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The Stafford London

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#22 of 1,089 Hotels in London
Certificate of Excellence
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The Stafford London
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1,079 Reviews from our TripAdvisor Community

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Showing 993: English reviews
Carlisle, Pennsylvania
Reviewed 12 December 2015

Always a pleasure to stay here. Great location and service. The new management has eliminated the nightly shoe shines, rubber ducks in the bath and the custom Floris lime shampoo (it's just regular Floris now) but these are quibbles. Always feel special coming to St. James and this fine property.

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Helpful?
2Thank Douglas G
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Douglas G Thank you for your review and invaluable feedback. We still offer shoe shines and the rubber ducks will be returning soon and we will arrange for one to be floating in your bath on your return home. With kind regards Stuart

Reviewed 11 December 2015 via mobile

Love this place. It's been a while since our last visit but we have been enjoying every bit of our 5 night stay. Form the concierge team, front house staff, housekeeping and restaurant we've been looked after and feel as though all our needs and expectations have been met. A winning team here and it shows. The location near Green...

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2Thank Christine Marie B
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Christine, Thank you for your review. I am delighted our "winning" team ensured you had a wonderful stay. We all look forward to welcoming you "Home". Kind regards, Stuart Procter, General Manager

Chicago, United States
Reviewed 10 December 2015

A classic hotel in need of a refresh. Excellent service and terrific location! The bed and pillows were extremely comfortable! However, the overall physical condition is disappointing. My room in Main House was small and in need of an update. Corridors were dark and gloomy and also in need of an update. The Mews felt like an alley, not pleasant...

Review collected in partnership with this hotel
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2Thank Larry A
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Larry, Thank you for your feedback. I am pleased to inform you we working on the easy fix as you say. I personally look forward to you returning "Home" soon seeing the updates. Kind regards, Stuart Procter, General Manager

Edinburgh, United Kingdom
Reviewed 10 December 2015

Lovely and quiet location. Close to the delights of the West End. Quintessentially British in every way. Superb service from staff and especially the concierge chaps. Ask them if you can see the underground cellar space which is used as a private dining area and which has an unexpected museum down there. Breakfast buffet has the usual items and hot...

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2Thank MyTreaclePudding
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear MyTreaclePudding, Your feedback is very much appreciated and I am delighted you had a great stay. The "Team" here work to make everything perfect so I am pleased we delivered. Kind regards, Stuart Procter, General Manager

San Francisco, United States
Reviewed 9 December 2015

A lovely quiet hotel yet in the centre of everything in London. A perfect gem and a staff that meets all your requirements. Cannot praise it highly enough. Christmas decorations were tasteful and appropriate. Service is most efficient, professional and friendly

Review collected in partnership with this hotel
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2Thank Elliot B
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Elliot, Thank you for your feedback. I am delighted you had a "Superb" experience. The Stafford always prides itself on our Christmas decorations, so I am delighted we lived up to it. Kind regards, Stuart Procter, General Manager

North Bennington, Vermont
Reviewed 9 December 2015

This was the second time my husband and I have stayed at the Stafford Hotel. It remains the high standard all other hotels should try to achieve. Bedding and room amenities are exceptional. The staff are helpful, warm and sincere. Our room was lovely. The dining room and American bar are not to be missed. Wonderful location close to a...

Review collected in partnership with this hotel
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Helpful?
2Thank Jennifer F
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Jennifer, Myself and the team were thrilled with your feedback. We always endeavor to deliver en "Exceptional" experience. I look forward to welcoming you "Home" very soon. Kind regards, Stuart Procter, General Manager

United Kingdom
Reviewed 9 December 2015

Second time I have stayed at The Stafford but was left a little disappointed with the room as it was small with an uncomfortable bed. The staff were excellent, as usual, and the location is great for central London.

Review collected in partnership with this hotel
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Helpful?
Thank David H
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear David, Thank you for your comments. Please don't hesitate to book directly through my office stuart.procter@thestaffordlondon.com to ensure your third stay I personally select the night room for you. Kind regards, Stuart Procter, General Manager

Manchester, United Kingdom
Reviewed 9 December 2015 via mobile

A beautiful evening at the wonderful Lyttleton restaurant. A fabulously elegant welcome into the relaxing and sedate restaurant. Our meal was beautiful in every sense and the atmosphere added to the experience. Particular mention for the hens eggs starter which was exceptional.

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2Thank Amanda W
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear AWard2014, Thank you for your kind feedback. I know the Kitchen and Restaurant team were delighted with your comments. Kind regards, Stuart Procter, General Manager

Hong Kong, China
Reviewed 4 December 2015

When we checked in the staff kindly show us the rooms in the 2 storey former mews, and then the rooms in main block. We chose the one in the main block because there were people sitting for afternoon tea outside the mews room door when we tour around. We preferred to have more privacy. The rooms are medium size...

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Helpful?
1Thank CY W
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear CY W, Thank you for your review. I am delighted you had a great stay with us. I look forward to welcoming you "Home" very soon. Kind regards, Stuart Procter, General Manager

Newcastle, United Kingdom
Reviewed 3 December 2015

My son and I just stayed here for the first time. The hotel is situated in a quietmews near to Green Park station and a short walk from Picadilly Circus. The street into St James Place is peppered with historical plaques and there are a number of smart cafes in the vicinity. Admitadely this is a five star hotel but...

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2Thank Karen R
StaffordLondonHotel, General Manager at The Stafford London, responded to this review

Dear Karen, Thank you for your kind review. I am personally delighted you had a wonderful stay. More pleasing is my "Team's" customer service where they event the extra mile. Your "Home" in London awaits your next visit. Kind regards, Stuart Procter, General Manager

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
The Game Bird
The Game Bird
Cuisines: British
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Stafford London is a leading five star hotel in London and defines all that is quintessentially British. Located in the historical neighbourhood of St James's, it is set in a discreet and prestigious location beside the Royal Green Park. Opened as a hotel in 1912 and rich in history since the 1700s, it offers luxurious rooms and dining with an award winning, personalised guest service. The famous American Bar with floor to ceiling memorabilia and 380-year-old wine cellars are a sight to behold. Make sure to ask for a tour of the cellars and the in-house museum; the wine cellars doubled as a bomb shelter during WWII. ... more   less 

Additional Information about The Stafford London

Address: 16-18 St. James's Place, London SW1A 1NJ, England
Region: United Kingdom > England > London > St. James's
Price Range: $493 - $1,201 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Stafford London 5*
Number of rooms: 105
Reservation Options:
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Hotel Style:
#14 Romantic Hotel in London
#22 Luxury Hotel in London
#25 Family Hotel in London
#52 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Stafford London staff and other travellers.
8 questions
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Questions? Get answers from The Stafford London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the main house but the mews are just being redone so stay tuned for that!”
 of 5 bubbles hrm4233, 8 Mar 2017 | Read review
“Fifth floor was very quiet for us.”
 of 5 bubbles HampshireMojo, 1 Mar 2017 | Read review
“We prefer the rooms that share the names of famous racehorses in the Courtyard”
 of 5 bubbles A3540WTrobertm, 20 Feb 2017 | Read review
“A standard queen room was quite small (cozy!) but still comfortable for 2.”
 of 5 bubbles wheresmax, 20 Feb 2017 | Read review
“Spend time chatting to the Concierge”
 of 5 bubbles willlynch19, 20 Feb 2017 | Read review
5 of 5