Hotel Indigo London - 1 Leicester Square, an IHG hotel
1 Leicester Square, London WC2H 7NA England
Lowest prices for your stay
US$217
US$217
US$232
US$191
Hotels.comUS$217
TravelocityUS$217
ZenHotels.comUS$232
View all 18 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Full view
View all photos (619)619
Room & Suite (187)
Dining (66)
About
#489 of 1,209 hotels in London
Location
Cleanliness
Service
Value
Located in the heart of the West End, Hotel Indigo London - 1 Leicester Square boasts 95 theatrically inspired rooms, many of which afford panoramic views of Leicester Square and overlook the square's famous red carpet premieres. For every room booking, Hotel Indigo - 1 Leicester Square. Hotel Indigo – 1 Leicester Square is also proud to donate 2% of its sales to charities that support education for underprivileged and disadvantaged communities across Britain.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Conference facilities
Rooftop terrace
24-hour security
24-hour front desk
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Rooftop bar
Concierge
Non-smoking hotel
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Trendy
Languages Spoken
English
Location
100Great for walkers
Grade: 100 out of 100
954Restaurantswithin 0.5 km
413Attractionswithin 0.5 km
Contact
1 Leicester Square, London WC2H 7NA England
Getting there
Leicester SquareUnderground3 min
Piccadilly CircusUnderground3 min
Car HireSee car hire from US$22/day
479Reviews21Q+A93Room tips
Reviews
Traveller rating
- 222
- 114
- 60
- 46
- 39
Time of year
Traveller type
Language
More
Selected filters
- Filter
- English
Popular mentions
Sort by:
Most Recent
DO NOT BOOK HERE _ THEY CANCEL YOUR BOOKING WITHOUT TELLING YOU! Booked for a stay in April, all confirmed. Got a reservation number tec, thought all was fine. Suddenly IHG email saying booking cancelled. On investigation, they basically released my booking to get a higher rate for the room. No apologies 'Owner instructions' STAY ELSEWHERE
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: BOOK ELSEWHERE!
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
+1
My husband booked this for my a weekend away for my 40th, he wanted a decent hotel central as we both have mobility issues. Unfortunately, our stay was bitterly disappointing. One positive is that we were allowed an early check-in, which actually upset my husband a little as he had been communicating with them about my special birthday - we went to ojr Leicester Square View room and dropped our bag, as we checked jn early there were no little surprises for me in the room that my husband thought might have had. After a very long day at Tower of London we wanted a drink so decided to head to hotel rooftop bar... Don't bother if you don't have a bank loan, getting out of the lift we were greeted by two very unhappy looking security guards, the hostess asked if we wanted food, we said no just a drink at this point we were told its a minimum spend of £40 EACH! So not only has my husband spent over £400 for a room in this hotel they wanted another £80 plus service charge I'm guessing to have a drink in the place we were staying - so we went to a pub down the road! This isn't mentioned on the hotel website but is all over the website for the actual bar. We had theatre tickets (another birthday treat) so quickly got changed and headed back out for dinner. When we got back to our room around 11pm to chill that's when we noticed actually the room wasn't 100% clean and certainly not to standard of a £400 a night hotel. There were stains on the chaise lounge, make up stains on the rug under the bed and there was glitter over all the furniture and floor - when my husband raised this when we checked out they said they would raise with house keeping no apologies nothing. The restaurant was apparently closed for breakfast so a sister rooftop just around the corner catered for us, I must say the breakfast is what topped this to a rating of 2 otherwise would be a 1. My husband has complained via head office who have offered us a discounted rate to allow them to redeem themselves, a discounted rate of £269 plus a voucher for 1 free drink each at the bar, when asked about breakfast he was then told its free drinks or breakfast - that's A Star customer service and certainly will not be spending any lore hard earned cash for them to continue poor customer service. My advise anyone looking to book here, then don't bother and book the Premier Inn down the road, it's cheaper and save you a fortune and will include breakfast. Not a recommended hotel from me…
Read more
Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Excellent experience. Between the great location the movie-theme room and the attentions we had a great time. Leicester park in front, picadilly circus 150mts. British museum at 10 min. The room was delightful. The retro movie themed hotel was so nice. Thanks for the attention as well.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Rooftop is 2 blocks away but in a nice walk.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Wonderful and friendly helpful staff at reception desk. Staff are reliable and prompt in their service. We would like to send a big Thank you to Imran, Cindy and Sofia for an excellent service! All the best! Cheers.
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Altro at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 1 week ago
Dear Resort51864986091, Thank you for taking the time to provide feedback and for your kind words, we are really glad to know you had a fantastic stay with us and we hope to see you again.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I had the absolute best experience at Hotel Indigo, Leicester Square. The room was incredible. I had a great view of The Eye of London from my 8th floor room. The bed was comfy and the bathroom was modern and chic. I particularly loved the tea set with an electric teapot, great tea options and biscuits! More importantly the staff was exceptionally. They were super accommodating , helpful and more importantly nice. Also this location is perfect. It is located in Central London and in walking distance to most attractions. I was able to walk to the theater to see a show, museums, Buckingham Palace and shopping. Love Love Love! I will definitely be back.
Read more
Date of stay: February 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Other at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 1 week ago
Dear Latoicha007, We are glad that you enjoyed our location and rooms, and that our staff made your stay so memorable. Our top priority is to deliver excellent experiences to our guests, so we are happy you were satisfied . We are sorry to see we have fallen short on some aspects of your stay with us. We would like to assure you this is not up to our usual high service standards and do apologise for the negative impression this gave you.# Kind Regards Nioka B Guest Service Manager
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just a few minutes walk from either Picadilly Circus or Leicester Square tube, this hotel was a quiet oasis on the busy Leicester Square. My deluxe room had an excellent view of the Square and was very quiet throughout the night. I didn't hear another guest any of the five nights I stayed at the hotel. The rooftop restaurant was closed for renovation though opened partially for the evening for drinks only. I was sent to a partner hotel a short walk away for an excellent breakfast. The staff was very helpful with information and I was greeted upon departure and arrival each day. I will return to Hotel Indigo Leicester Square as it was a great value.
Read more
Date of stay: February 2023Trip type: Travelled on business
Rooms
Service
Sleep Quality
Room Tip: Upgrade to a deluxe room for a few pounds more (extra space worth it).
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Other at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 2 weeks ago
Dear T2828DV, Thank you for choosing Hotel Indigo LONDON - 1 LEICESTER SQUARE and for taking the time to provide feedback about your experience at ours Property . Thank you for your wonderful review! We built this company to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. Hope to see you soon! Kind Regards, IMRAN.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had the most appalling experience with this hotel. We left our luggage at the hotel as we were aware we couldn’t check in as we were early. We did offer to pay in advance but this wasn’t accepted. We stated we would be checking in much later as we were going to see Harry Potter show at the theatre. Unfortunately the evening receptionist was not aware of this as no note was added to our booking by the earlier receptionist. At 6pm we returned to the hotel to check in, and were quickly informed we couldn’t have the room we booked as none were available. The hotel offered a theatre room which is windowless, and basically like a cave. A windowless room is unacceptable to me as I like some natural light when I sleep. The receptionist offered £50 off the room price but I wouldn’t even pay that. If I wanted to stay in a windowless room I would stay at the Z hotel. After questioning why our room not available (despite the booking being months in advance), the receptionist confirmed the hotel over books! We were also victims for checking in late, despite offering to pay whilst dropping off our bags, and notifying the morning receptionist we would be checking in later. The consequence of this is being left with the worse room, and not the one we had booked. The receptionist couldn’t deny this. The only alternative we had was to go to their sister hotel The Victory House hotel who had available rooms. The night duty manager took us to this hotel with no offer of assisting with our luggage, in fact he never spoke to us until I asked him whether he was the manager. At the other hotel the duty manager left us pretty quickly with the Victory House hotel staff with no apology etc, he basically walked away! We were shocked at his arrogance. I was so annoyed as this was a birthday weekend present for my husband. If we hadn’t accepted a room at the Victory House hotel we would have been without a hotel room for the night. The staff at the Victory House Hotel were brilliant, very apologetic and understanding of our annoyance, and basically pulled out the stops to give us a good room. This Indigo hotel is no way a reflection of other Indigo hotels and we have stayed at many. This hotel is popular due to its location but nothing else as customer service doesn’t exist. The night duty manager’s attitude or lack of interest in guests welfare is terrible. No way should he be a manager or at the bear minimum he needs to be completely retrained in hospitality. I would not recommend this hotel to anyone.…
Read more
Date of stay: March 2023Trip type: Travelled as a couple
Room Tip: The sky bar is very popular and access via the hotel lobby.
We experienced rowdy, verbally...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Other at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 2 weeks ago
Dear Ms Britt, Thank you for choosing Hotel Indigo Leicester Square and for taking the time to provide feedback about your experience at ours Property . We wanted to offer a warm and engaging service that ensures there is always something new for guests to discover. I'm sorry to learn about the issues you encountered with the reservation. The feedback we recieve from our guests is important to us, as it shows us the areas we need to improve. I have shared your comments with our Hotel Management team. I am sure they will take the necessary steps to address your concern and use this as a reference for improvement. Kind Regards, Imran
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed for two nights on business and had a fantastic view of Leicester Square. The room was on the 8th floor and was extremely quiet at night. The bed was comfy and the room was very clean. All the staff at check in and out were friendly and helpful and were able to accommodate a slightly later check out which was much appreciated. Great location - for business and pleasure - and we will stay again.
Read more
Date of stay: March 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Other at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 3 weeks ago
Dear Joannec, Thank you for your wonderful review! We built this company to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We appreciate your kind words about our team. We'll let them know how satisfied you were with their service. Kind Regards, IMRAN
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very friendly staff, very well placed, highly recommended. Many thanks to Sofia, Ana and Kristsan at the reception. Nice view from the 9th floor Regret to say that cash is not accepted for payment. Will return next time in London
Read more
Date of stay: February 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Other at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 3 weeks ago
Thank you for your wonderful review! We built this company to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We appreciate your kind words about our team members, We'll let them know how satisfied you were with their service. Kind Regards IMRAN
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice hotel, roof top restaurant/ bar views are spectacular. Friendly reception staff but some of the bar staff are less friendly also the bar closes very early on an evening even for hotel residents. Rooms are very clean as is the hotel and the location is fantastic for West End Theatres and Restaurants. We would definitely stay again but maybe not use the bar after the Theatre.
Read more
Date of stay: February 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: Don't rely on the hotel bar for a late drink after the Theatre, it closes very early for a hotel...
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Criterion Administrator , Other at Hotel Indigo London - 1 Leicester Square, an IHG hotel
Responded 3 weeks ago
Dear Priesty, Thanks for your wonderful review! We built this company to provide the best possible service to every customer who walks through our door. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We appreciate your kind words about our team. We'll let them know how satisfied you were with their service. Thank you for flagging areas where we can further improve including our rooftopbar. Thanks once again for taking the time to share your experience with us. We're grateful for customers like you. Kind Regards Imran
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$260 - US$382 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonLeicester Square / Shaftesbury Avenue
NUMBER OF ROOMS
95
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your ListingHOTEL INDIGO LONDON - 1 LEICESTER SQUARE, AN IHG HOTEL (S̶$̶2̶8̶6̶) S$252: UPDATED 2023 Reviews, Price Comparison and 619 Photos (England) - Tripadvisor
Frequently Asked Questions about Hotel Indigo London - 1 Leicester Square, an IHG hotel
Which popular attractions are close to Hotel Indigo London - 1 Leicester Square, an IHG hotel?
Nearby attractions include National Gallery (0.3 km), Strawberry Tours (0.03 km), and On The Rocks Bar Crawl (0.2 km).
What are some of the property amenities at Hotel Indigo London - 1 Leicester Square, an IHG hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
What food & drink options are available at Hotel Indigo London - 1 Leicester Square, an IHG hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Indigo London - 1 Leicester Square, an IHG hotel?
Conveniently located restaurants include Green Bar at Hotel Café Royal, My Place Soho, and The Seafood Bar.
Are there opportunities to exercise at Hotel Indigo London - 1 Leicester Square, an IHG hotel?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to Hotel Indigo London - 1 Leicester Square, an IHG hotel?
Many travellers enjoy visiting Churchill War Rooms (1.0 km), Tower of London (3.8 km), and Houses of Parliament (1.3 km).
Is Hotel Indigo London - 1 Leicester Square, an IHG hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.