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The Arch London

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The Arch London
The Arch London
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1,649 Reviews from our TripAdvisor Community

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Showing 1,459: English reviews
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Chicago, Illinois
Reviewed 3 days ago NEWvia mobile

Really enjoyed this hotel! It fits in well to this fancier neighborhood. The front desk staff are outstanding. They are very welcoming and outstanding service (with a smile) is clearly their main goal. Well done. The room was nice, and great water pressure/shower head. They went out of their way to wish me a happy birthday and even had sweets...

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Helpful?
Thank SimoneChicago
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear SimoneChicago Maris our Front Office Manager and his team would like me to pass on their thanks for your kind words of appreciation. We are grateful for the time you have taken to write about your five star stay with as The Arch London. I hope that your birthday celebrations continued once you returned home and that we will...

Diekirch, Luxembourg
Reviewed 4 days ago NEW

I stayed at The Arch for five days. The room was spacious, comfortable, luxurious, good bed. I took breakfast and afternoon tea at the restaurant : very good! Good location! My address for future citytrips!

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Thank Myriam1701
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Myriam1701 It is fantastic that you have now found us as your new London go to hotel. I hope that you will find reason to return to the city soon and we may have the pleasure of welcoming you back. If I or the team can assist with your plans for this, please do get in touch. Kind regards...

Reviewed 4 days ago NEW

We were bought a night in The Arch with complementary breakfast as a birthday present. The staff were all very friendly and extremely helpful, we were shown to our room by a member of the front desk and were informed of the hotel facilities. Our room was clean and lovely, not very big but then we were only staying the...

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Helpful?
Thank Sinead G
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Sinead G I am delighted that you enjoyed your birthday present stay with us. Thank you for commenting on all our facilities with your five star review stay. It is nice to read that the complimentary soft drink mini bar and WIFI we offer were appreciated by you. I am also glad to see that your enjoyed your breakfast...

San Francisco, California
Reviewed 5 days ago NEW

We stayed at the Arch for a long weekend in London. The room was clean, spacious with a nice view over the rooftops (reminded us of Mary Poppins). The service was exceptional - the staff were friendly, efficient and extremely professional. The hotel is in a fantastic location. it's close to Marble Arch station (great to get all over London)...

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Thank Hannah D
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Hannah D Mary Poppin's rooftops is such a lovely descriptive way of commenting on our view. Thank you for your creative flair and time taken to write about your stay with us. The team and I are delighted that your enjoyed our service and location so much and we do hope to welcome you back very soon. Kind regards...

Melbourne, Australia
Reviewed 1 week ago

I almost didn't write this review. Not because I didn't like the hotel but because I didn't want the secret to get out about this gorgeous boutique hotel in the heart of London. Located close to the Marble Arch and the start of Oxford Street, this hotel is perfectly situated on a quiet side-street (translates to no night time noise!)....

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Helpful?
Thank TandMMelbourne
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear TandMMelbourne We are so glad that you did write the review! The team and I are delighted that you enjoyed your stay with us so much. I do hope that you will be back with us soon and please do not hesitate to ask if we can assist with this. Kind regards Lucy

Kuwait City, Kuwait
Reviewed 1 week ago via mobile

it was a fabulous experience, simple and chic hotel .. Cozy .. Stuff was nice..friendly and helpful ..Great location This hotel is a great example for the qouts that says london always a good idea ..Thanks alot

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Thank floristq8
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear floristq8 We do agree that London is always a good idea. We are delighted that you spent time with us at The Arch London and I hope that you will be back soon. Best wishes Lucy

Reviewed 1 week ago via mobile

Whenever my parents and I take a city-vacation in London we chose The Arch. We have been there several times now and it feels like your being welcomed home each and every time. It is wonderfully located, the staff is tremendously friendly and the food is absolutely gorgeous! All in all a perfect hotel for London.

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Thank Victoria P
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Victoria P 'Number one go to when in London', is such a fabulous review title! Thank you so much, we are all delighted to welcome you back. Best wishes Luc

London, United Kingdom
Reviewed 1 week ago

We are regular visitors to this lovely, friendly, modern, stylish hotel. A warm welcome greets you and this atmosphere and focus on making your stay as comfortable and relaxing possible remains for the whole trip. In addition it has a central location but it is just far enough from the hussle and bussle of the city.

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Thank anneg381
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear anneg381 It is so nice to be described as a 'welcoming retreat' and I am glad that our central location but set back from the hustle of Oxford Street offers you a location you enjoy so much. The whole team are delighted to welcome you every time and please do not hesitate to ask if we can help with...

California
Reviewed 1 week ago

We just stayed here from April 14 to 17, 2017. This hotel is very close to Marble Arch area but it was not in a super busy street. The pros: 1: Our room was executive suite. The room was clean and well decorated. It has a very personal handwriting card from the hotel. The bathroom was pretty nice size. The...

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Helpful?
Thank justteresa
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear justteresa I am delighted that you enjoyed your suite and welcome to the hotel. Thank you so much for writing about all aspects of your stay. We are located very close to Oxford Street so do have the benefits of this location however I am sorry to read that supermarket and restaurant options you felt could have been closer....

Reviewed 1 week ago

The rooms, the service, the location and the overall hospitality that we got from the moment we stepped in, just gave us a great welcoming vibe. We will definitely come back the next time we are in London.

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Thank Ron G
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Ron G Thank you so much for your five star review of The Arch London. The team and I are delighted you enjoyed our service and 'welcoming vibe'. That is just how we want you to feel when staying with us. If I can help with your plans for your next trip, please do get in touch. Best wishes...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch, Marylebone and the West End. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: $432 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Hotels.com, Priceline, Agoda, TripOnline SA, Cheap Tickets, Travelocity, getaroom.com, Evoline ltd and HotelQuickly so you can book your The Arch London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#20 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
23 questions
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Questions? Get answers from The Arch London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were in 3rd floor, I can hear the traffic at night.”
justteresa, 20 Apr 2017 | Read review
“Higher floors has better views than the lower ones.”
martinn366, 3 Apr 2017 | Read review
“best on first floor upwards”
r0se1510, 1 Apr 2017 | Read review
“Try and get a street facing room.”
Rosscumming05, 31 Mar 2017 | Read review
“The higher floor, the better, both in terms of daylight and noise.”
887RichardJ, 21 Mar 2017 | Read review
5 of 5