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So Sienna

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So Sienna
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206 Reviews from our TripAdvisor Community

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Showing 151: English reviews
Utrecht, The Netherlands
Reviewed 29 September 2015

I was transfered from So Hyde Park hotel due to maintenance issues to So Sienna hotel. The basement appartment #1 around the corner in Overstone Road which I stayed in was really terrible. Dirty, used towels, mold on the ceiling, noise the whole night: some kind of animal ticking and mice running. I would not stay there ever again even...

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1Thank Linda P
Australia
Reviewed 26 September 2015

After reading such good reviews about this accommodation, we were bewildered with what we got. We were not in the "reviewed" section but in another 'un-reviewd unit around the corner in Overstone Road. Perhaps some of the hotel booking Companies should speak to the Hotel management. Following are the problems we encounted: Filthy, sticky carpet. Fridge in unit not working...

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Thank PJMAustralia
Reviewed 15 September 2015

very convenient location, nice staff but serious problem with hot water - it came out of the shower boiling hot and could not be regulated. There was no explanation and everyday when I complained was told the maintenance man was working on it. This resulted in having a cold shower for 5 days.

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Thank Judith G
Bristol, United Kingdom
Reviewed 15 September 2015

Stayed just for one night as we were attending event in Hyde Park. At weekends you can park right by the apartments for free which was a bonus. Check in was easy and they even allowed us early check in which was great. Apartment was big with loads of storage space, we were four adults sharing, 2 in large bedroom...

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Thank Mimi_8016
Elgin
Reviewed 15 September 2015 via mobile

So I booked this hotel on behalf of a young women I support, she has a learning disability. She was travelling with one other member of staff, 3 weeks before they were due to travel to London the booking had to be amended to accommodate another young women with downs syndrome and a second member of staff, so 4 adults...

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Thank Sharon M
Leeds, United Kingdom
Reviewed 6 September 2015 via mobile

The positives are its close to the Underground, Lyric and Hammersmith Apollo and some great bars and restaurants. I was horrified when he told us we'd be in the annexe as we'd booked a standard room. I booked through hotel vouchers.com so got what I was given - there were no choices to upgrade. Cleaners were sorting the apartment out....

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Thank Mark S
Leeds, United Kingdom
Reviewed 6 September 2015 via mobile

We stayed at So Sienna for an overnight stay. When we arrived we were told all the rooms were gone (even though we were checking in an hour before we should have been) so we would be staying in the basement apartment. This was desperate to the main hotel. The Apartment had a main bedroom with on-suite which had damp...

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Thank Matt N
Bergen, Norway
Reviewed 3 September 2015

NB - I had a standard room, with a bathroom and mini-kitchen. The good: Good location near Hammersmith transport, and I had a pleasant stay. My room was quiet, I could come and go as I pleased, and there was a full clean of the room on the 4th day of my stay (as well as emptying the kitchen bin...

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Thank ca132015
Reviewed 29 August 2015 via mobile

I'm disgusted my niece has just tried to check into the apartments with her friends all just 18yrs old only to be told they had made a mistake with there booking and had to be placed in another hotel 6 to a room and told if they didn't take it then that's there problem, shocking service. BECAREFUL!!!!! I work for...

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Thank Paul H
Pune, India
Reviewed 22 August 2015

I stayed here for a week, overall its a mixed experience, not too wow kind of but ya good to say. Room is clean, staff is good. sometimes staff ignores the concern, in my room microwave was not working I have complained it but they didnt took any action. All the facilities as they say are not upto the mark.

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1Thank Pari3108

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Region: United Kingdom > England > London > East End / East London
Price Range: $134 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from So Sienna staff and other travellers.
2 questions
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Questions? Get answers from So Sienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a Bigger Room”
 of 5 bubbles shahbijal26, 24 Dec 2016 | Read review
“refuse to be in the annex unless they have got the door fixed.”
 of 5 bubbles GRLUK, 5 Dec 2016 | Read review
“Select rooms on ground floor”
 of 5 bubbles Shahanks, 3 Dec 2016 | Read review
“inspect the room and fittings beforehand. talk to management immediately if something does not work.”
 of 5 bubbles savishy, 12 Oct 2016 | Read review
“Flats in the back of the hotel away from the street are probably quietest.”
 of 5 bubbles jennifersE6682IM, 13 Sep 2016 | Read review
5 of 5