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2 Blackfriars Road Upper Ground, London SE1 9JU England
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Traveller (300)
Room & Suite (85)
Dining (20)
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#11 of 1,205 hotels in London
Location
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2022 Travellers' Choice Best of the Best
Set on the culturally vibrant South Bank London, this independent hotel is a social hub for anyone with a passion for culture and food. 161 residential style bedrooms, including 7 suites, intelligent service, handpicked furniture and eclectic artworks.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Car hire
Wifi
Paid wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Laptop safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Great View
Languages Spoken
English
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381Reviews16Q+A34Room tips
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Jory E wrote a review Jan 2023
2 contributions
I had the pleasure of staying at the Bankside Hotel over a two week work trip to London, giving me ample time to get to know the hotel more than a typical in-and-out stay. All I can say is, I couldn’t be a bigger fan of this property, its amenities, and the people working there. Before my arrival, I contacted the hotel and they were kind enough to pre-block me in a larger room thanks to my Ambassador status and long stay. Most Marriott hotels refuse to do this before arrival, but the Bankside was happy to accommodate. Off to a strong start. The Bankside’s location turned out to be a positive. Close to multiple rail lines, the Tate Modern, and an easy walk to the wonderful Borough Market (filled with eating options). While the neighborhood feels a little off the typical beaten path, it was fun getting to know a new spot in London. The room is the most important part of a stay for me, and this one did not disappoint. Super comfy bed and bedding, great modern design details, wonderful bath amenities (Grown Alchemist!), and lots of other little touches like actual milk for coffee - not the gross powdered stuff. Every floor has a complimentary water dispenser (including a sparkling option) with carafes to take back to the room. Free in-room snacks too. It’s smart and thoughtful touches like these that separate good hotels from great ones, and the Bankside is the latter. Daily Breakfast was included with my room (not sure if it was a status perk or the rate I booked). While food options felt slightly repetitive over a long stay, I found the service incredibly friendly, the breakfast high quality, and the avocado toast delicious (yep, I’m a Millennial). Breakfast buffets by their very nature often feel service-less, but the people working in the Bankside restaurant managed to make every morning feel truly hospitable. No time for a full breakfast? The small coffee bar turns out delicious lattes and has to-go pastries, yogurt, and fruit - and continuing the theme - is all completely free for guests. The Bankside’s common spaces continue the hotel’s thoughtful design. A somewhat hidden floor above the lobby provides extra space to work or socialize. The lobby itself has lots of comfy nooks and crannies to enjoy their complimentary wine happy hour, meet colleagues, or just mix it up. The gym is small, but has nice new equipment, towels, and cold water. But the best feature of this property isn’t the physical details or freebies. It’s the wonderful team members who work there. The Bankside clearly has a high-touch service culture that you can feel in every genuine, friendly, and helpful interaction across everyone (and I mean everyone) who works there. One of my favorite examples of this was a bellman who, as I was getting dropped off by a taxi, asked the cab driver if he would like to park and use the hotel restroom after a long day of driving. These small acts of kindness matter to me, and this hotel brings them with warmth and authenticity. Being on the road for long stretches of time can take a toll, but luckily the Bankside Hotel was my new favorite Marriott property and home away from home in London. I highly recommend that you make it yours, too.
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Date of stay: December 2022Trip type: Travelled on business
Room Tip: Take full advantage of the free coffee bar. Handy and delicious.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Julia A wrote a review Aug 2022
Los Angeles, California22 contributions8 helpful votes
Hotel's Favourite
We booked one night at the Bankside hotel to use as a layover before our flight back to the US after visiting family in the UK. We booked two rooms for our family of 5. Upon arrival we were greeted warmly and all offered a welcome beverage. In addition, our three children were made to feel just as welcome as they were each given a London souvenir. Check in was easy, our bags were taken to our room and a gentleman (wish I’d got his name) took the time to show me a map of the area and all the sights we could see in the few hours we were in London. The rooms were spacious, immaculate and had complimentary drinks and snacks. Both rooms had beautiful bathrooms, huge beds and luxurious lotions and shampoos (I was already a fan of Grown Alchemist products). In the evening upon our return to the hotel, the same kind Brazilian gentleman offered us a welcome beverage again (since I’d only had water upon check in). He made my three sons delicious hot chocolate and my husband and I enjoyed a drink from the bar. He also arranged for a taxi to pick us up from the hotel in the morning for our flight, so we went to bed feeling prepared and relaxed and well taken care of. The hotel has a very laid back, luxury vibe. The service is nothing short of impeccable. Above and beyond. We’ve been very fortunate to stay in a few luxury hotels in our years of traveling, I’d put our experience at Bankside right up there at the top. The breakfast buffet in the morning was delicious. The sausages were phenomenal! Wish we could have stayed longer and will most certainly visit again when we are next in London. Five very well earned stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
5 Helpful votes
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 29 Aug 2022
Hi Julia A, What a wonderful review! I cannot thank you enough for taking the time to write us such a beautiful review, your kind words mean the world to us and put a huge smile on all of our faces, so from all of us Thank You! I am so glad to hear that the team took great care of you and that everyone was made to feel at home. We will be sure to recognise the Brazilian gentleman (Eduardo) for taking such good care of you and the family. It was a shame that you only got to spend 1 night with us so come back again soon. Bankside Love, Richard
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alkimadrid wrote a review Jan 2023
Dar es Salaam, Tanzania496 contributions323 helpful votes
I was going to rate this hotel with a 5 but unfortunately I couldn't. The reason is that our room hadn't been made during the whole morning that we were out and when we returned tired to relax in our room it was still undone and not cleaned. I called the reception and they asked me if I wanted them to send someone then, to which I replied no since we wanted to nap. Despite that the cleaning lady came knocking on the door multiple times, all sweaty and stressed. Apart from that incident the remaining of the stay was impeccable and I'm very happy that we found this hotel for our future stays. It's new, modern, with excellent, stylish and funny design. The staff is extremely friendly too and I love the reception area, that makes you feel like you enter a house, with its huge, gorgeous table, and seats. It's so much warmer than the typical reception desk that resembles more an airport check in than a hotel. We also had breakfast at the hotel restaurant, twice, the food was excellent and the staff professional and friendly.
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Date of stay: January 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Fleur Steiner wrote a review Jan 2023
Utrecht, The Netherlands1 contribution
+1
Best cappuccino a hotel ever served me, so for that already highly recommended. We felt so welcome by the friendly staff. Breakfast buffet was very fresh and many options. The room was spotless and very silent and the bed comfy. The location is great and so close to tate modern and make sure to take the Uber boat (towards tate Britain) to see the city from the Thames, incredible! Hope to come back.
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Date of stay: January 2023Trip type: Travelled as a couple
Room Tip: Make sure to take the Uber boat towards tate Britain. Such a beautiful view of the city from the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi Fleur S, Thank you for your recent visit to Bankside. Wow, what a review! I am so glad to see you had a great time and was able to enjoy the artistic quarter of London. We love to welcome back friendly faces, so please be sure to pop back when your favourite artist is next in town! Bankside Love, Richard Weir Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
amh1769 wrote a review Jan 2023
Victoria, Minnesota139 contributions86 helpful votes
We stayed at the Bankside for 6 nights over the Christmas holiday and it did not disappoint. The location was a walkable distance to several great attractions in London (Millennium Bridge, Tower Bridge, London Eye, Big Ben, Trafalgar Square, Buckingham Palace). We are a family of 3 with our son being 10 - they had our room ready for us upon check in with the sofa pullout already made up for my son when we got to the room. Our room was decent size for a European hotel, with the king bed and pull out sofa made up, there was still plenty of space to move around comfortably. The storage space was ample with the closet, shelves and drawers for putting all our stuff away. The bed was raised so we were able to store all of our suitcases under to make more room. There were plenty of outlets and USB ports throughout the room for all of our devices and my son loved that the curtains were controlled by a button on the wall, which provided a nice blackout situation in the room. There is a mini-fridge (not very cold) in the room, along with a coffee/tea maker, a nice select of teas, flavored popcorn replenished daily and near the elevators, they had a self service water station with cold, room temp and sparkling water with glass carafes available to use. The bathroom was nicely appointed with the most incredible product from Grown Alchemist, which I think is now my favorite hotel amenity smell. So amazing!! The front desk attendants were all so gracious and helpful with giving directions, hailing a taxi, etc. We didn't eat at the restaurant but had drinks a few nights at the bar. Overall, we would definitely stay here again - it was a lovely stay.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi amh1769, Greetings from Bankside London. Thank you for choosing us as your home away from home, it was a pleasure to have you stay with us on your recent trip to London. You have made our day with such a wonderful review we will be sure to share this with the team as this inspires us to keep on improving our service. Be sure to pop in when you're next in town as we'd love to see you again soon! Until next time, Bonvoy! Bankside Love, RICHARD WEIR Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chris j wrote a review Jan 2023
London, United Kingdom183 contributions75 helpful votes
Very happy with this hotel - it's modern, chic and our room was large and comfortable. Check-in was easy-going, with lots of friendly chat,and a very welcoming atmosphere . We did have a slight issue - which meant we had to do some chasing to enable contact with the hotel itself to query some issues after our stay. Im very happy to say the manager got hold of us once the issue had been brought to their attention, and it was dealt with quickly, effectively and generously. This is very much in line with the positive Marriott experiences we have had elsewhere, so were pleased at such a positive and attentive resolution. In particular I was very impressed at how the Hotel manager dealt with our query. The hotel is still fairly new - maybe a little too far from easy public transport - especially to tourists not familiar with the area. But the area itself is a good base to explore from, if you are happy to be a bit more independent, and be away from teh crowds of the West End. Borough Market and London Bridge Station is maybe a 25 minute walk away - and the same in the other direction if you want to get to Waterloo. Its nice to be so close to so many up and coming bars , restaurants, and trendy attractions like The Tate Modern. Breakfast was good - decent coffee, attentive staff and a pretty standard food offering - nothing amazingly different or unique, but nice enough. We're big fans of this area, and have now stayed at most of the Bankside hotels . If you can get a cheap rate then this is a fairly decent option - its not as eye-catching as Sea Containers, but its cheaper, and the service is of a very similar standard. For my money the rooms at Native bankside are a bit larger, and the location is much better - but you can do a lot worse than the Bankside Autograph. Staff and service at the hotel were of a very high standard, and we would be happy to return.
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi christopherjamesholt, Thank you for choosing us as your home away from home, it was a pleasure to have you stay with us on your recent trip to London. We apologise for the delays with the issue you encountered, however I am glad we got therein the end. You have made our day with such a wonderful review we will be sure to share this with the team as this inspires us to keep on improving our service. Please do come and visit us again when you are next in London, we are looking forward to it! Bankside Love, Richard Weir Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
OnTheRoad wrote a review Jan 2023
Washington DC, District of Columbia42 contributions55 helpful votes
My family of 3 spent 10 nights here and we can't recommend it highly enough. For me the key components of a great hotel are: welcoming staff, quiet rooms, comfy beds, and delicious food. Bankside Hotel was 5 stars on all of these. The staff are the standouts here. When we first walked in we weren't sure we were in the right place because the front desk staff were sitting at tables rather than standing. But we quickly realized this is part of how they make the experience so friendly and comfortable. They asked us to sit down, offered us a drink, and made us feel right at home. The homey vibe continued for the rest of our trip. The staff go out of their way to solve any problem. For example, I like to read the newspaper in print. No problem, they ran out to grab a copy every morning. One of my pet peeves is when pricey hotels nickel and dime you for any little extra. Not the Bankside. Want a hot chocolate or an espresso in the afternoon? The staff are happy to go make it--at no charge. We loved the location. You are so close to the heart of London, but being just across the river (it's a 5 minute walk to cross the river) brought a certain peace and quiet. One word of warning: the rooms aren't big. We had the room they advertise as a "generous" guest room with 2 queens. It was sufficient, but I wouldn't call it generous. I'd avoid anything smaller than that. Bottom line: We'll never stay anywhere but the Bankside on our future trips to London.
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Date of stay: December 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi JamesfZ6007YN, Greetings of the day from team Bankside. Wow, what can we say other than a huge, THANK YOU! I am so happy to see you had a great time and felt right at home. Please do come and visit us again whenever your travel plans bring you back to London, now that you found your “home away from home”. Bankside Love, Richard Weir Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ruby170680 wrote a review Jan 2023
Dubai, United Arab Emirates38 contributions66 helpful votes
Amazing little hotel in the city - a newly opened hotel so not yet on the beaten path. Staff were so friendly and helpful (especially the doorman who was so lovely and helped with all my bags), the decor and vibe was funky and really warm and the food was great. Rooms were clean, very quiet and had super comfy beds. I’ve stayed in a lot of hotels in the city and this is my new favourite - I’ve already booked a return visit in February!
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Date of stay: December 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi ruby170680, Thanks for such a lovely review! I am delighted to learn that you had a great stay and were able to enjoy the artistic design of the hotel. Please do come and visit us again when you are next in London, we are looking forward to it! Bankside Love, Richard Weir Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Archana B wrote a review Jan 2023
Washington, DC2 helpful votes
Our experience was amazing. Every staff member we interacted with was kind, caring, and professional. Our room was cleaned perfectly each day, and all meals in the restaurants. were great. The front desk staff was outstanding, every single one of them. The hotel itself is immaculate and is well located for walking everywhere or using the public transportation system. The front desk even gave two Christmas gifts to our son, since we stayed there over the Christmas season. I would highly recommend this hotel to anyone visiting London. The artwork was unique, as were the various furnishings set up all around. Even the ceiling in our room and walls in the bathroom had unique textures. The food and drinks really stood out as super high quality. The staff took great care in preparing and serving every meal. A five-star experience all around!
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Date of stay: December 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi 614archanab, Thank you for taking the time to share such a wonderful experience with us, it made our day! Your kind words mean the world to us and motivates us to keep on being the best we can. Please pop back again soon as we'd love to see you again. Bankside Love, Richard Weir Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Abdullah Teladia wrote a review Jan 2023
United Kingdom10 contributions
My second time staying here, the Decor and Rooms are nice. The only thing it is missing is a pool, other than that I can't fault it! A very Clean & Comfortable stay. I would definitely recommend this hotel.
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Date of stay: August 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Richard Weir, Guest Services / Front Office at Bankside Hotel, Autograph Collection
Responded 2 days ago
Hi ATelads, It was a pleasure to look after you during your recent visit to London. Please do come and see us again when you are next in London so that we can gain that 5th star! Bankside Love, Richard Weir Front of House Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$326 - US$512 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonSouthbank
NUMBER OF ROOMS
161
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BANKSIDE HOTEL, AUTOGRAPH COLLECTION: UPDATED 2023 Reviews, Price Comparison and 340 Photos (London, England) - Tripadvisor

Frequently Asked Questions about Bankside Hotel, Autograph Collection
Which popular attractions are close to Bankside Hotel, Autograph Collection?
Nearby attractions include Immersive Gamebox - Southbank (0.4 km), The Queen's Walk (0.5 km), and Southwark (0.5 km).
What are some of the property amenities at Bankside Hotel, Autograph Collection?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Bankside Hotel, Autograph Collection?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Bankside Hotel, Autograph Collection?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Bankside Hotel, Autograph Collection?
Conveniently located restaurants include OXBO Bankside, Sticky Mango, and OXO Tower Restaurant, Bar and Brasserie.
Are there opportunities to exercise at Bankside Hotel, Autograph Collection?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Bankside Hotel, Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Bankside Hotel, Autograph Collection?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Bankside Hotel, Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Bankside Hotel, Autograph Collection?
Many travellers enjoy visiting Churchill War Rooms (1.8 km), Tower of London (2.0 km), and Houses of Parliament (1.6 km).