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This hotel advertises itself as 4* luxury, when in fact it is the complete opposite! I got lead to my "deluxe studio apartment" which was not in the main building, but outside around the corner and in a building with the most disgusting smell and...More
I have booked the apartment after looking at the pics of the apartment for 13 nights in early march. The issues I faced:
1. Got the studio apartment at top floor on 3rd floor which they call it as 2nd floor. Even after repeated requests,...More
Wished I'd read the reviews more carefully pre going to this dreadful accommodation. In summary, exceptionally dirty carpets throughout, wall damage, hole at A/C unit to fresh air, cracked/broken/loose tiles in bathroom & kitchen area. No locks on low opening windows. Single bed for kid...More
Upon arrival we were told that we would have to stay at a hotel in Kilburn, we insisted we stayed at So Sienna because we were attending the Hammersmith Apollo, 2 minutes away rather that 5 miles!.
We insisted we stayed at So Sienna or...More
Don't bother booking here unless it is an absolute last resort. Walked in to find the room shabby and run down. The carpet is covered in stains and you get the feeling it's had only the most superficial clean. I spotted an old fag end...More
US$112 - US$337 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Why do any of us who have been treated badly by So sienna keep booking it,did you not read my review and many others warning you not to stay there? Mr Francis the manager did the same thing to 6 of us,told us the room was out of order for maintenance issues,then when I demanded to see the room,there were other guests staying in it.the man is a liar,and if you don't bother to read the negative reviews and be warned,how on earth can you expect anything less than what happened to you too.
9 April 2015|
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Response from rainbowbright23 | Reviewed this property |
I had over £500 taken from my bank account through Booking com by this hotel, 2 weeks before Christmas. They will not cancel the rooms I booked and refuse to see that they have done anything wrong. I cancelled the rooms with... More
I had over £500 taken from my bank account through Booking com by this hotel, 2 weeks before Christmas. They will not cancel the rooms I booked and refuse to see that they have done anything wrong. I cancelled the rooms with 24 hours of booking them due to unforeseen circumstances and my money was stolen the very next day.