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Rafayel on the Left Bank - Hotel & Spa

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#314 of 1,089 Hotels in London
Certificate of Excellence
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Rafayel on the Left Bank - Hotel & Spa
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1,911 Reviews from our TripAdvisor Community

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There are newer reviews for Rafayel on the Left Bank - Hotel & Spa
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Showing 1,815: English reviews
London, United Kingdom
Reviewed 24 March 2014

This is a great value for money 5 stars hotel. It is a new hotel, a bit difficult to find, but brand new, modern and with good style, but there is something that is missing, could be character, the oddity of the reception, service is a bit hot and miss. SO good potential, but a few points to improve

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Thank Ricardo B
Bournemouth
Reviewed 22 March 2014

Stayed there last weekend for one night to go and see a show. Room we had on the 3rd floor had good views of the Thames. Room was really comfy but felt the cupboards looked a bit jaded (nit picking I know). However, it was quiet from the other guests which was important. Never heard a peep! Restaurant overlooked the...

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Thank AlSusie
surrey
Reviewed 21 March 2014

If you are staying in this hotel or using the Spa you will be very pleased. My partner booked the Spa & Hotel for my Birthday we had a fantastic time all the staff made our stay very special our room had a fantastic view of the Thames was very large very clean, Rooms must be sound proof the Battersea...

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2Thank imcpilot
Nottingham, United Kingdom
Reviewed 19 March 2014

Stayed at Rafayel 14th March for a birthday weekend with my partner. We were welcomed at reception by a friendly receptionist who told us we had a free upgrade to a suite.We were quickly shown to our room which was overlooking the Thames and had floor to ceiling windows. We had a beautiful view of the river and Battersea helipad...

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Thank henry703
London, United Kingdom
Reviewed 17 March 2014

We stayed here on the 04/03/2014.10/10. We were geted with cards, chocolates and rose petals on the bed. Excellent hotel! The complimentary shuttle service to Clapham Junction every 15 minutes is excellent and really makes up for the fact the hotel is slightly out. Hotel staff are very friendly and happy to help with everything. The spa facilities were fab!...

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Thank EllaLondon14
London, United Kingdom
Reviewed 14 March 2014 via mobile

I stayed here with my partner this week, the service was impeccable the hotel room was exquisite. It was our anniversary and upon opening the door to the room we were greeted with a card and chocolates from hotel staff , rose petals on the bed . A private Jacuzzi and a walk in shower with jets . The lighting...

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Thank Pyramid123456
Weston Point, null, United Kingdom
Reviewed 12 March 2014

I stay at the Rafayel a couple of times a month. Every stay has been exceptional in the quality of the property, the great staff and the outstanding food at the restaurant. It is right on the Thames with many of the rooms having views overlooking the water as does the restaurant. The rooms are well appointed, the beds are...

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Thank UKWill99
Sheffield, United Kingdom
Reviewed 12 March 2014

This Hotel should never be a 4 star never mind a 5 star .My family went to London for New year break and this hotel totally spoilt our stay in |London.The service was terrible in every area. Ask for a glass in the bar to go with a bottle of wine we ordered that took 15 mins after the bottle...

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7Thank Andysenior
Malcolm_Bass, Director at Rafayel on the Left Bank - Hotel & Spa, responded to this review

Dear Guest We refer to your review on TripAdvisor. It is evident by now that we as an establishment welcome both positive and negative reviews from our valued guests and contrive to take on board constructive criticism and meticulously incorporate suggestions that help improve the quality of our services. But when a review is misrepresentative of facts and distorted to...

Reviewed 11 March 2014

You will definitely not experience a stay like this closer into London for the price of a room at Rafayel. We stayed on February 1st in an Amazon room as a birthday treat for my partner. Arrival is made special by being able to park right outside the main doors to the rear, then a concierge guides you to the...

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2Thank LNG85
london
Reviewed 10 March 2014

Had a wonderful time at this hotel as upon arrival we were upgraded to a 2 bedroom apartment with a side view of the river. It was very clean and the view was breathtaking in the morning. Staff were really polite and the gentleman who runs the shuttle service to the station is so polite. Over all I would recommend...

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Thank ellz0906

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Rafayel on the Left Bank boasts 70 designer "smart" rooms, champagne bar, riverside restaurant and conference facilities, exhibition spaces as well as the latest spa and beauty treatments and gym. Rafayel is one of the world's most advanced luxury green hotels and proves that hotels can dramatically reduce their carbon emission output without compromising on five-star luxury, quality or comfort. Located on the River Thames at the heart of London's most dynamic riverside development, with sweeping views across to Chelsea Harbour, Rafayel is minutes from the shopping areas of Sloane Square and Knightsbridge and is close to Victoria Station and London's major attractions. Rafayel provides a free shuttle service to and from Clapham Junction and Clapham Common on Northern line every 30 minutes from 7.30 AM to 10.30 PM. ... more   less 

Additional Information about Rafayel on the Left Bank - Hotel & Spa

Address: 34 Lombard Road | Falcon Wharf, London SW11 3RF, England
Region: United Kingdom > England > London > Clapham / Battersea 
Price Range: $204 - $377 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Rafayel on the Left Bank - Hotel & Spa 5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Rafayel On The Left Bank - Hotel And Spa
Rafayel On The Left Bank Hotel London
Hotel Style:
#58 Spa Hotel in London
#71 Business Hotel in London
#227 Family Hotel in London
#228 Luxury Hotel in London
#263 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Rafayel on the Left Bank - Hotel & Spa staff and other travellers.
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Questions? Get answers from Rafayel on the Left Bank - Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep Away from this rip off place, run by cowboys!”
hidden01, 23 Apr 2017 | Read review
“Ask for a room with a river view.”
SusieL66, 13 Apr 2017 | Read review
“Go for the Nile suite”
FirstAscentK2, 5 Apr 2017 | Read review
“Not all rooms have a view of the water, so make sure to ask for a view!”
SuperrrFoxxx, 10 Feb 2017 | Read review
“Request a room to the right hand side of the hotel (away from the helipad) Ideally higher than level 2”
DrewH132, 9 Feb 2017 | Read review
5 of 5