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The Arch London

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The Arch London
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1,614 Reviews from our TripAdvisor Community

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Showing 1,431: English reviews
Athens, Attiki, Greece
Reviewed 3 June 2015

I booked a last minute business stay at this hotel for 3 nights and I can't rate it high enough. First of all its location is excellent, quietly hidden away behind the noise and convenience of Oxford street. Also, its close proximity to the park is an additional bonus. The hotel itself is beautifully designed, room was really spacious for...

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Helpful?
Thank Anna E
Michael V, General Manager at The Arch London, responded to this review

Dear AnnaE, Thank you for having taken the time to post your lovely feedback with regards to your recent 3 nights visit to The Arch London. I was delighted to read that you liked the design of the hotel and the very central location, service and especially the mattress. Please come back again and let me know personally if I...

Eisenstadt, Austria
Reviewed 3 June 2015

We stayed four nights on the 5th floor and it was perfect. The room was very nice and the location is quiet. It is even possible to keep the windows open by night. The Hotel is located near Hyde Park, Oxford Street and the tube, so it is a real good place to exlpore london or just for having a...

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Thank michael700067
Michael V, General Manager at The Arch London, responded to this review

Dear michael700067, Thank you for the amazing feedback. The team and I are pleased you enjoyed your recent visit to The Arch, especially the location so close to Hyde Park and Oxford Street and the service we provide. I am pleased found the room on the 5th floor to be very quiet. All our rooms have double glazing and, on...

Reviewed 1 June 2015

Another fab night at the arch. Great location and excellent staff. Stayed on the 5th floor again which was really quiet whilst being in the middle of London. Room excellent comfortable with all facilities you want.

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Helpful?
Thank Robert I
Michael V, General Manager at The Arch London, responded to this review

Dear Robert I, Thank you for supporting us and for returning to stay with us here at The Arch London. For you to return on a leisure visit to London is the best compliment we can get and the team and I are absolutely thrilled you enjoyed your visit with us again. Please let me know if I can be...

buckinghamshire
Reviewed 31 May 2015 via mobile

Stayed at The Arch last night and the hotel room and location were perfect. Staff were extremely welcoming and very friendly. I have never stayed in such an expensive over night stay before but I didn't at any point feel uncomfortable or out of place. Room was of perfect size (deluxe double) and breakfast was delicious and refreshing. Room tea...

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Thank Marshmellows15
Michael V, General Manager at The Arch London, responded to this review

Dear Marshmellow15, Your feedback regarding your special occasion visit to The Arch London is much appreciated and I am so glad you and your boyfriend had a good time celebrating his birthday with us this weekend. Please do let me know personally if I can assist you with your next booking. We often have great promotions available and hopefully you...

Hamburg, Germany
Reviewed 30 May 2015

Although the decor/design is nothing to write home about (having stayed in the Firmdale Hotels, we are spoiled) – there is nothing to complain otherwise. Good and convenient location: Close to Marble Arch and therefore to all the transportation that takes you to the different parts of the city, but almost at the end of a relatively quiet street. Comfortable...

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Thank sannah5
Michael V, General Manager at The Arch London, responded to this review

Dear sannah5, Thank you for having taken the time and trouble to post a review on tripadvisor. I am pleased you enjoyed your stay, the location and service here at The Arch. Your feedback is noted and appreciated (including the toilet paper comment - let us surprise you next time you stay!). Please do let me know personally if I...

New York City, New York
Reviewed 30 May 2015

We couldn't have asked for a nicer stay than the one we just had at The Arch. We were there for a week and it was our most comfortable stay yet at a London hotel . We had a stunning room, the Abbey suite which was spacious , comfortable and beautifully decorated. The housekeeping was impeccable , the staff friendly...

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Thank lakshmi63
Michael V, General Manager at The Arch London, responded to this review

Dear lakshmi63, Thank you for your lovely review. The team and I are so pleased you enjoyed your visit to The Arch London and I am thrilled you enjoyed "Abbey" which is truly a favourite Suite for so many of our guests especially as it has the lovely outside space which is rare in London. Thank you for having taken...

Stafford, United Kingdom
Reviewed 27 May 2015 via mobile

Exquisite boutique hotel. Charming staff, can't fault it, a warm welcome, courteous and friendly. Rooms perfect high standards all round. Breakfast excellent staff attentive to individual needs. We were spoilt such A enjoyable stay and memorable. An excellent hotel for sight seeing and only a short walk to Marble Arch, parks and selfridges.

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Thank MissMollyMalone
Michael V, General Manager at The Arch London, responded to this review

Dear MissMollyMalone, Thank you for the lovely review and belated Happy Birthday from us all. I am delighted that you enjoyed your visit to The Arch and that our location so close to Hyde Park, Oxford and Bond Street worked for you. Thank you also for your feedback regarding the warm and friendly service and the breakfast in our restaurant....

Geneva, Switzerland
Reviewed 27 May 2015

excellent location, very gentle service even before arrival. very good breakfast. only negative point is the room on Cumberland street pretty noisy. gym good too and perfect wifi complimentary access. warm welcome !

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Thank Beril G
Michael V, General Manager at The Arch London, responded to this review

Dear BerilG, Thank you for the lovely feedback regarding your recent visit to The Arch London. The team and I are thrilled you enjoyed the service and location for the hotel. Regarding your room allocation, I wanted to let you know that perhaps next time you are staying with us ask for a room overlooking the mews - absolutely traffic...

Johannesburg, South Africa
Reviewed 25 May 2015

This was our fourth or fifth visit to The Arch. It is a very well situated hotel in a quiet street, near Marble Arch and Hyde Park. We received a warm welcome on arrival and check-in was very efficient. We were assisted with taking our baggage to our street facing room. During our four night stay we experienced no noise...

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Thank haydndavies2016
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear JamesSouthAfrica75 It was lovely to have welcomed you back to The Arch London this May and I do hope it will not be long until your next trip to London! As Great Cumberland Place is just back from Oxford Street and Marble Arch it affords us lovely peaceful nights for our guests yet a fantastic central location for the...

Melbourne, Australia
Reviewed 22 May 2015

My husband and I just stayed at the Arch Hotel in Marble Arch. The rooms are clean and very comfortable. The staff have been extremely helpful and the hotel is in a great position, close to everything we needed. I would highly recommend the hotel and will certainly be back when we return to London.

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Thank Lisa P
Lucy G, Deputy General Manager at The Arch London, responded to this review

Dear Lisa P It brings such a smile to The Arch London team to know that you enjoyed your trip to London and that the hotel added to this for you. It was our pleasure to have welcomed you and I do hope your return trip will not be long away. Being so close to Oxford Street means shopping is...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Hunter 486 at The Arch London
Hunter 486 at The Arch London
Cuisines: British, Grill, Contemporary, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Arch Hotel London is a luxury lifestyle hotel just a stone’s throw from Marble Arch. Spanning 7 Georgian townhouses, this urban hideaway offers a unique combination of English heritage and contemporary style. With 82 individually designed guestrooms and an inspiring restaurant and bar, The Arch London provides the best in comfort and service with Free Internet Access and complimentary soft drinks mini bar in every room. Imaginative British art, rich fabrics, colours and honest, hearty food, add to the spirit of this creative new hotel. ... more   less 

Additional Information about The Arch London

Address: 50 Great Cumberland Place | Marble Arch, London W1H 7FD, England
Region: United Kingdom > England > London > Marylebone
Price Range: $406 - $727 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Arch London 5*
Number of rooms: 82
Reservation Options:
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Also Known As:
The Arch London Hotel London
Hotel Style:
#1 Business Hotel in London
#12 Romantic Hotel in London
#14 Family Hotel in London
#18 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Arch London staff and other travellers.
23 questions
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Questions? Get answers from The Arch London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floor, the better, both in terms of daylight and noise.”
 of 5 bubbles 887RichardJ, 21 Mar 2017 | Read review
“We noticed that there's a weird shaking noise in the wall if the water in the shower isn't turned to "cold" when not in use.”
 of 5 bubbles teacherhansen, 9 Mar 2017 | Read review
“Corner rooms are sunny and quiet.”
 of 5 bubbles 818maricarh, 8 Mar 2017 | Read review
“Studio suites on lower ground floor have a private outdoor heated seating area and are close to the well equipped gym”
 of 5 bubbles TheWeiryTraveller, 28 Feb 2017 | Read review
“Location was excellent”
 of 5 bubbles kafidnyc, 17 Feb 2017 | Read review
5 of 5