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Park Plaza London Waterloo

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Traveller (1349)
Room & Suite (377)
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About

#273 of 1,170 hotels in London
Location
Cleanliness
Service
Value
The contemporary four-star Park Plaza London Waterloo hotel, is ideally situated within walking distance of several of London's most popular attractions. London Waterloo and Lambeth North stations are just a few steps away, giving guests convenient access to the rest of the city and beyond. Spacious, modern accommodations come with perks such as smart TVs, room service and free Wi-Fi. Guests can dine at the on-site restaurant or the coffee shop, relax in the fitness centre, sauna room or the heated indoor pool. Business travellers can take advantage of the flexible, contemporary meeting space and the business centre.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Wifi
Indoor pool
Heated pool
Fitness / spa changing rooms
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Room service
Safe
VIP room facilities
Laptop safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Trendy
Languages Spoken
English
Hotel links
Special Price:Easter Getaway 🐰
4,950Reviews144Q+A100Room tips
Traveller rating
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Sal H wrote a review Yesterday
1 contribution
Shelani and staff were very welcoming. Helpful with luggage, very friendly. Hotel was very clean/ Breakfast was great. Service was excellent and all staff were hard at work the full time. Would recommend to anyone. Nice bars around too and overall a great experience.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Michellechampers wrote a review Apr 2022
England, United Kingdom1650 contributions1123 helpful votes
+1
Hotel's Favourite
Checked in by Ben, who was polite and well presented, all the staff looked great- very easy identifiable by the red jackets were great. I got to the hotel and hour or so early as the room was ready, I was allowed to check in, I had upgraded from a king room to a superior king room, but I’m not sure what I got from the upgrade, no bath robes in the room, no mini bar, no bottle water, but nevertheless my room was clean, very comfortable and although I could hear noises from a couple across the hall 🙈, my stay was very pleasant. The blackout blinds were very good, air conditioning nice and quiet and I made the most of the pool by booking a swim. It’s a good hotel and a great location. I have booked for the platinum jubilee.
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Date of stay: April 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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AttyPaulM wrote a review Yesterday
Santa Rosa, California63 contributions56 helpful votes
A great experience at the hotel, with very helpful staff, including Shelani and Alexandra. Breakfast was great, and staff got us in and out of there promptly. Very convenient to the tube, as well as Big Ben and Westminster Abbey. Highly recommended.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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giulia t wrote a review 17 Mar
1 contribution1 helpful vote
Everything was good! Good breakfast e good stuff (in particolar Shelani end Guillermo)! The hotel was very clean end fragrant. The position was perfect to visit every important site of London and the entrance of underground was 2 minute walk.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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pepinka o wrote a review 17 Mar
1 contribution
The stay at Plaza Hotel Waterloo was amazing, and very thing was of a high standard from the cleanliness of the rooms and communal areas, to the freshness of breakfast. Sheilani was the welcoming face of the breakfast service , as well as the other amazing and helpful staff.
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Date of stay: March 2024
Value
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mihai C wrote a review 16 Mar
1 contribution
Great location, confy clean room, generous breakfast, nice personel. I did not check the spa but it is a nice add to the whole package. And, as a personal touch, I was thrilled to have acces to print British papers in the morning 😄 To revisit. Thank you!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ken B wrote a review 15 Mar
Calgary, Canada1 contribution
Clean, well-appointed rooms. Situated in a great location close to transit and comfortable walking distance to Westminster. Not noisy. Great. Friendly staff.. Dean, in particular, was very helpful in orienting us to the neighbourhood.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Waterloo
Responded yesterday
Dear Ken B, thank you for taking the time to share your feedback from your visit to Park Plaza London Waterloo. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Plaza London Waterloo, I look forward to welcoming you back. Best regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Juliana Kaiser wrote a review 15 Mar
Rio de Janeiro, RJ7 contributions3 helpful votes
I stayed at the Park Plaza hotel for two nights before moving into my student apartment in Wimbledon. I chose the hotel because it is part of the Radisson chain and because I love comfort. The infrastructure is very good and the breakfast even appeals to Brazilians (it has fresh fruit). Already thinking about maintaining a healthy diet, I purchased breakfast for both days. When checking in, which took place at 5pm after 9pm traveling, I paid 44 pounds in cash for breakfast. Fatigue didn't allow me to remember to ask for a prescription. This morning I thought: no problem, as I'm in Europe and in a 4-star Radisson hotel. Furthermore, I had no problem drinking coffee. This afternoon, however, when I went into my room to rest, after having had my cell phone stolen at Camdem Market (I notified reception of the theft, asked the concierge for help to buy another Samsumg), I received in the room the photographed letter charging me the two breakfasts In disbelief, I went down to reception to go have lunch at 5 pm (until then I was blocking my bank accounts from the stolen cell phone) and a front desk employee asked me to wait, as she didn't believe me. He went to check with the supervisor, as there was no message from his colleague from the previous night letting him know that I had paid. Only after I returned from lunch almost dinner, at 6 pm, did she confirm that I had paid. Then came the apology I received a "compensation" voucher with two drinks to use at the bar from the hotel manager in my room. I would never use such a voucher. I felt embarrassed about the undue charge (they didn't check before charging me in writing. And they knew that I had been robbed, that I had to go to the police and they still weren't careful. Now the question is: are all guests treated like this or are they only from certain countries or with a certain appearance? I'm very disappointed. They need to improve their service
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Request a receipt for all amounts paid
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Waterloo
Responded yesterday
Thank you for sharing your review, jukaiserbr2023. I am saddened to hear you felt you were treated unfairly when you stayed with us. Please be assured we do not tolerate any form of discrimination and we ensure that our equality and diversity policy is adhered to at all times. We are sorry to learn that your stay with us did not live up to your expectations and that a charge was sent for what you had already paid for. Please rest assured we are working diligently to deliver the most excellent experiences at all times, and we are saddened that you felt differently on this occasion. I will share the feedback with our management team and hope we can welcome you back and truly impress you on your next arrival. Best regards, Marylin
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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goingsomewhere wrote a review 15 Mar
6 contributions3 helpful votes
I stayed on a business trip so can’t comment on the value. I stayed in a king size room and the bed was very comfortable with great lighting and quiet. I used the pool which was clean enough but the lighting flickered strangely and the sauna and steam room was out of service. Breakfast was okay, not the best but good selection of fresh fruit and soya milk available.
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Date of stay: March 2024Trip type: Travelled on business
Room Tip: Get breakfast before 8am or you’ll queue for a table
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Waterloo
Responded yesterday
Hello Monique, thank you for sharing your feedback with us. We are very happy to hear you had a comfortable time and enjoyed the good selection of fresh fruit during breakfast. Nonetheless, we regret to see some aspects did not wow you and we apologise if there were any inconveniences caused. We hope that this will not deter you from staying again and exceed your expectations in the future with a stay that is memorable for all the right reasons. Kind regards, Mimi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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L B wrote a review 15 Mar
2 contributions
The hotel staff are so nice and helpful. The room is very modern with a built in tv and a touch pad for all the controls of the room. The bed as well was extremely comfortable. The breakfast is also very delicious and Shelari was very helpful as it was our first time there.
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from CustomerService PPHE, Owner at Park Plaza London Waterloo
Responded yesterday
Dear guest, thank you for sharing your positive review. We are delighted to hear you enjoyed your stay with us and that you liked our hotel and your comfortable room, as well as service. We look forward to welcome you back soon! Best wishes, Santa
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$261 - S$446 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
494
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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PARK PLAZA LONDON WATERLOO: UPDATED 2024 Hotel Reviews, Price Comparison and 1,444 Photos (England) - Tripadvisor

Frequently Asked Questions about Park Plaza London Waterloo
Which popular attractions are close to Park Plaza London Waterloo?
Nearby attractions include BrakeAway Bike Tours (0.4 km), Leake Street Arches (0.4 km), and Imperial War Museum London (0.4 km).
What are some of the property amenities at Park Plaza London Waterloo?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Park Plaza London Waterloo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Park Plaza London Waterloo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Park Plaza London Waterloo?
Yes, parking is available to guests.
What are some restaurants close to Park Plaza London Waterloo?
Conveniently located restaurants include Chunnel Bar, The Corner Café, and La Barca Ristorante.
Are there opportunities to exercise at Park Plaza London Waterloo?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Park Plaza London Waterloo?
Yes, dry cleaning and laundry service are offered to guests.
Does Park Plaza London Waterloo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Park Plaza London Waterloo?
Many travellers enjoy visiting Houses of Parliament (0.8 km), Tower of London (2.8 km), and Churchill War Rooms (1.2 km).
Is Park Plaza London Waterloo accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.