You couldn't ask for a better location, right in the heart of Covent Garden! The team at the hotel was very helpful and accommodating. You also get what you pay for. The room was very small, but we understood that going in. Our biggest challenge with the room was there was no place to put your clothes, no closet (only 4 pegs to hang items). One suggestion would be to build some storage under the bed. I had a suit case at the foot of the bed (which was the extent of the space available) and another suit case under the bed, which stuck partially out of the bottom of the bed. The breakfast buffet in the lobby was nice to have, but to provide an update on previous reviews it is now 8.5 pounds per person. Lastly, a heads up to those individuals that are "modest", while the bathroom facilities were adequate, the "walls" that formed the bathroom in the room were partially frosted glass, top and bottom was clear glass and middle was lightly frosted. The rest can be left to your imagination. :-) Housekeeping came later in the day, rooms were generally reset for the next day by 4pm, but not earlier than that. Overall though, it was a good experience.…
The hotels location is great if you want to visit Covent Garden. We stayed for the weekend to see Back to the future at the theatre. The hotel was a 3 minute walk from the Theatre and close to Covent Garden for the restaurants and shops. They were happy to store our luggage on both days which allowed us to site see before travelling home Sunday evening.
Superb experience. The Portuguese manager, was so kind and genuinely helpful - gave us such a warm welcome. It was my birthday - 23./9/22 and he brought cakes with lit candles to me at breakfast. He made my day - and stay. He is a truly genuine and delightful man. We loved room 420 at the very top of the building overlooking the magnificent St Paul's church. we were there for the Opera, and the hotel is only a short stroll to the Royal Opera House. A marvellous hotel, neat , compact and very comfortable. Loved the bed by the window. Nice breakfast and lovely atmosphere, But the manager was the star of the show. I'd go back just for him"
Yes, the rooms are quite small, but it did not feel cramped or claustrophobic. You have all the necessary amenities you need, the bed is nice and comfortable, and there is sufficient space to stow your luggage without it getting in the way. The location is brilliant and the staff were super friendly.
Had a great room ...small but convenient....the issue was the AC went off at 4 am ....the night duty guy was too sweet,the one at the desk and moreover the tall guy at the Kitchen...came up and checked and said he was very sorry and will ask for a compensation ( in terms of a refund I guess )....I hope they adhere to it .The day team especially Mr Goncalo was very sweet ....helpful and saw to it the Ac worked the next night....Z Hotels have had this AC issue more than once during my stays Meanwhile the morning staff ...especially Goncalo....was very helpful and polite .
We stayed 2 nights in room 202. The room was small but fine for a short break. Bed was comfy. The bathroom offers little in the way of privacy being a frosted glass box within the room with large gaps around the door. If you are hoping for a romantic break you may be disappointed! The hotel is well located, spotlessly clean,quiet and perfect for a base if you expect to be out and about a lot.
This teeny tiny hotel tucked away behind Covent Garden, was just the ticket for my recent work trip. The reception staff are friendly and the rooms are clean and comfortable. I was a little concerned to discover I had been booked into a room without a window but actually it was fine. A bit like being on the lower deck of a ship. The room had a decent sized TV and coffee making facilities. Lovely shower too. The only complaint I would have is the bright green security light inside the door which suddenly seemed brighter once the main lights were turned out. I asked for some assistance at reception and they came and covered it for me. Reasonable priced room. Would recommend.
I've stayed here before, I really like this hotel just to be clear but originally I was asked to stay in the Annexe with no lift, four floors up - I requested a room change and was immediately provided one thanks to the very helpful reception staff. worth noting that some rooms do not have windows. the beds are super comfortable, the rooms are small but clean and comfy and I slept really well. Location is amazing, bar is v reasonable for such a prime location. I will stay again.
Ok let’s get this out there straight off, as per most comments the rooms are smaller than the normal hotel, compact yes but very modern, very clean and the location is the best, all the staff were friendly and helpful and we were offered a room with a great view albeit from the top floor of the back of the hotel of Covent Garden it’s self, I have read some rooms don’t have windows, not sure how I’d feel about that to be honest, probably claustrophobic!! Ok the 5th floor be warned part of the hotel like we were in doesn’t have an elevator which can be a chore climbing the stairs over a few days, quite tiresome if you were here a week I bet!! so I suggest two things when you book, as for a room with a window and one within the building which has the elevator especially if you on higher floors.…
Staff were pleasant, fantastic location to Covent Garden London, our room 510 was a double Rm, I wasn’t expecting a big rm as its just a base, it looked very clean for the 10 minutes we were there, i find it very hard to get my head around the fact of zero privacy in the Bathroom, there are certain things partners don’t need to see. A piece of half frosted glass to me doesn’t make the room with an en-suite. There was no refund offered as its there concept of what a room should look like.. look it up i saw family’s of 4 going in i cant even imagine sitting on the loo with my kids behind the glass Show less