with queries. Rooms are clean, well equipped, functional. Dinner not provided on site but access is provided to in room dining via a delivery service through a mobile app. Details in room, works well. Rates are about average for the area.
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Date of stay: December 2019
Rooms
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Jamee B wrote a review Jan 2020
United Kingdom31 contributions18 helpful votes
Stayed here for a trip to London. It was quite a walk to the closest train station (15 minutes), we also got lost a few times trying to find it. So location for us wasn’t the best. Then again we couldn't score the hotel less for this as it was a great price! So definitely value for money still. We managed to get parked no problems which was a bonus. Hotel room it’s self was nice it was clean and tidy and had the relevant necessities including hair dryer, drink glasses, towels, fridge, tv, internet etc. Nice little toiletries included. I would recommend this hotel.
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Date of stay: November 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Charles T wrote a review Jan 2020
Singapore, Singapore114 contributions34 helpful votes
This hotel does not know how to handle a crisis and how to show courtesy as they do not respond to feedback given to help them improve.We stayed with them for eight nights in total. There was a 2 hour blackout on Christmas Eve at the hotel and we were literally and physically left in a dark hotel room with no lights, no heating and no one coming around to check or inform on on what was happening. It seems that there was a power trip at a sub-station providing power to the hotel by the town council. Nonetheless, the welfare and needs of the guests should be the responsibility of the hotel although they did not cause the problem. I wrote to tell them that they need to address this as we did not receive any assistance throughout the two hours and to make things worse this was Christmas Eve and we had planned to head out to celebrate. Without lights and now being able to move safely around the room we decided not to proceed and this happened from 5.50 - 7.30 pm which is the time we also wanted to go out to dine. Since Christmas Day when I addressed this with the Duty Manager and followed up with an email to the hotel, there has been no feedback. I wrote them again on my return to Singapore and still have not had a reply and this is the reason I want to write and warn future guests to be aware of this lack of follow-up and concern.
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Date of stay: December 2019
Location
Service
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Room Tip: Ask for rooms away from the main road
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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ALSO KNOWN AS
palm hotel london
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
73
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Frequently Asked Questions about Best Western Palm Hotel
Which popular attractions are close to Best Western Palm Hotel?
Nearby attractions include Savage London (1.1 km), Fortune Green Park (1.1 km), and Soviet Carpet & Art Galleries (1.1 km).
What are some of the property amenities at Best Western Palm Hotel?
Some of the more popular amenities offered include free wifi, free parking, and breakfast buffet.
Which room amenities are available at Best Western Palm Hotel?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Best Western Palm Hotel?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Best Western Palm Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Palm Hotel?
Conveniently located restaurants include Bonoo Indian Tapas, Elementree, and Likya Ocakbasi Restaurant.
Does Best Western Palm Hotel offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Best Western Palm Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Chinese.
Are there any historical sites close to Best Western Palm Hotel?
Many travellers enjoy visiting Wallace Collection (6.3 km), Apsley House (7.6 km), and Hampstead (2.0 km).
Is Best Western Palm Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.