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W London Leicester Square

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Traveller (836)
Room & Suite (496)
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Overview
  • Excellent42%
  • Very good30%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
“spectacular room”(23 reviews)
“cool corner room”(22 reviews)
“mirrored doors”(20 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,137)
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Traveller rating
758
557
287
132
149
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758
557
287
132
149
Show reviews that mention
All reviewsspectacular roomcool corner roommirrored doorsbliss productsspg platinumwow suiteshower and toilethip hotelfirst floorpiccadilly circuslounge barwest endregent streetcentral locationan upgradeafternoon teacovent garden
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21 - 25 of 1,883 reviews
Reviewed 12 May 2018 via mobile

I requested a very early check in on 24th and added a note to the booking reservation “Let me know ASAP if early check-in request is not possible”. I appreciated that a room wouldn’t be available at the time I requested but I was very...More

Thank Steven I
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 12 May 2018

Hello Steven I, Thank you for sharing your feedback with us and I am really sorry to hear how disappointed you are about the early check in request that we were unable to grant for you. While we try to accommodate this kind of request,...More

Reviewed 12 May 2018 via mobile

Spent a week at the W and it was a lovely time. I was a little skeptical after reading some reviews but I didn’t experience any of those negative moments. From check in, to the maid service, the doorman, everyone was extremely helpful and friendly....More

Thank dizneeboi
Response from WLondonLS1, Lead Insider at W London Leicester SquareResponded 13 May 2018

Hi dizneeboi, Thank you very much for your feedback of your stay with us here at W London Leicester Square. I am delighted to hear that you enjoyed your experience with us, the style of our rooms and our central location. We look forward to...More

Reviewed 8 May 2018 via mobile

Stayed there 2 weeks ago in the penthouse ( Extreme WOW suite) and absolutely enjoyed myself. I had some friends over for a little party and they all loved it too. We ordered some food from in-room dining which was delicious. 🤤 Also visited the...More

1  Thank Mirina L
Response from WLondonLS1, Lead Insider at W London Leicester SquareResponded 13 May 2018

Hi Mirina L, Thank you so much for taking the time to share your feedback about your recent stay with us here at W London - Leicester Square. We are thrilled to read how you enjoyed your stay in our Extreme WOW suite and I...More

Reviewed 6 May 2018

Stayed here for a conference with my dad. He loved the location since it's basically next to the Chinatown. The front desk staff was okay but I didn't get upgraded as a platinum elite member. We checked in at 7pm and I switched my room...More

Thank vetrita1984
Response from WLondonLS1, W Insider at W London Leicester SquareResponded 8 May 2018

Hello vetrita1984, Thank you very much for your comments, and I am glad to hear that, despite not being able to meet your expectations regarding the room allocation, you and your father had an overall pleasant stay, and that being right in the heart of...More

Reviewed 4 May 2018 via mobile

My bank card was rendered useless by a member of the bar staff, to add insult to injury, I was blamed for it. I opened a tab to have a few drinks with my friend and as I gave the bar staff my card to...More

Thank Charles O
Response from WLondonLS1, Manager at W London Leicester SquareResponded 6 May 2018

Good afternoon Charles, First off let me introduce myself, my name is Benjamin Cowtan and I'm the B&F Director here at the hotel. Thanks for providing us with your feedback, and I'm sorry your recent visit with us left you with a sour taste, the...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Restaurant
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Restaurant
Details
Price range
US$330 - US$736 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Spa Hotel in London
#311 Luxury Hotel in London
#313 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$330 - US$736 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#73 Spa Hotel in London
#311 Luxury Hotel in London
#313 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (836)
Room & Suite (496)
Dining (108)
Nearby
Soho
The go-to district for a good time in London, Soho
hosts a wealth of world-class theatres and a
compelling lineup of cafes, restaurants, pubs, bars,
and clubs. At Soho's core is London's original Red
Light District and the epicenter of the LGBT scene –
and thus the city's hottest nightlife. For shopping
enthusiasts, Soho is not only the home of London's
greatest concentration of boutique shops, but also the
...More
Questions & Answers
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Rugbyladx
16 May 2018|
AnswerShow all 7 answers
Response from Paul_williams46 | Reviewed this property |
Just round the corner
0
Votes
1971tina
12 May 2018|
AnswerShow all 2 answers
Response from WLondonLS1 | Property representative |
Hello 1971tina, Thank you for reaching and what a fantastic treat for your daughter to celebrate her 18th birthday in style! Our AWAY spa has plenty of treatments (massage, manicure, pedicure, facial, celebrity therapists... More
0
Votes
Michael-MtlCdn
12 February 2018|
AnswerShow all 3 answers
Response from WLondonLS1 | Property representative |
Hello Michael-MtlCdn, Our steam room and sauna facilities at AWAY Spa are complimentary of use for any registered guest, so you can pamper yourself anytime that our spa is open (even if you didn't book any treatment... More
3
Votes
Room Tips
"Ask for the quiet side of the hotel."
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"May heat noise if you stay at the second floor close to the lounge or wired room"
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"Away from DJ set below"
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"Ask to see your room first."
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