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Best Western Palm Hotel

Booking.comUS$85*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$148*
US$85*
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US$86*
US$86*
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Best Western Palm Hotel
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771 Reviews from our TripAdvisor Community

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Showing 631: English reviews
Greater Manchester, United Kingdom
Reviewed 22 August 2016

Review collected in partnership with Amoma.com
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Thank 249annaleew
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Glasgow, United Kingdom
Reviewed 22 August 2016 via mobile

I stayed here for two nights with my husband when we were attending an event at Wembley. The hotel was in a very good location, not far from the Golders Green underground and also close to a bus stop. The staff at the hotel were very friendly and let us go up to our room earlier because it was ready,...

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Thank stereoequipment
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear stereoequipment, Thank you for your amazing feedback relating to your recent stay at the Palm Hotel. We pleased to know that you enjoyed your stay with us. We look forward to welcoming you back soon. Kindest regards, Ivona J - Operations Manager.

Birmingham, United Kingdom
Reviewed 16 August 2016

Arrived late evening and the place was buzzing with a wedding reception Staff helpful sorted us a room away from the noise They even found a charging lead for our phone which we had forgotten Breakfast busy but attentive and polite staff dealt with all the people in quick manner

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Thank witsend18
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear witsend18, Thank you for your four star review. I am delighted you enjoyed your stay with us and found the staff to be accommodating and friendly. We are so lucky to have such a wonderful team who all are customer focused. The staff are truly what makes this hotel a success. We look forward to welcoming you back in...

Reviewed 15 August 2016 via mobile

Stayed here for 1 night last September as I had to stop over from a visit from the roundhouse. Hotel was quite a while from the roundhouse which I never took into account (my own fault) anyway the hotel was really nicely decorated on the inside and the rooms where quite big, beds comfy and very clean. Even though it...

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Helpful?
Thank Amelia M
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Amelia M, Thank you for sharing your feedback. I am delighted to hear that you enjoyed your stay at the Palm Hotel and we hope we will be able to welcome you again in the future. Best wishes Ivona J - Operations Manager.

Dublin
Reviewed 14 August 2016

Just back from 3 nights at the Best Western Palm Hotel. The room, the food and the staff all deserve full marks. We do not have anything negative to say. We had breakfast each morning, and enjoyed it. Thank you to the receptionist who helped us out on Saturday morning with our boarding passes.

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Helpful?
Thank thefahertyfamily
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear thefahertyfamily, Thank you for your great review following your recent stay. I'm so pleased that you enjoyed all aspects of your stay and look forward to welcoming you back again soon. Kind Regards, Ivona J - Operations Manager.

Oxford, United Kingdom
Reviewed 14 August 2016

Its a really nice hotel, our room was clean and quite. The second best thing about the place is parking, we left our car in the parking and took the bus to oxford street, really convinient and handy location if your are driving.

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Helpful?
Thank nikhil122
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Nikhil22, Thank you for your glowing review, I'm delighted you had such a fabulous stay and we look forward to welcoming you again very soon. Kind Regards, Ivona J - Operations Manager

Kingston-upon-Hull, United Kingdom
Reviewed 11 August 2016

I notice that the so called operations manager is replying to all negative feedback, well. it might be a good idea to listen to your customers and do something about the complaints rather than trying to look smug with your replies. The rooms are boiling hot with no air conditioning, the noise is terible, staff at the bar is none...

Review collected in partnership with Amoma.com
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4Thank G4047PFmichaelm
Newport, United Kingdom
Reviewed 10 August 2016

On arrival was met with a smile & greeting in lovely surroundings. The room was lovely, & had all we needed with coffee & tea facilities,a modern bathroom & really comfy bed. Even though the room was facing the main road there was no disturbance whatsoever & the maids were in every day. The restaurant had a lovely set up...

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Thank Paulyb1391
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Paul & Tania, Thank you so much for your kind review and for taking the time to convey such wonderful comments about your recent that with us at the Palm Hotel. The team was so happy to receive your praise and they are all very proud! They truly care and such comments are so gratifying and motivating. Thank you!...

Reviewed 7 August 2016 via mobile

I stayed here with my two daughters for the weekend as we had a football match to go to at Wembley. We stayed in a triple room it was spacious & clean, there was a fridge, kettle & hairdryer. All complimentary toiletries in the bathroom which was also cleaned every day & bedding, towels changed too. The staff were very...

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Thank Afzal5
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Afzal5, On behalf of the entire Team, I would like to thank you for your fantastic comments. I am delighted to hear that you had a lovely time at our hotel. It is fantastic to hear that you felt welcomed and looked after by our teams. We are looking forward to welcome you back very soon! Best wishes Ivona...

Perth, Australia
Reviewed 7 August 2016

Stayed March 2016 in a twin room. evidence of recent renovation made the room comfortable. Modern amenities, fridge in the room. Well heated. Bus stop out the front that will take you into Marble Arch (going past major shopping centres and Lords Cricket Ground). Train station at Golders Green - great to get to Camden Lock. A nice place to...

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Helpful?
Thank Melzie6
PalmHotelLondon, Operations Manager at Best Western Palm Hotel, responded to this review

Dear Melzie16, Many thanks for your feedback. It is great to hear that you enjoyed your stay in our hotel and our facilities suited your needs. I will share your lovely comments with our teams. We are looking forward to welcome you back in the near future. Best wishes Ivona J - Operations Manager.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located on the A41, just minutes from the North Circular and M1, the BEST WESTERN Palm Hotel has recently completed a full renovation and now boasts 100 modern and spacious guest bedrooms, two large function suites, and restaurant onsite (available Monday – Thursday). Our hotel is within close proximity to Golders Green tube station, just 15 minutes’ walk or £6 by taxi (approx.), journey to Kings Cross/St Pancras station is just 30 minutes. We are also ideally located for visits to Camden Town, Wembley Stadium, Wembley Arena and Lords Cricket Ground.Recently renovated to a high standard, the BEST WESTERN Palm Hotel offers modern & comfortable accommodation in the heart of North West London. Our spacious rooms are elegantly decorated in natural colours with walnut furniture, en-suite bathroom with luxury walk-in shower, complimentary toiletries, comfortable bed, spacious work desk, complimentary high-speed internet access, and wall mounted Freeview LCD TV.Relax and unwind in the spacious guest lounge with ample seating, which features large flat screen TV and modern art. You can also take advantage of complimentary use of Wi-Fi internet in public areas. The Churchill restaurant serves a variety of dishes and is open from Monday until Thursday. ... more   less 

Additional Information about Best Western Palm Hotel

Address: 64 - 76 Hendon Way | Hendon, London NW2 2NL, England
Region: United Kingdom > England > London
Price Range: $127 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Palm Hotel 4*
Number of rooms: 73
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Also Known As:
Palm Hotel London
Hotel Style:
#63 Best Value Hotel in London
#330 Luxury Hotel in London
#370 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Palm Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay on first floor above function room.”
Lakelands22, 17 May 2017 | Read review
“we asked for a quiet room, however its above the ballroom, so possibly NO QUIET rooms when functions are on”
fishermanrob, 1 May 2017 | Read review
“Stayed in room 206. No view, but away from the main road.”
Saddlerphil, 6 Apr 2017 | Read review
“One at the back of hotel - 215 is a big twin but did smell. The lift is very efficient.”
Goldpilatesbabe, 30 Jan 2017 | Read review
“Rooms in a completely different hotel will be the best option!”
nick_grimsley, 12 Jan 2017 | Read review
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Prices are for 1 room, 2 adults
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