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Park Grand London Paddington

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#325 of 1,088 Hotels in London
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1 room 2 adults 0 children
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Park Grand London Paddington
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2,624 Reviews from our TripAdvisor Community

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Showing 2,314: English reviews
Chesterfield, United Kingdom
Reviewed 4 February 2015

Surpised to be directed to the basement after check in and was apprehensive about the room. It was a very small double, but I like how they've made maximum use of the space. There's a pop down desk if you need to work and free wi-fi in the rooms. The bathroom is tiny, little more than a wet room, but...

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Helpful?
Thank Jacqui322
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We understand that you found the room small, however I would like to inform you that we have different categories of rooms which are bigger and I am sure you would be comfortable with that. I have shared your valuable feedback with my...

SUFFOLK
Reviewed 3 February 2015

Longest ever check in..took ages and staff not overly friendly/cheerful although polite. Had basement room (supposedly deluxe double) but very disappointed with size and layout. Although it had a very nice modern clean bathroom. The carpet in the room needed a good hoover. The corridor had a strong odour of curry which was very unpleasant. The "double deluxe" room was...

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Helpful?
Thank SuffolkMichelle
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies and I hope that you will get in...

London
Reviewed 2 February 2015

Stayed in this hotel as family were down visiting for the weekend. 10 min walk from Paddington tube station. When arrived was very pleased with efficient check in and went to visit rooms. All 3 rooms were very small only room for double bed and only just able to walk around the room. Wardrobes were built into the walls and...

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Helpful?
Thank gbnut
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies and I hope that you will get in...

High Wycombe, United Kingdom
Reviewed 2 February 2015

I booked this hotel for a weekend away for my partner's birthday. It was fairly close to Paddington and Lancaster Gate stations, meaning a quick trip to central London. The staff were very polite and helpful to all requests, the room was clean and had everything we needed. We did request softer pillows and they quickly delivered them to our...

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Helpful?
Thank Ant_n_Laura
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes

Reviewed 31 January 2015

My boyfriend booked this hotel for us 17/1-19/1 hotel staff are lovely and hotel is clean and lovely decor. Our room was on the ground floor and we were very impressed with the room in general. However the room was very cold, we spoke with maintainence staff about this and they were very helpful. It was explained that the thermostat...

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Helpful?
Thank Holphil
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes

County Cork, Ireland
Reviewed 30 January 2015

I cannot compliment this hotel enough. The staff were amazing and the hotel was beautiful, Ideal for staying in London, will definitely be staying again. They even offered us a free upgrade which was so kind of them

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Helpful?
Thank Peach221
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes

Melbourne, Victoria, Australia
Reviewed 29 January 2015 via mobile

Comfortable clean and good location but very small rooms. I was in a double room but would havs struggled to have room for a second person with the room being 600mm bigger than the bed. No chair wardrobe or storage for luggage. Shower was a curtain across the corner of the bathroom and totally inadequate. Promised an upgrade but this...

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Thank DandKaus
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies and I hope that you will get in...

Worcestershire, United Kingdom
Reviewed 28 January 2015

The staff here are friendly and the rooms are clean however they are very small. The noise was so terrible and keep me awake most of the night. My room was on the ground floor and backed onto the lift. All night the lift was going up and down and the noise was so loud - I could hear peoples...

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Helpful?
Thank rebecca604
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Your feedback is very much appreciated. I am sorry to know that your experience with us was not a good one. I would appreciate if you could contact me directly in order to discuss your experience and to understand the situation in depth. Once again, please accept our sincere apologies and I hope that you will get in...

Bristol, United Kingdom
Reviewed 28 January 2015

This location is ideal for travel in London with connections via Paddington and Lancaster Gate. Staff were courteous and our room very comfortable, clean and quiet at night. Staff were very helpful when a business document for a meeting the next day had to be tracked down due to courier company having not made the delivery.

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1Thank mazzagold2015
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay with us. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes

Oslo, Norway
Reviewed 28 January 2015 via mobile

Was checked in to a 1xx numbered room at first. Beware: rooms numbered 2xx are actually on the ground floor whereas 1xx means basement and 3xx first floor. Quite unusual numbering, but reception happily moved me up to 332 after complaining about no natural light in the basement. Had booked a standard room, but both my basement room and the...

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Helpful?
Thank Thomas2000040
PGHotelManagement, Front Office Manager at Park Grand London Paddington, responded to this review

Dear Guest, Thank you for taking the time to comment on your stay at Park Grand Paddington. We are glad you enjoyed your stay with us and the service provided. I have shared your valuable feedback with my team members and we hope to welcome you back again in the future. Kind Regards, Sofia Gomes

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Park Grand London Paddington

Address: 1 Queens Gardens | Bayswater, London W2 3BA, England
Region: United Kingdom > England > London
Price Range: $170 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Paddington 4*
Number of rooms: 158
Reservation Options:
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Also Known As:
Park Grand London Paddington Hotel London
Hotel Style:
#222 Business Hotel in London
#235 Luxury Hotel in London
#258 Family Hotel in London
#347 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Paddington staff and other travellers.
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Questions? Get answers from Park Grand London Paddington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Different rooms from booking !! A/C noisy during night, even when off. Small rooms with brown panels.The toilet/shower VERY small.”
 of 5 bubbles dortheh490, 22 Feb 2017 | Read review
“Ask to see it first, so you can gauge if there has been a recent water leak”
 of 5 bubbles SanjaAbroad, 16 Feb 2017 | Read review
“My room was a junior suite 420 - great size and view over the park”
 of 5 bubbles ElaineHanzak, 10 Feb 2017 | Read review
“Patience with busy receptionists will be well rewarded.”
 of 5 bubbles kenjohnsims, 7 Feb 2017 | Read review
“I loved my suite.”
 of 5 bubbles pubble, 7 Feb 2017 | Read review
5 of 5