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The Arch London

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1,522 Reviews from our TripAdvisor Community

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Showing 1,355: English reviews
Stratford-upon-Avon, United Kingdom
Reviewed 2 days ago NEW

We have stayed in hotels with great facilities but with mediocre customer service - this was not the case for this hotel. From the point we arrived to the moment we left, I was impressed by the attentiveness of the hotel staff. Nothing was too much to ask. We ate in the restaurant for an early dinner before the theatre......

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Helpful?
Thank Teresa38_08
Eva M, General Manager at The Arch London, responded to this review

Dear Teresa38_08, Thank you for your great review. We are delighted that you enjoyed your stay and we are looking forward to welcoming you back when you next have occasion to visit London. Warm regards, Eva

Reviewed 4 days ago NEW

The hotel is placed in the right place. near the oxford street commercial street, y del hyde park. just 2 blocks from the tube Marble Arch. The rooms are all great, spacious, nice view on all windows. the lobby, library and gym just perfect. The restaurant are complete. italian food mainly. all brilliant, and most of all the team behind...

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Helpful?
Thank JuanPabloC216
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear JuanPabloC216 Wow, what a review title. That is just what the whole team strive to provide for our guests and I am so delighted that you enjoyed your stay so much. We do hope that we will have the pleasure of welcoming you back soon. Kind regards Lucy

Manchester
Reviewed 4 days ago NEW

I booked this hotel for myself and a dear friend of mine who was celebrating a special birthday. I have stayed here before but it was a first for my friend and she loved everything about this beautiful hotel. The staff are very professional and attentive. The rooms are spacious and have been furnished with a lot of care and...

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Helpful?
Thank redthrunthru
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear redthrunthru Best wishes once again to your friend and also my sincere thanks to you, for taking the time to share your thoughts about your stay with us. For Giovanni and the whole team it was a pleasure to have welcomed you back to The Arch London and I do hope that it will not be long until you...

Madison, Wisconsin
Reviewed 1 week ago

Stylish, fun, hip hotel in fantastic central London location. Staff went above and beyond to ensure a great stay. Highly recommended. Great library for socializing or working, as well as private work area if desired.

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Helpful?
Thank KLPMadison_Wisconsin
Eva M, General Manager at The Arch London, responded to this review

Dear KLPMadison_Wisconsin, Thank you for your five-star review. We are delighted that you enjoyed your stay at The Arch London. We look forward to welcoming you back when you next have occasion to visit London. Warm regards, Eva

Reviewed 1 week ago

I had a fantastic stay at The Arch London. The bed was absolutely amazing and the room was large with a very nice bathroom. The hotel was quiet and comfortable, I slept like a baby. The free drinks (juice, water, cokes) was a great perk. Additionally, the staff was very friendly and helpful and the food at the bar downstairs...

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Helpful?
Thank Katie C
Eva M, General Manager at The Arch London, responded to this review

Dear Katie C, Thank you so much for your wonderful review. We are pleased that you enjoyed your stay at The Arch London. We do hope to welcome you back to our hotel soon and please do not hesitate to let our team know if we can assist with this. Warm regards, Eva

Liverpool, United Kingdom
Reviewed 1 week ago

What can I say this hotel is lovely the room are large and have excellent facilities. The free drinks from the mini bar and the coffee and tea are great we had breakfast in the room every morning. All of the staff are friendly and welcoming and welcoming and despite me not being well for the whole weekend we were...

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Helpful?
Thank RachL93
Eva M, General Manager at The Arch London, responded to this review

Dear RachL93, Thank you very much for your five-star review. We are delighted that you enjoyed your experience at The Arch London: the location, room amenities and the service. We look forward to welcoming you back when you next have occasion to visit London. Warm regards, Eva

Wellington, New Zealand
Reviewed 1 week ago

This hotel is 5-8 minutes walk from Marble Arch tube station but it feels like further because it is so quiet! All the other positive reviews of this hotel are spot on. I found the staff to be extremely kind and helpful. I stayed here twice in the last week and both times I had very well appointed rooms that...

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Helpful?
Thank Philippa G
Eva M, General Manager at The Arch London, responded to this review

Dear Philippa G, Thank you for your excellent review. We are happy that you enjoyed your stay with us and I will pass your comments to the team. We are looking forward to welcome you back to The Arch London soon. Warm regards, Eva

Reviewed 1 week ago via mobile

Can't recommend this hotel highly enough. A warm welcome followed by being shown to a very comfortable room. Very nice bathroom with lovely rain forest shower. Extremely comfortable bed so slept much better than I usually do in hotels. The staff are all very well trained and personable. I will be back!

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Helpful?
Thank Russell A
Eva M, General Manager at The Arch London, responded to this review

Dear Russell A, Many thanks for your lovely review. We are delighted that you enjoyed your stay at The Arch London and we are looking forward to welcoming you back soon. Kind regards, Eva

Reviewed 2 weeks ago

It was our first time staying at the hotel and we will definitely stay here again in the future. The location was great. The staff were friendly, polite, attentive and very helpful. We especially enjoyed the comfortable and spacious room with all the necessary amenities, as well as the complimentary minibar (soft drinks only). Although the gym was excellent, we...

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Helpful?
Thank Atisith C
Eva M, General Manager at The Arch London, responded to this review

Dear Atisith C, Thank you for your wonderful review. We are delighted that you enjoyed your stay with us and we are looking forward to welcoming you again at The Arch London. Warm regards, Eva

Atlanta, Georgia
Reviewed 2 weeks ago

Location that is nearby many activities, restaurants, and sights yet on a quiet city street that's an oasis in the city. Very helpful and friendly staff, good on site dining and cocktails. Great for business or leisure stays along with hosting small business meetings or receptions.

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Helpful?
Thank Reiling
Eva M, General Manager at The Arch London, responded to this review

Dear Reiling, thank you for your five-star review. We are delighted that you liked the location and enjoyed our service. I will share your comments with the team. We do hope to welcome you back to The Arch London soon. Kind regards, Eva

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: $354 - $839 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#20 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
18 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms I saw was very very good.. there are some of them with TV on bathroom...yes!”
  • just one of the rooms.
 of 5 bubbles JuanPabloC216, 3 Dec 2016 | Read review
“even lower level rooms are extremely nice”
 of 5 bubbles KLPMadison_Wisconsin, 29 Nov 2016 | Read review
“We stayed in a room in the lower ground floor so there was no view, but it was quiet.”
 of 5 bubbles atisithc, 23 Nov 2016 | Read review
“Juniper suite in the basement is a secluded enclave with private outdoor patio”
 of 5 bubbles Reiling, 21 Nov 2016 | Read review
“Rooms on the higher floors are preferred.”
 of 5 bubbles mediad0g, 13 Oct 2016 | Read review
5 of 5
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