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So Sienna

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198 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 6 June 2015 via mobile

This has to be the worst hotel/apartments ever it's a dump I would not even send my enemy's here. Do yourself a favour just book anything else. There is no customer service the cleaners don't care there is mould in the cupboards. Can't give 0 stars but it should be!!!!

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1Thank Willennium69
Reviewed 30 May 2015 via mobile

when reading all these reviews I was very nervous to go to so sienna. however I must say my stay was very pleasant. the hotel is an a great location extremely close (less than a 5 minute walk to tube station). plenty of places to eat in Hammersmith. I would defo recommend Bills for breakfast! anyway, when we arrived it...

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1Thank BelleTaylor96
Wolverhampton, United Kingdom
Reviewed 26 May 2015

I booked a flat through booking.com with free cancellation up to one day prior to date. I cancelled one week earlier but when my statement came I realized they had already taken £582, and until now three months later I haven't got a refund. Don't ever book with them.

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Thank BadiaF
Plymouth, United Kingdom
Reviewed 30 April 2015

I normally stay at the Novotel in Hammersmith but their prices can occasionally get so I think even the tax man should not have to suffer the sum on my expenses. This month I tried So Sienna and it was fine. A bit cranky to find, sign is not clear over the door. But once inside the room it was...

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Thank GRLUK
Dubai, United Arab Emirates
Reviewed 18 March 2015

We booked this hotel through booking.com back in January and selected the option to pay later, which usually means pay on arrival. Our booking was for end of April and therefore was very surprised to see that the money had been taken out of my account at the beginning of March. I emailed booking.com who contacted the hotel, but I...

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5Thank Dean_KW
Bradford, United Kingdom
Reviewed 21 January 2015

RIP OFF!!!!!!! BEWARE!!!!!!!RIP OFF Do not stay here or even try to book this place. I tried to reserve this hotel for the 24th January 2015 but through an error at booking.com I reserved this hotel for the 14th of January. I made the reservation on the 15th of January so the reservation was in the past! Despite this being...

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4Thank Paul S
Worcestershire, United Kingdom
Reviewed 2 January 2015

We were booked in for the night on New years, and although compared to other hotels it was affordable, the room was dirty and not suitable for anything other than a quick overnight stay. The floor had very obviously not been hovered and the carpet around the small kitchen area was stained and dirty looking. One desk lamp and a...

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3Thank yaz201
Seattle, Washington, United States
Reviewed 1 January 2015

I really looked forward to this stay. the hotel was located in an okay location for our needs - but more importantly, it was an affordable option for four people traveling together with one person paying the bill. Finding it was easy and close to the underground without being congested. We arrived very early and I was not expecting our...

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Thank Tad D
Reviewed 12 December 2014 via mobile

We were booked into this accommodation by another hotel that had a system error. We were skeptical and unsure about this booking at first specially after reading several negative feedbacks but due to its last minute changes, our booking can't be change otherwise we will lose our money. First of all it is not a hotel instead its an apartel/appartments....

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Thank Che B
Bangalore
Reviewed 28 October 2014

We were looking for a serviced apartment which would sleep 4 and had the convenience of a kitchen. That's when we chanced upon So Sienna and booked for a 2 weeks stay in a Luxury one bedroom apartment. So Sienna is ideally located in Hammersmith within a 7 minute walking distance from the Tube station. Four lines serving the Hammersmith...

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1Thank HelloBLR

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The chic and stylish apartments at So Sienna come with free Wi-Fi and modern kitchen facilities. Hammersmith Tube Station is a 5-minute walk away, for links to London attractions. Each So Sienna apartment is different. However, all feature an LCD TV, some have a DVD player and pure Egyptian cottons. A laundry service, shopping service and concierge can also be used. Via the Piccadilly Line, Hammersmith Station offers direct access to Heathrow Airport, museums at Knightsbridge, and entertainment at Leicester Square and Covent Garden. So Sienna is on the west side of Central London, about 500 metres from the HMV Hammersmith Apollo venue. Earls Court and Olympia exhibition centres are within 2 miles. ... more   less 

Additional Information about So Sienna

Address: 38-40 Glenthorne Road | Hammersmith, London W6 0LJ, England
Region: United Kingdom > England > London > East End / East London
Price Range: $115 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — So Sienna 4*
Number of rooms: 24
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Also Known As:
So Sienna Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from So Sienna staff and other travellers.
2 questions
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Questions? Get answers from So Sienna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“refuse to be in the annex unless they have got the door fixed.”
 of 5 bubbles GRLUK, 5 Dec 2016 | Read review
“Select rooms on ground floor”
 of 5 bubbles Shahanks, 3 Dec 2016 | Read review
“inspect the room and fittings beforehand. talk to management immediately if something does not work.”
 of 5 bubbles savishy, 12 Oct 2016 | Read review
“Flats in the back of the hotel away from the street are probably quietest.”
 of 5 bubbles jennifersE6682IM, 13 Sep 2016 | Read review
“don't go there”
 of 5 bubbles r0345, 31 Aug 2016 | Read review
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