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Rafayel on the Left Bank - Hotel & Spa

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#288 of 1,088 Hotels in London
Certificate of Excellence
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Rafayel on the Left Bank - Hotel & Spa
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1,869 Reviews from our TripAdvisor Community

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Showing 1,775: English reviews
hertfordshire
Reviewed 5 March 2014

Visited the Spa at the Hotel Rafayel on Monday 3 rd March, with my friend, for a day visit. We had booked the exotic coconut ritual wrap. The whole day was fantastic. From the lovely welcome we got from the very polite girl on the reception desk. We enjoyed the jacuzzi which was clean as was the whole area, the...

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1Thank tobyHertfordshire
Ireland
Reviewed 4 March 2014

I stayed here with my boyfriend as we wanted a place close to Clapham where we were meeting up with friends. This was a most disappointing visit. The first room we were put in had no phone reception, I'm not talking about wifi, I mean we were unable to make calls or receive texts. Now I am with O2 and...

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1Thank NiCo46
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest Thank you for your review on Tripadvisor, even though it has taken you three months to do so. Whilst we appreciate all feedback we receive, there are some points we don’t agree with, hence our response. You say that our hotel is not five star purely based on the lack of phone reception you had when staying with...

Cork, Ireland
Reviewed 2 March 2014

My wife and I stayed for three nights in this hotel from the 24th to 27th February . My wife had booked it as a birthday treat for me , but she was a bit worried that the location may have been a bit remote - she needn't have been ! We travelled via the Underground from Heathrow to Clapham...

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2Thank noellysull
Aylesbury, United Kingdom
Reviewed 28 February 2014

We stayed here with friends; the service was first class from start to finish. The room was great, I even got to watch TV in the bath! We had a lovely meal in the restaurant overlooking the Thames and were given just the right level of service. The only disappointment was the swimming pool which is a small exercise pool,...

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Thank Lesley B
London, United Kingdom
Reviewed 26 February 2014

Im from Newcastle but travel to London 2,3 times a month for work. I always stay at Rafayel and would recommend it to any and everyone. The staff are more then helpful and continue to go out of their way to make your stay even more enjoyable. The spa facilities are fantastic. I am yet to try a treatment here,...

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1Thank Jamilahmusic
Sunderland
Reviewed 24 February 2014

We stayed here the night before flying from Gatwick. The bedroom was one of the biggest I have stayed in with a massive super comfy bed. The bathroom was also large with a great shower. I used the free spa facilities. There is a mini gym which is also free. The free shuttle between the hotel and Clapham Junction station...

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1Thank lambsunderland
London, United Kingdom
Reviewed 23 February 2014 via mobile

First stay here for me and my partner. His friend had recommend we give it a try. Wish we could of stayed longer. But had family commitments. We was given a lovely room on the ground floor but asked if we could be moved just for more of a view. The reception was very helpful and polite about it. We...

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1Thank ACI2014
London, United Kingdom
Reviewed 21 February 2014

Professional Massagers and great facilities made our day :) In the 2 for 1 couple voucher was included also champagne and aloe drinks. As a passionate of wines I can say that the champagne was at an high stardard. The view in the living/relaxing room is incredibly amazing (you see the river, the bridges'lights and sometimes private helicopters landing on...

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1Thank traveller t
Surrey
Reviewed 18 February 2014

Very new hotel right on the Thames and top class despite the decent price. Stayed here a few times but on my last visit I was upgraded to one of the Thames views which was magnificent. Great cocktails in their Thameside bar/restaurant and the staff can't do enough. Had a lovely chat with the owner Iqbal who introduced himself over...

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2Thank gnaismith
London, United Kingdom
Reviewed 18 February 2014

My partner and I booked a double room for 15th Feb, Valentines weekend. We took the advice of previous guest's reviews on Trip Advisor to book a room with a view over looking the Thames. Upon arriving at the hotel we had to wait about 5 mins to check in as the receptionists seemed to be discussing our booking between...

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2Thank Catchupsource

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 

Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Region: United Kingdom > England > London > Clapham / Battersea 
Price Range: $220 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London
Hotel Style:
#56 Spa Hotel in London
#71 Business Hotel in London
#212 Luxury Hotel in London
#227 Family Hotel in London
#263 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Rafayel on the Left Bank - Hotel & Spa staff and other travellers.
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Questions? Get answers from Rafayel on the Left Bank - Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have a view of the water, so make sure to ask for a view!”
 of 5 bubbles SuperrrFoxxx, 10 Feb 2017 | Read review
“Request a room to the right hand side of the hotel (away from the helipad) Ideally higher than level 2”
 of 5 bubbles dhruvin_hirani, 9 Feb 2017 | Read review
“Try to get a room at the back of the hotel as front very noisy with helicopters flying in and out.”
 of 5 bubbles VivvyHeady, 28 Jan 2017 | Read review
“The suites are amazing, overlooking the Thames river! You will not regret it!”
 of 5 bubbles Silvia072017, 24 Jan 2017 | Read review
“If you want a room with a view of the river, don't choose the deluxe double room.”
 of 5 bubbles adwoad2016, 24 Jan 2017 | Read review
5 of 5