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109 - 113 Queen's Gate South Kensington, London SW7 5LP England
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Lowest prices for your stay
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US$455
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Free cancellation until 14/10/22
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US$455
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Free cancellation until 15/10/22
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US$423
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Traveller (1313)
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Panoramas (32)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Kensington
Updated 19/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
Traditional service and Victorian grandeur come together with sleek style and contemporary comfort at the Kensington, in one of London’s most cosmopolitan neighbourhoods. Embrace a sophisticated member’s club vibe, whether over afternoon tea in the light, lively drawing rooms, cocktails in glamorous K Bar, or dinner in the refined Town House. From the splendour of The Brompton Suite to the contemporary charm of The Knightsbridge Suite, the hotel’s signature suites offer comfort and space, with The Kensington Suite offering one of London’s largest townhouse suite, with three bedrooms. Set in the heart of one of London’s most desirable neighbourhoods, The Kensington’s grand stucco façade is characteristic of this affluent 19th Century district, home to cultural treasures such as the Natural History and the Victoria & Albert Museums and the Royal Albert Hall, with the green spaces of Kensington Gardens and Hyde Park; and world-famous Harrods and Harvey Nichols only a short walk away.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Banquet room
Meeting rooms
Concierge
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighbourhood
Charming
Languages Spoken
English, French, Arabic, Italian
Hotel links
Special Offer:Doyle DISCOVERY Member Rates

Location

Full view
100Great for walkers
Grade: 100 out of 100
198Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
4019Reviews71Q+A100Room tips
Traveller rating
  • 3,177
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  • 19
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Most Recent
jackbennett1304 wrote a review Today
Coventry, United Kingdom3 contributions1 helpful vote
The nicest hotel experience I’ve had in London. The staff were incredibly attentive and helping. Checkin and out process was very easy and the breakfast was nice. Valet car service was especially hassle-free given the difficulty of parking in London. Hotel aesthetic was also great!
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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kalyani m wrote a review Aug 2022
Boston2 contributions
Hotel's Favourite
My family and I visited London and chose The Kensington Hotel as our place to stay this time. I have no words to describe the warmth and care the staff here have provided us through the entire stay. We want to thank everyone who has gone above and beyond to make our stay comfortable. I would like to acknowledge 1) Miss Almire: She is a perfect host and thought of every detail including for our twins. She thought about a fun night theme for the kids and made it absolutely memorable with gifts, popcorn and foot tapping music. Kids had a blast. Almire is absolutely a joy and gem to this establishment. 2) Mr. Thomas Keating: He is such a wonderful manager. He made us feel special everyday. He showed through his actions how much he cared. He along with Miss Almire made our kids have that extra special night of fun. We are absolutely overjoyed seeing this hospitality. 3) Mr. Emiliano: He is one of the most organized persons I have come across. He organized all of our day trips and took extra care to help us with it. Thank you so much. 4) Mr. Mario: He went out of his way everyday to ensure we had the best transportation. He was extremely attentive to our needs. He would greet us with a smile every time we walked in and out which made it so nice. He is extremely courteous. 5) Mr. Pavel: Another wonderful person in the organization who helped us along with Mr. Emiliano. Always with a smile. He even advised my husband regarding getting wonderful shoes. 6) Ms. Genesis: I had been communicating with Ms. Genesis regarding organizing a high tea for me and my friends. She was so patient with my planning and helped me get it done. Thank you! 7) Mr. Mateo: He is a thorough gentleman. My friends and I will always remember how he helped procure us vegetarian dishes for the afternoon tea in a matter of minutes. 8) Mr. Gurcan: Always helpful and attentive with a smile. Very courteous. 9) Front desk reception: Every single member of the team is outstanding. 9) Housekeeping: Absolutely fantastic. Thank you again for creating this absolutely wonderful place for travelers and taking into account every detail to make our stay an enjoyable and memorable experience. Look forward to coming back here again.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Yannick Godfrind, Guest Services / Front Office at The Kensington
Responded 13 Aug 2022
Dear Kalyani M, Thank you so much for taking the time to write about your experience here at The Kensington. It is so gratifying and motivating to receive such praise and I will be sharing your feedback with the entire team. Everyone will be so proud. We are very much looking forward to welcoming you back. Kind regards, Yannick Godfrind Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
silvio a wrote a review Sep 2022
Old Greenwich, Connecticut4 contributions
Since the check-in until the check-out everything was perfect. I would like to name few of the persons that made our stay so good. Emiliano Concierge , Arman Concierge, Ronald our server at the restaurant, and Mario the doorman. Among so many. I stayed there before and will be back soon. Hotel location is perfect , clean , cozy and great team make it a perfect place to stay in London. Thanks to all Kensington personal. Silvio Armelin
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded today
Dear Mr. Armelin, Thank you for sharing your great feedback. We are delighted to learn how much you and your family enjoyed your recent stay with us at The Kensington. Thank you for your wonderful compliments about the hotel and the team, we will make sure to pass on your kind feedback to Arman, Emiliano, Mario and Ronald. We hope to have the pleasure of welcoming you back in the nearest future. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gita M wrote a review Sep 2022
Minneapolis, Minnesota, United States4 contributions
I want to thank the wonderfully accommodating staff at the Kensington Hotel. My stay was superlatively comfortable. Yes, the beds, sheets, and every eating, drinking and lounging space were exquisitely and comfortably furnished; but it was the Wonderful staff, who made me feel very well cared for. I spent two months here, and this great, friendly, international, community took care of me in several, small, personal ways. I especially want to thank Barbara, Genesis, Ronalde, Levente, Sebastian, Petronella, Tatiana, Daniel, Fatmir and barista Alba, the daily breakfast team, who not only greeted me cheerfully by name, but also knew my coffee order, favorite breakfast items, favorite table and newspaper! Thanks also to Arman, Emiliano, Anita, Ronny, Gurchan, Mario, Muhammed and Pavel in the Lobby and front door, for helping me find my way to places, putting an umbrella in my hand if it looked like it would rain, helping me figure out how to put my e-tickets on my phone, suggesting entertainment, doing all the customary things like carrying bags and opening doors, simply being friendly when I needed someone to talk to. Thanks also to evening staff friends: Abdul, Chandan and Krish, who wished I would eat dinner at the hotel more often. I am also very grateful to Marianne, who I met many times, and others who I didn’t get to know, who did a great job tidying my room and remembering to make my bed with the extra sheet that I requested. Thanks also to Yasin, who did turn down service and remembered to bring me plenty of still water. It was great to meet chef Alex Repov on my last day here. I was eating his food daily but he remained hidden until Arman brought him out to meet me. I will remember London and my stay here with a smile. Thank you, thank you!
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Date of stay: September 2022
Cleanliness
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Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded today
Dear Gita, Thank you for sharing your wonderful feedback. We absolutely loved spending some quality time with you and your husband here at The Kensington for the past two months. Thank you for your wonderful compliments about the hotel and the team, we will make sure to pass on your kind feedback to everyone mentioned. We hope to have the pleasure of welcoming you back on many more occasions. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Babur Gokcek wrote a review Sep 2022
1 contribution
In a time when UK service industry severely suffers from lack of incompetent staff, the gentlemen I listed below worked wonders. They are by every standard the best employees any hotel administration can dream of: - Victor and Gürcan, who work as concierge, - Ronald Valencia, manager of the restaurant, - Ardit Hasa, wait person in the restaurant.
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Date of stay: September 2022
Rooms
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Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded 2 days ago
Dear baburg2021, Thank you for sharing your wonderful feedback. It was our pleasure to welcome you to The Kensington recently and thank you for your charming review, which I have shared with everyone who helped to make your stay so memorable, particularly with Viktors, Gurcan, Ronald and Ardit. The team was incredibly proud, and so we are. We look forward to welcoming you back in the not too distant future. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
thorn2np1 wrote a review Sep 2022
1 contribution
A wonderful hotel in the heart of London with easy access to the surrounding restaurants and boutiques. 6(Wonderful people with a warm and friendly nature, a great place to stay for both business and pleasure.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded 2 days ago
Dear thorn2np1, Thank you so much for your wonderful review. We are delighted to hear that you had a lovely experience with us at The Kensington. Thank you for your amazing compliments about the hotel, location and the team. We hope to have the pleasure of welcoming you back on many more occasions. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Flyer55858 wrote a review Sep 2022
1 contribution
I recently stayed at the Kensington Hotel and it was just wonderful. I stayed there in 2016 and had a great experience - this was another fantastic stay! The hotel is extremely well appointed and comfortable. The design is beautiful and the property is extremely well maintained. The staff couldn't be nicer and more helpful - all around this is an excellent hotel and I highly recommend it. I've stayed in many other luxury hotels and this is one of my favorites by far. There is great attention given to guests, making you feel very welcome and cared for.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded 1 week ago
Dear Flyer55858, Thank you so much for your wonderful review. We are delighted to hear that you had once again a lovely experience with us at The Kensington. Thank you for your amazing compliments about the hotel and the team. It was a pleasure to welcome you back to The Kensington after 6 years and we look forward to welcoming you back soon. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kay Badu wrote a review Sep 2022
1 contribution
I held a private dinner at The Kensington on behalf of the very high-profile sports company that I work for. We booked the private dining space in The Study and all I can say is wow! The service was excellent, the food was sensational. The staff are a reaccredit to the hotel, they literally make you feel that you're at home. There was a lot of pressure on me to get the dinner right due to the profile of our guests, I am so grateful to the entire team at The Kensington for helping me plan everything in great detail. We will be back for sure and I'll recommend The Kensington to my family, friends and colleagues. Thank you
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Date of stay: September 2022
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded 1 week ago
Dear KayBadu7, Thank you for sharing your wonderful feedback. We are delighted to learn how much you and your company enjoyed your recent dining experience with us. Thank you for your wonderful compliments about the hotel and the team, I will make sure to pass on your kind feedback. We hope to have the pleasure of welcoming you back on many more occasions. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gerard B wrote a review Sep 2022
4 contributions1 helpful vote
From the moment you enter the Kensington you notice the warm welcome that is extended to you and the friendliness of the staff. It is bright spacious and extremely comfortable. The service throughout the hotel is exceptional and Arman the Concierge was of great assistance with his knowledge of local restaurants and bars. This is a truly beautiful hotel to which we will definitely return in the near future.
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Date of stay: August 2022
Rooms
Location
Service
Room Tip: Room 123 is very comfortable, large and well appointed.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded 1 week ago
Dear gerardbC8805KH, Thank you so much for your five-star review. We are delighted to hear that you had a lovely experience with us at The Kensington. Thank you for your wonderful compliments about the hotel and the team. We made sure to share your feedback with Arman, to give him the recognition that he deserves. He was delighted. It was a pleasure to welcome you to The Kensington and we look forward to welcome you back. Kind regards, Francois Xavier Schoeffer General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ileen U wrote a review Sep 2022
1 contribution
We had a wonderful stay at this hotel. The room was lovely and clean with a comfortable bed perfect for relaxing after a long day of site-seeing Great breakfast and welcoming staff. I would recommend this hotel to my friends
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Francois Xavier Schoeffer, General Manager at The Kensington
Responded 1 week ago
Dear ileenu, Thank you for taking a moment to share your experience at The Kensington. I am delighted to learn how much you enjoyed your recent stay with us. Thank you for your wonderful compliments about the room, bed, food and the team. I'm glad you were able to relax after a long day of sightseeing. The team is thrilled to receive such a wonderful feedback. We look forward to welcoming you back soon. Kind regards, Francois Xavier Schoeffer
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$415 - US$562 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kensington hotel london
LOCATION
United KingdomEnglandLondonSouth Kensington
NUMBER OF ROOMS
150
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Frequently Asked Questions about The Kensington
Which popular attractions are close to The Kensington?
Nearby attractions include Natural History Museum (0.4 km), South Kensington (0.1 km), and Holy Trinity Brompton Church (0.3 km).
What are some of the property amenities at The Kensington?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Kensington?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Kensington?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to The Kensington?
Conveniently located restaurants include Khan's of Kensington, Bella Italia South Kensington, and CERU.
Are there opportunities to exercise at The Kensington?
Yes, guests have access to a fitness centre during their stay.
Does The Kensington have airport transportation?
Yes, The Kensington offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Kensington?
Yes, dry cleaning and laundry service are offered to guests.
Does The Kensington offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Kensington?
The staff speaks multiple languages, including English, French, Italian, and Arabic.
Are there any historical sites close to The Kensington?
Many travellers enjoy visiting Churchill War Rooms (3.5 km), Tower of London (7.2 km), and Houses of Parliament (3.8 km).