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W London Leicester Square

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W London Leicester Square
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1,859 Reviews from our TripAdvisor Community

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Showing 1,651: English reviews
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Chicago, Illinois, United States
Reviewed 4 days ago NEW

The rooms are small-ish but well kept and modern. The hotel is in the middle of everything. If you don't like crowds then this location is not for you. You can easily walk to over a dozen sight seeing locations.

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Helpful?
Thank Jason C
Shanghai, China
Reviewed 5 days ago NEW

This is one of those luxury hotels where they appear to have thought of everything apart from what you actually need. The room was stunning, inventively decorated and really comfortable - but there was no plug socket by the bed and the lights took ages to figure out (why isn't there a simple "all off" switch to make the room...

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Helpful?
Thank TTY2008
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello TTY2008, Thank you for your feedback, and sorry to hear that your stay was not completely up to your expectations. We take your feedback on board regarding the electrics in your room - there is indeed a "pitch black" key in the light panel, my apologies if this system didn't feel intuitive enough. I also appreciate your positive comments...

hk
Reviewed 5 days ago NEWvia mobile

The room is nice and comfy, house keeping make sure I have enough amenities and a bottle of still water (they have sparkling and still) , in room dinning was good and VERY QUICK. A good stay overall, would be better if they put me on the same floor as my colleagues instead of one floor lower.

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Helpful?
Thank mityyyy
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello mcty548, Thank you very much for your feedback. I am delighted to hear that you found our service efficient, and our facilities comfortable. I do also invite you to reach me personally at adrian.Guevara@whotels.com next time you are planning to stay with us so we can be aware of your allocation preferences and met them where possible. Thank you...

Ho Chi Minh City, Vietnam
Reviewed 1 week ago

Really cool hotel in the heart of central London. I stayed for work last year and came back to stay again. Rooms are on the small side - but bedding is comfortable, shower has good pressure. It's a unique design where the bathroom counter is in the middle of the room - takes a bit of getting used to. Only...

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1Thank Matt G
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello Matt G, Thank you for your review! Is it a pleasure to hear that you had an amazing stay with us, and that you found our facilities convenient to fulfil your expectations (I am also a big fan of our Fit area, that view over London roofs is something quite unlikely to find in many gyms here in London)....

Munich, Germany
Reviewed 1 week ago

I don't even know where to start with describing what all went wrong on my four-night stay at the W London Leicester Square. To put this review in context: I travel 100+ nights per year for business, have the SPG Gold status and generally love the W concept, where I have had amazing experiences before (Barcelona, Singapore, Dallas). This was...

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Helpful?
Thank Sven A
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello SvenssonDE, Thank you very much for the time you have spent to put all your experience together. Needless to say, we are highly disappointed to hear that your stay was far from what you would expect from a W Hotel. Would you perhaps have some time to get back to us directly on 03464.dutymanagers@starwoodhotels.com so we can look into...

Mill Valley, California
Reviewed 1 week ago via mobile

We enjoyed our stay at the W. It was buzzing with people upon our arrival as the location is a very popular tourist destination. Our check-in was swift, friendly and relaxing. The rooms are modern with ample amenities and magazines with "Things to do around London." I was able to walk easily to all the shops and had a lovely...

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Helpful?
Thank annemariespiz
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello annemariespiz, Thank you for your comments! we are really happy to hear that you loved it here as much as we do, and glad to hear that you found our Coolhunter tips convenient for your time in London. Looking forward to that next London journey; thank you for staying with us, Adrian Guevara W Insider

Maidenhead, United Kingdom
Reviewed 1 week ago via mobile

The hotel is modern, funky in design but the rooms are small which is OK for one or two nights but I wouldn't want to stay for any length of time. Convenient for theatres shops and the Covent Garden area. We were supposed to have a suite but it was a small room with disabled wet room. Heavy mirrored doors...

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Helpful?
Thank Jmahg
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello Jmahg, Thank you for spending some time to share your experience here at W London. I am extremely sorry to hear about your disappointment. I am also aware that communications have been already established by our management team after the post stay survey you kindly responded to, so on this occasion I will kindly refer to that conversation should...

Los Angeles, California
Reviewed 1 week ago

This is the kind of hotel you either feel comfortable with or you don't. Not a family hotel, good for business and fun. The rooms are large if you pay for large. Another hotel with too few electrical outlets, no plug in or near bathroom should you want to dry your hair. Service is excellent, staff is excellent. First hotel...

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Helpful?
Thank RIB818
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello RIB818, Thank you for your excellent review! Is it a pleasure to hear that you enjoyed our property, but most of all I am really proud to hear that you found our level of service excellent, and I will be definitely will be sharing your comments with all the teams as a reminder of what we do best. It...

Horsham, United Kingdom
Reviewed 1 week ago

This hotel really does have the wow factor, after visiting the classy bar a few weeks prior to our stay we knew how ultra modern and classy this hotel was before our 1 nights stay. Situated in the heart of Leicester Square, the location is fabulous. China town is on your door step, with many great bars and restaurants that...

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Helpful?
Thank Steven H
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hello Steven, Thank you for providing such a constructive feedback regarding your recent stay with us here at W London. I apologise for the inconvenience generated by the lighting shortage in your room, and rest assured I am following up with our Welcome Desk team about your comments regarding your check-in experience to ensure that this experience is always what...

Cardiff, United Kingdom
Reviewed 1 week ago via mobile

This was a surprise off the wife for my birthday what an amazing hotel so trendy,we were given a free upgrade for my 40th and the rooms are something else think ultra modern and this is the hotel for you......the bar has a dj on the night we stayed a Saturday once again this seems like the in place.i would...

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1Thank Simon P
WLondonLS1, W Insider at W London Leicester Square, responded to this review

Hey Simon! Thank you so much for popping by on Tripadvisor to share such a positive experience! I am delighted to hear that you had a memorable 40th Birthday, and there is no need to thank you for the cake... If you have a sweet tooth as I do I guess you can't picture a birthday without cake either? Thank...

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Sophisticated and quirky, glamorous and decadent, W London - Leicester Square crystallizes the quintessential dual personality of the British soul. Located steps away from theatre land, the catwalks of Brewer Street and Soho’s electric nightlife, the hotel - like the city itself - is a bold contrast of themes, colors, textures and characters. Experience luxury comfort and the vibrant decor of our rooms and suites, your ultimate pit stop. ... more   less 

Additional Information about W London Leicester Square

Address: London Leicester Square 10 Wardour Street, London W1D 6QF, England
Region: United Kingdom > England > London > Soho , Leicester Square / Shaftesbury Avenue
Price Range: $416 - $762 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W London Leicester Square 5*
Number of rooms: 192
Reservation Options:
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Also Known As:
w London Leicester Square Hotel London
Hotel Style:
#62 Spa Hotel in London
#265 Luxury Hotel in London
#318 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from W London Leicester Square staff and other travellers.
17 questions
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Questions? Get answers from W London Leicester Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The lobby floor has a nightclub-ish bar that stays open late. If you're a light sleeper ask for a highed floor.”
 of 5 bubbles jasoncA9448IB, 23 Feb 2017 | Read review
“Stay away from the elevator”
 of 5 bubbles SvenssonDE, 20 Feb 2017 | Read review
“If you want quiet.... make sure to ask for it. If you need a larger room ask for a corner room.”
 of 5 bubbles RIB818, 17 Feb 2017 | Read review
“We stayed in one level up from cheapest and was ample no need to go mad price wise.”
 of 5 bubbles Donna1519, 12 Feb 2017 | Read review
“The higher the quieter”
 of 5 bubbles 608teddyq, 5 Feb 2017 | Read review
5 of 5