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this was the most terrifying horrible experience I have ever had in my life. one whole day of waiting to get the keys, no porter, no reception and no one answers the emergency number on the website. After hundreds of calls some weird guy answers...More
We arrived only to be told that the room we'd booked and paid for had got the decorators in and as such we were unable to stay! The housekeeper, who spoke almost no English, said there was another room in the basement, but for a...More
Stayed here new years eve really worried after reading reviews. Took a while to find as looks like any other street. When we arrived a forign lady answered the door and looked at us blankly when i said we have a room booked she just...More
We were really worried after reading other reviews but were very happily surprised by what we found. We were a group of 5 ladies in the family suite with patio in the basement (apt 7).
The room was very big and could have in fact...More
We booked to stay at Draycotts for one night in a two-bed apartment, but 'Amin' contacted us the day before our trip and cancelled our booking with the excuse 'there are building works next door'. He promised to arrange alternative accommodation but failed to ring...More
Introducing London's newest & most exclusive luxury Boutique Apart Hotel, steps from Sloane Square in the heart of prestigious Chelsea and a stone's throw from Kings Road, Sloane Street and Duke of York Square.
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal
a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
I last stayed at this hotel 2 years ago, and from reading recent reviews it saddens me that there has been absolutely NO improvement in anything. How is this place still running and not checked for health and safety etc it's appalling. And worse still taking money from people's bank accounts without confirming with them. If this hotel was up to standards, I would be a very regular customer and most likely the same for other people!
17 January 2015|
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Response from John L | Reviewed this property |
I cannot agree more that this hotel is a disgrace- I reported them to Action Fraud who apparently are investigating them. They cancelled my booking at a day's notice and didn't refund my money. They should be shut down... More
I cannot agree more that this hotel is a disgrace- I reported them to Action Fraud who apparently are investigating them. They cancelled my booking at a day's notice and didn't refund my money. They should be shut down immediately!