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27/11/2017 28/11/2017
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    Best Western Seraphine Kensington Olympia Hotel

    225 Kensington High Street, London W8 6SA, England
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    27/11/2017 28/11/2017
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    Savings alert: 15% below average rate

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    US$125
    US$92
    SAVE US$33
    US$118
    US$118
    Traveller (108)
    Room & Suite (143)
    Dining (24)
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    Overview
    • Excellent22%
    • Very good42%
    • Average22%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Dry Cleaning
    Housekeeping
    Free Parking
    4.0 Star Hotel
    All hotel details
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    Rooms
    27 Nov28 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (447)
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    1 - 5 of 312 reviews

    Reviewed 2 weeks ago via mobile

    Hotel easy to find, five minute walk from the tube station. Staff friendly and very welcoming. Rooms bit very big but clean and has everything i you need, bathroom nice with a powerful shower. Breakfast good and plenty of variety, although the space is small...More

    Thank Tracy S
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 1 week ago

    Dear Guest Thank you for your wonderful review of our hotel and we do look forward to welcoming you back soon. Regards Ronnie Cherian

    Reviewed 12 October 2017 via mobile

    Is just me or is it VERY WORRYING that on arrival at this hotel they will not let you check in without taking a copy of your photo ID?? They now have my photo, address and date of birth!! I had to give a credit...More

    Thank Lee T
    Response from Showst3r, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 13 October 2017

    Dear Guest Thank you for your feedback and do apologise if we did not meet your expectations. As a London hotel and just as an additional layer of security we take details of all guest staying including their id in case there any incidents relating...More

    Reviewed 5 October 2017

    A great place to stay on Kensington High Street - location, location, location. Yes the room was small but it was clean and had all you needed. The breakfast was all you needed to start the day, bathroom had a good shower. The staff were...More

    Thank RossSL
    Response from Ronnie C, General Manager at Best Western Seraphine Kensington Olympia HotelResponded 4 weeks ago

    Dear Guest Thank you for your honest feedback and I was very pleased to note that not only did you enjoy your stay but that you would once again choose us on your next visit. Warm regards Ronnie Cherian

    Reviewed 27 September 2017

    Stayed here recently and was really disappointed. We were in room at the front. There was an extra window on the inside (presumably trying to be double glazing) but definitely not keeping the traffic noise out either during the day or at night. The aircon...More

    Thank lillibot
    Response from Ronnie C, Manager at Best Western Seraphine Kensington Olympia HotelResponded 28 September 2017

    Dear Guest, Thanks for sending us your review, we are sorry to learn that our hotel didn't meet your expectations, We request all our guest to bring all concerns in our notice so we can rectify them as soon as possible. We wish if you...More

    Reviewed 26 September 2017

    Great location - walking distance to the Highstreet Kensington train station, Waitrose, Boots, Cafe Nero, Starbucks, Marks and Spencers, H&M, TK max, Uniqlo, etc. Rooms are small but clean and comfortable. However, Room 110 needs aircon cleaning as you can see the dust through the...More

    Thank kissetdg2016
    Response from Ronnie C, Manager at Best Western Seraphine Kensington Olympia HotelResponded 28 September 2017

    Dear Guest, Thank you for your feedback and I am really pleased that you enjoyed your stay with us. The team and I look forward to welcoming you back. Regards Ronnie Cherian

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    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • US$107 - US$230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 40
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, Orbitz, Booking.com, Hotels.com, Agoda, Hotwire, Cancelon, TripOnline SA, HotelQuickly, Evoline ltd and Cheap Tickets so you can book your Best Western Seraphine Kensington Olympia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Kensington and Hyde Park
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    Traveller (108)
    Room & Suite (143)
    Dining (24)
    Hotel & Grounds (95)
    Bathroom (16)
    Nearby
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    Holiday Inn London - Kensington High Street
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    The Park City Grand Plaza Kensington Hotel
    1,461 reviews
    .71 km away
     
    Nearby Restaurants
    Kitchen W8
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    .06 km away
    Balans Soho Society - Kensington
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    Pizzicotto
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    Sticky Fingers
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    Nearby Attractions
    Leighton House Museum and Art Gallery
    568 reviews
    .40 km away
    The Roof Gardens
    416 reviews
    .43 km away
    Kensington High Street
    190 reviews
    .37 km away
    The Design Museum
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    Ask a question
    Questions & Answers
    Tara P
    2 June 2017|
    AnswerShow all 5 answers
    Response from Ronnie C | Property representative |
    Yes of course and we look forward to welcome you . regards ronnie
    0
    Votes
    des h
    18 May 2017|
    Answer
    Response from nsalinas2017 | Reviewed this property |
    You walk next door and eat there. Who said anything about a kitchen or bar? It was what I thought about this hotel. Good place and food for the night.
    0
    Votes
    kerry452
    15 March 2017|
    AnswerShow all 4 answers
    Response from Ronnie C | Property representative |
    Dear Guest Thank you for your enquiry and the earliest check in will be 2 pm but in case we do have the availability we will be happy to check you earlier. Regards Ronnie
    0
    Votes
    Room Tips
    "The tip is don't use this 'hotel', its too dear for what it offers."
    Read review
    "Request for rooms near the front desk for stronger wifi."
    Read review
    "Ask for one over looking the side street"
    Read review
    "Book a different hotel."
    Read review
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