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#173 of 1,148 hotels in London
Location
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
L'apart'hotel Citadines Islington London se situe sur l'Upper Street, à quelques pas des stations de métro Angel et Highbury and Islington. A pied, vous pourrez rejoindre le théâtre Sadler's Wells et le Business Design Center en 15 minutes. Les studios et appartements climatisés disposent d'un accès gratuit au wifi haut débit, d'une TV à écran plat avec Chromecast, d'un coffre-fort, d'une machine à café et bouilloire. Tous sont dotés d'une cuisine séparée avec micro-ondes et réfrigérateur. La résidence vous propose des boissons chaudes offertes dans le lobby, un espace petit-déjeuner, et un business corner. Une réception 24h/24 est à votre disposition. Services à la carte : laverie automatique, blanchisserie, repassage et nettoyage à sec, baby-sitting.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Languages Spoken
English
Location
3 Shelly Place, Islington Square Islington Square, London N1 1WF England
Citadines Islington London
116 reviews
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We are currently having work done at our flat in islington so needed somewhere for a slightly longer stay. We chose the deluxe appartment with the maximum amount of space - very sufficient for our needs. 2x TVs incl chromecast, one in the bedroom one in the living area, washer/dryer and full functioning kitchen. We have already spent 3 nights at Citadines and find it very comfortable, in a fantastic location, right next to our gym and lovely shops. Set back from upper street, makes it the perfect location for all the buzzing activity without any of the noise.
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Date of stay: August 2020
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikolay Rekov, General Manager at Citadines Islington London
Responded 3 Sept 2020
Dear Emily, I would like to thank you for taking the time to review your stay with us. I am very pleased to hear that your current stay with us is pleasant and you are enjoying our brand new property. I’m sure our entire hotel staff is enjoying having you and catering to your needs as much as you are enjoying your stay. Kind Regards, Nikolay Rekov
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Me, my wife and our dog stayed in this property for 11 weeks from Sep to Dec 2020 as our flat purchase had been severely delayed due to COVID-19 and we had given up our old rental flat.
The hotel is situated in the heart of Angel/Upper street, yet tucked away in the newly re-opened Islington Square which gives you the peace and quiet. The management and staff are extremely friendly, yet professional and competent. They have accommodated for a long list of our needs/requests from extra chairs, utensils, towels, various business/ stationary asks such as printing and scanning, to personal stuff and toiletries. All in all, they have been highly responsive and have made our stay seamless to focus on closing our flat purchase instead.
They have been extremely nice to our dog which is always a heart-warming sign.
The rooms are spacious, squeaky clean, with equipment as if brand new and especially loved the high ceilings.
Lastly, the lobby area is equipped with a very good automatic late making machine and a sparkling water tap which we loved.
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Date of stay: November 2020
Rooms
Cleanliness
Service
Room Tip:We were initially worried about crammed space but our studio was indeed very spacious and we had...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikolay Rekov, General Manager at Citadines Islington London
Responded 6 Dec 2020
Dear Mati, I would like to thank you for taking the time to share your wonderful review and your feedback related to your stay with us. Our priority is our guests and we are really happy to hear that we met your expectations and made your stay as comfortable as possible! Kind words like yours make our job a pleasure and motivate our team to continuously strive for excellent service. I and the team are wishing you and your family happy holidays and we are looking forward to welcoming you again in the nearest future. Kind Regards, Nikolay Rekov
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Booked through Booking.com a deluxe studio for 2 people for a welcomed break in Islington for 3 nights on July 8th 2021
Although we were an hour early for check in the friendly welcoming staff at reception allowed us to check in early as our studio was ready
We were in room 434 on the top floor over looking the square - the studio was extremely spacious and most importantly immaculately clean. The kitchen has everything you would need and more, should you wish to make a small breakfast or a few coffees. I was very impressed. The TV is fantastic with the benefit of chromecast should you wish to connect your devices.
Bathroom was large and again very clean. Air con worked well so that’s an added bonus should London be warm.
Every member of staff greeted us when we arrived or left the property. I cannot find a fault with these apartments. They are in an excellent location too just off the high street with all its bars / restaurants.
Would definitely return !
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Date of stay: June 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikolay Rekov, General Manager at Citadines Islington London
Responded 22 Jul 2021
Dear guest, Thank you for taking the time to share your feedback related to your stay with Citadines Islington London. I am pleased to hear that you enjoyed your stay and our services. Positive feedback like yours motivates my team to provide continuously the best service possible and to strive for excellence. We are looking forward to welcoming you again soon and wishing you all the best. Kind Regards, Nikolay Rekov
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Incredibly quiet location, tasteful large rooms with high ceilings, well equiped kitchenette. Perfect for a few days in the bustling city ! Cannot comment on the breakfast as we made good use of the kitchenette facilities. Be aware that the rooms are made up only every 5 days, rubbish is collected daily though if put outside.
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Date of stay: September 2022
Rooms
Service
Sleep Quality
Room Tip:Rooms looking on the courtyard are the quietest
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 19 Oct 2022
Dear Riehen, Thank you for your recent stay at Citadines Islington, London and for taking the time to review your experience. It's very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! Thank you for your great feedback, I am happy that you made good use of the facilities within the apartment, and hope you do try our breakfast the next time you stay with us. We look forward to welcoming you back soon to Citadines. With Kind Regards, Shahin Karaash Residence Manager
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Stayed at this hotel for about 10 days on a non-cancelable rate. Cost was fair & reasonable in comparison to other hotels. The room was good because it had a separate bedroom kitchen, lounge and bathroom with a small entrance foyer. The rooms could all be closed off with doors from the other rooms except the kitchen which was combined with the lounge. The hotel can be a little hard to find for taxis and delivery as it is located in a side street but the location is actually very convenient as it has access through several arcades to a main road that has lots of bus stops and there are 2 tube stations that are within a 10 minute walk in different directions giving more options for direct services. The hotel has a welcoming lobby and lounge chairs and tables for people to sit and work or chat at. There is a coffee machine in the lobby and you can help yourself to tea, coffee and hot chocolate 24/7. My apartment also included a washing machine/dryer which was very convenient. Staff at the hotel were great and thank you to Chris who assisted us greatly when we wanted to break up our booking for a side trip to Paris. Thank you Chris for your friendly and helpful service. I was very happy with our room as I know many hotel rooms in London are quite small whereas we had plenty of room. Location and transport was very good and was only one tube stop away from Kings Cross/St Pancras Stations. I would definitely stay here again and recommend the one bedroom apartment if it is within your budget. Points can also be earned for stays through the Ascott ASR program. There are many, many restaurants in the arcades and area, also supermarkets .
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Date of stay: March 2023Trip type: Travelled with family
Room Tip:If your budget allows, book the one bedroom apartment.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 17 Apr 2023
Dear Susanne, Thank you for your amazing and detailed review of your stay with us at Citadines Islington, London. We are so happy that you enjoyed your One Bedroom Apartment, all the great facilities in our apartments and most importantly your time with us, a home-away-from-home! We are so pleased to read that Chris went above and beyond to delivery this amazing service and he was able to assist you with your reservation. I also hope that you enjoyed your trip to Paris. We look forward to your next trip and welcoming you back to Citadines Islington. With Kind Regards Shahin Karaash Residence Manager
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Check-in: Uncomplicated, and pleasant, with Peter explaining facilities available. Room: Wow. Large, spacious (by London standards), clean, and clean modern decor. Small functional kitchenette with microwave, hob, fridge and dishwasher. Nespresso machine, tea, cookies, UHT milk provided. Bathroom equally spacious, with adjustable height shower (no rainfall shower, if that matters to you). Small settee at the end of the bed to stretch out and relax. Chromecast TV allows you to project your device to the TV, if necessary. Comfortable bed, with reading lights and USB charging sockets next to the bedside. Small table with chairs, for a quick bite to eat, but perhaps not so good for laptop/work related activities. Room relatively quiet, very little noise intrusion from outside, occasional noise from corridor, but all in all, pretty quiet. Facilities: Breakfast (7-11 am weekdays) served at lobby lounge. Continental and simple; best to inspect prior to purchase to decide value for money. Lounge was clean and open to guests, with 24/7 coffee/tea available. Staff: Friendly throughout. Room wasn't serviced for 2 night stay, but that was OK with me. Location: A little bit of a walk from Underground or Overground station (15 mins brisk walk), but buses available. Lots to eat in the vicinity, looks like quite a thriving and mid-scale neighborhood. 10 mins brisk walk to the British Design Centre. (Minor) Grouses: No shower gel provided (but shampoo, tiny bar of soap and body lotion). More eco approach would be to provide dispensers for the above, rather than single use plastics. Detergent and sponge provided for kitchenette, but no dishcloth or disposable wipe (paper towels provided, though!) Summary: Modern, spacious, comfortable. Would stay again, in a shot!
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 30 Sept 2022
Thank you so much for taking the time to review your stay with us at Citadines Islington, London. We are so happy that you enjoyed your stay so much and for the amazing 5-Star Review. Thank you for your comments on Peter and highlighting him, we are proud of our overall staff and service and will be sure to pass on the amazing feedback. It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you once again for the amazing feedback and we look forward to welcoming you back at any one of our serviced residences. With Kind Regards, Shahin Karaash Residence Manager
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We enjoyed our stay at Citadines Islington. It was clean, beds were very comfortable, two teens slept on sofa bed and were happy to see it's 2 single beds that fold out so they didn't have to technically share the bed. We also got an extra bed that was placed next to the sofa. There was a washer/dryer combo unit in the apartment and though it was nice to have, it took 2 hr 30 min for ONE small cycle and the dryer didn't get clothes dry, still damp. But it was free so, can't really complain too much. I liked having coffee in the morning with the machine downstairs and the kids enjoyed hot chocolate from the machine, as well. Towels could be changed by just dropping the old towels at your door and would have to pick up a new towel at the front desk. We were there 6 days and no cleaning at all which was stated , would clean after the 6th day, if you stay longer. Though when I first checked in the receptionist told me I would have a room clean on day 4 which never happened. Later confirmed with another receptionist that they don't clean till after day 6 but we left so never had that room clean.
The only negative was there was a sewer like smell coming from the bathroom which was unpleasant when we would come back at the end of a day. I bought Febreeze and a bleach bathroom spray at the local grocery store, and used it daily to hopefully cut down on the rancid smell which helped slightly.
The location is wonderful. So many places to eat and shop nearby and very close to the tube. I used apple maps and it made it look like the walk was 15 minutes but I think really it was 5 or so to the tube and there was much to see on the walk so made time pass by quickly. It was close to Kings cross so if you had to taxi/uber with your bags, it wasn't too expensive (15 or less pounds) which we did to catch the Eurostar to Paris at the end of our 6 days in London.
Overall a good stay for this family of 5.
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Date of stay: July 2022
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 18 Jul 2022
Dear SeaMama21, Thank you so much for your stay at Citadines Islington, London. Thank you for taking the time to share your feedback and stay with us. It is very encouraging for us to know that you had several delightful moments during your stay and, most importantly, that you felt at home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We are so happy that you enjoyed the apartment for yourself and two teens who slept comfortably. For the washer/dryer in the room, we will take a look at this to resolve, though for future, we would be happy to provide the dryers on the 1st floor. I do apologise for the miscommunication with the cleaning, it is indeed after the 6th day that we do service the apartments. We do provide additional cleaning of the apartments at an additional charge if our guests do wish to have this service, though we do provide additional towels and amenities if requested through our 24 hour reception team. I do apologise for the smell in the bathroom, we have looked into this as well. Thank you so much for the feedback and comments provided, we look forward to welcoming you and your family back to Citadines Islington, or to any of our serviced residences. With Kind Regards, Shahin Karaash Residence Manager
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The apartment is in a fantastic location within a short walk to Angel and Highbury & Islington Station. Plenty of bars, restaurants nearby. Really well set up to help with social distancing, one way system, hand sanitisers etc. The apartment itself was spacious and the bed was very comfortable! I'd highly recommend staying here.
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Date of stay: August 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Nikolay Rekov, General Manager at Citadines Islington London
Responded 30 Aug 2020
Dear Mr. Moore, Thank you for taking the time to review your stay with us. I am very pleased to hear that your stay was pleasant and you enjoyed your stay at our brand new property. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We are looking forward to seeing you again soon. Kind Regards, Nikolay Rekov
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Needed a hotel for a trip to Almeida Theatre and so glad I went with my gut and chose this hotel. I normally tend to stay around Leicester Square/The Strand for my West End Shows but decided due to location and reviews this would be best. If arriving at Kings Cross just jump on any bus going to St Mary’s Church on Upper Street . Walk through a passage way and you come out by Odeon Luxe and Dine. Hotel is just up the stairs and to your left. Chris on reception was so helpful with local knowledge and when he said Almeida was 1 min walk round the corner he wasn’t wrong. I had a Deluxe Studio and it was brilliant, plenty of space, kitchen area had everything - toaster, kettle, microwave, hob, fridge and dishwasher. Lots of plates, utensils, pots etc. Very spacious bathroom with walk in shower. In vicinity lots of great restaurants/bars shops on Upper Street I didn’t leave the area that weekend. I’d definitely return as so central for anywhere in London. If I was moving to London and looking for somewhere to stay as a stop gap for buying/renting a flat this would be ideal as a Sainsbury’s on Upper Street for all food/essentials.
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Date of stay: May 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Samuel Ballard, General Manager at Citadines Islington London
Responded 6 May 2022
Dear DivitGirl, Thank you for taking the time to review Citadines Islington and share your recent stay experience with us. I'm pleased to read you had an enjoyable stay and found our hotel to be the most suitable location for your trip to Almeida Theatre. We're extremely lucky to be situated right next door in our gated estate while also being surrounded by a wide selection of restaurants, bars and public transport. Chris is an absolute superstar on the front desk; He recently received a promotion for his great work. I'll be sure to pass on your feedback to further inspire him for future guests. Thank you for making note of our in room mod-cons. We've recently added additional cutlery and crockery to all rooms to align with our green initiatives by reducing water usage via the dishwashers. The team and i look forward to welcoming you back again in the near future as we loved having you stay with us. Kind Regards, Samuel Ballard Residence Manager Citadines Islington #discoverasr - Save More When You Book Direct With Us - enquiry@the-ascott.com
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My husband and I were very happy with our 5 night stay at Citadines Islington. Our room was spotlessly clean, quiet, and very well appointed in terms of layout, the comfort and quality of the bedding, and furnishings for the kitchenette. The facility itself was very well appointed from the spacious lounge area with complimentary coffee, tea, hot chocolate, and a small bar to the well equipped exercise room and convenient laundry room. The location is superb, hidden in a quiet square yet just steps from all that the Islington neighborhood has to offer from restaurants to shopping to easy public transit connections. The hotel staff was uniformly friendly, welcoming, and helpful in response to our requests for suggestions about the neighborhood.
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Date of stay: May 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Lots of great nearby restaurants to enjoy takeout
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Shahin Karaash, General Manager at Citadines Islington London
Responded 19 Jun 2023
Dear Carol, Thank you so much for taking the time to review your stay with us at Citadines Islington, London. We are so happy to read that you enjoyed both of you enjoyed your apartment and the facilities within our apartments. We are happy that you enjoyed the gym facilities as well as making use of our complimentary tea/coffee and hot chocolate available 24/7 in The Pantry. We are very fortunate in our location, in the heart of Islington on a quiet estate, surrounded by many restaurants, bars and public transport. Thank you as well on your wonderful comments on our staff and service, which we are truly proud of. We look forward to welcoming you back soon. With Kind Regards, Shahin Karaash Residence Manager
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Dear Elaine,
Our hotel doesn't provide room service as we are an apart hotel and we don't have a restaurant in place.
However, any food deliveries are welcome as we have many guests staying with us who order food occasionally.
Kind Regards,
Nikolay Rekov
There are more places to choose from in the London area.
PRICE RANGE
S$303 - S$398 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonIslington
NUMBER OF ROOMS
108
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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