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H10 London Waterloo

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#216 of 1,088 Hotels in London
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H10 London Waterloo
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3,068 Reviews from our TripAdvisor Community

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Showing 1,902: English reviews
on my feet
Reviewed 1 week ago

stayed here on my first visit ever to london--solid stay. positives: amenities are nice, room is clean and well-maintained (for the most part). bed is comfortable, and lots of pillows if you need them for sleeping. location is minutes to waterloo station, the old vic, and the imperial war museum. close to multiple bus lines at st. george's circle. negatives:...

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Helpful?
Thank world_weary069
H10HLW, Night Auditor at H10 London Waterloo, responded to this review

Dear Worl_weary069, Thank u for sharing on Tripadvisor you last experience with us. We are pleased to know that you found our rooms comfortable and nice. We are also happy to hear that our location next to the main tourist attractions, local restaurants and train stations has been so convenient. Please accept my apologies for the incident with the refill...

Cambridge, United Kingdom
Reviewed 1 week ago

We didn't stay at the hotel but had the fab opportunity to enjoy the tapas at the restaurant. The dishes were seemingly as authentic as could be in London as well as very plentiful which was a surprise. Very attentive and friendly people who made an extra special effort. Thank you!

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Thank bethj584
H10HLW, Night Auditor at H10 London Waterloo, responded to this review

Dear bethj584, Thank you for such a wonderful review of our 302 restaurant. We are pleased to know you have enjoyed the time with us and that either the tapas and the service provided have reach your expectations. Your warm comments will only serve as a wonderful encouragement for the entire team to continue striving for service excellence. Thank you...

Bedford, United Kingdom
Reviewed 2 weeks ago via mobile

I stayed here for 2 nights and impressed with the location, less than 10mins to Waterloo station and southwark station, 15mins to south bank and blackfriars and lots of shops, restaurants, bars on the door stop. Great value for money, the room is small but as expected when in a capital city (unless you want to pay a lot more)...

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Thank Petal82
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you so much Petal82, I am really happy you liked the location and the small touch to make special. Hopefully next time you can try the Breakfast or our Sky Bar for a Cocktail after work. Kind Regards, Jorge Cid.

Hamburg, Germany
Reviewed 2 weeks ago via mobile

I've been to the H10 twice now. Rooms were always clean, although fairly small. The door to the bathroom is slightly see through and could, in our case, not be closed properly which made going to the bathroom slightly awkward. They were also out of twin rooms and gave us a double bed instead with only one duvet. If we...

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Thank SlytherclawPsy
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you SlytherclawPsy, I am glad you like the location and the breakfast. Definitely Waterloo Station is great with many services inside. I am sorry if you didn't get the bed you wanted but I am glad you had a great experience overall. We are looking forward for your next visit, Kind Regards, Jorge Cid.

Salisbury, United Kingdom
Reviewed 2 weeks ago via mobile

I was staying in London with work. I ended up at H10 even though it was quite a trek from where my meeting were. However, what a find. The staff were extremely friendly and attentive. The drink at reception while I was checking in was a lovely touch. I was also given a voucher for a free drink in the...

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1Thank Sian H
H10HLW, Reception Team at H10 London Waterloo, responded to this review

Dear Sian H Thank you for your complimenting review of H10 London Waterloo. It gives us great pleasure to learn that you had a great experience and particularly that you enjoyed the spacious and comfortable room, as well as the service delivered by our attentive reception team. Your encouraging feedback will certainly serve as a wonderful motivator for the entire...

Reviewed 2 weeks ago via mobile

Stayed at the hotel for one night, at arrival I was given sparkling wine and was greeted by very friendly and professional staff member to check in. You are able to use a credit or debit card for the room holding fee which is great. The lobby to the hotel is clean and well designed, great for relaxing to use...

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Helpful?
Thank Simon H
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you Simon H for your review, There are complementary welcome drinks for all our guest at the check in time. I am glad you like this touch. Regarding the room we have passed this information to the relevant department to keep improving on all aspects. Kind Regards, Jorge Cid.

Wirral, United Kingdom
Reviewed 2 weeks ago

great hotel with very friendly and helpful staff, stayed for two nights from 30.3.17. hotel was immaculate modern and well maintained, room was great on the 7th floor with great views over the town. this hotel is well worth a stay and we will book here again next time we visit the city.

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Helpful?
Thank John T
H10HLW, Night Auditor at H10 London Waterloo, responded to this review

Dear John T, Thank you for taking the time to write such a positive review. We are pleased to hear that you felt well taken care of at every point of your stay. It is our aim to exceed guest's expectations and we feel proud to read your comments. We will be waiting here in London until you come again!...

Loughborough
Reviewed 2 weeks ago via mobile

To be honest that is the best can be said for it, clean and convenient. If all you want is a bed for the night then it is good value (although the mattress was a bit soft). It is a very boutique style of hotel and as such lacks any atmosphere, certainly not the type of place that makes memories....

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Helpful?
Thank LoughboroughGeeBee
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you LoughboroughGeeBee, We have been rewarded with one the best breakfast in hotels by Trivago.com, which is always nice and I am glad you could enjoyed it. Kind Regards, Jorge Cid.

Reviewed 2 weeks ago via mobile

First visit to London and to the hotel... I have to say that the hotel is nicely placed in London, very close to metro station (5 minutes walk) and also in walking distance from Big Ben, Westminster, House of parliament, London Eye (have to say that ww love walking). We enjoyed our stay there. The room was very clean, breakfast...

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Thank Konstantinos P
H10HLW, Night auditor at H10 London Waterloo, responded to this review

Dear Konstantinos P, Thank you for your wonderful review. We constantly strive to achieve exactly what the title of your review confirmed and to keep the momentum rolling for every stay thereafter. We are thrilled to hear that you found location to be so delightful and we thank you for your kind words. Furthermore it is very rewarding to read...

Reviewed 2 weeks ago via mobile

This hotel offers a lot of value for your money. The bus stop is steps away, so is the Waterloo station, and you can walk to the London Eye/Southbank center where there are tons of bars and restaurants to choose from. One disappointment was the bar, which looked much nicer in pictures. The drinks were pricey and noooot great. Don't...

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Helpful?
Thank John C
H10HLW, Front Office Manager at H10 London Waterloo, responded to this review

Thank you John C, Nice review of the hotel and area. We are currently changing some cocktails at the bar and we are trying our best listening to the suggestions. I am glad you like the breakfast and definitely South Bank area is quite booming with pubs and restaurants. Looking forward for your next visit, Kind Regards, Jorge Cid.

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Three O Two at H10 London Waterloo
Three O Two at H10 London Waterloo
Cuisines: Mediterranean, European, Spanish
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The 4 star H10 London Waterloo Hotel, part of the Spanish H10 group, comprises 177 fine and contemporary rooms, exceptional customer service and unique dining experiences. With elegant Westminster to the right and The London Eye to the left, H10 London Waterloo Hotel is perfectly positioned within walking distance of London's finest attractions, theatre-land and shopping destinations. Boasting exquisite views of The Shard, the hotel offers a world renowned breakfast buffet, DeSPAcio spa facilities and individually designed event spaces. Guests can expect to enjoy outstanding hospitality, unforgettable experiences in the award winning 302 Restaurant and delicious cocktails in The Waterloo Sky bar, complimented by impressive views of London's City centre. ... more   less 

Additional Information about H10 London Waterloo

Address: 284 to 302 Waterloo Road, London SE1 8RQ, England
Region: United Kingdom > England > London > London Bridge
Price Range: $236 - $471 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 London Waterloo 4*
Number of rooms: 177
Reservation Options:
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Also Known As:
h10 London Waterloo Hotel London
Hotel Style:
#49 Spa Hotel in London
#81 Business Hotel in London
#107 Romantic Hotel in London
#118 Family Hotel in London
#164 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from H10 London Waterloo staff and other travellers.
58 questions
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Staten Island, New York
Rawtenstall, England, United Kingdom
6 months ago

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Questions? Get answers from H10 London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great tapas in restaurant”
bethj584, 10 Apr 2017 | Read review
“we had a roon on the 7th floor which gave us a good view over the town.”
johntE8574XI, 5 Apr 2017 | Read review
“book a room on a higher floor”
Smets13, 22 Mar 2017 | Read review
“Stay elsewhere.”
sharonw287, 19 Mar 2017 | Read review
“Top floor (12) offered superb city views.”
JandCScotland, 17 Mar 2017 | Read review
5 of 5