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The Ritz London

150 Piccadilly, London W1J 9BR England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Free cancellation until 05/01/22
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Traveller (4116)
Dining (812)
Room & Suite (631)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Ritz London
Updated 24/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.


#68 of 1,194 hotels in London
Travellers' Choice
Opened by renowned hotelier Cesar Ritz in 1906, The Ritz today still retains all the glamour and excitement synonymous with this world famous hotel. Perfectly located in a landmark position on Piccadilly in the heart of London's West End, the 136 room luxury hotel is ideally placed to suit both business and leisure visitors alike. Now totaling 111 bedrooms and 25 suites, the elegant rooms combine the original Louis XVI style interiors with modern day technology. Considered by many to be one of the most beautiful rooms in the world, The Michelin-starred Ritz Restaurant features a magnificent frescoed ceiling with west facing windows overlooking the Terrace, the Italian Garden and Green Park beyond. The restaurant is open for breakfast, lunch and dinner daily, with a Dinner Dance on Friday and Saturdays. The Palm Court restaurant offers, most famously, daily Afternoon Tea service which has been popular since the hotel first opened. The stylishly updated Rivoli Bar was designed by Tessa Kennedy and features Art Deco styled interiors. Open daily with a bar menu. Private dining facilities at William Kent House, the 18th century mansion house at The Ritz, include an exquisite selection of banquet rooms and suites. Possibly the most elegant and opulent private rooms in London, William Kent House offers the perfect venue for private receptions, weddings, boardroom meetings, lunches, dinners and gala events. The Ritz London is a Grade II star listed building and in 2002 became the first hotel to receive the Royal Warrant from his Royal Highness The Prince of Wales for banqueting and catering services.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Conference facilities
Banquet room
Breakfast available
Breakfast buffet
Breakfast in the room
Outdoor dining area
Meeting rooms
Couples massage
Facial treatments
Full body massage
24-hour security
Baggage storage
Currency exchange
Non-smoking hotel
Butler service
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Additional bathroom
Cable / satellite TV
Bath / shower
Interconnected rooms available
Private balcony
Room service
Wardrobe / wardrobe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Chinese and 2 more
5031Reviews106Q+A100Room tips
Traveller rating
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Popular mentions
Samia F wrote a review 27 Nov
Kingston upon Thames, United Kingdom20 contributions9 helpful votes
The Ritz is a beautiful hotel with exceptionally high standard of service. As a family we have not just been staying at the hotel over the years but also visiting the hotel for afternoon tea, cocktails etc. This has been like our favourite haunt for eight years. The main attraction for us has been the excellent service the hotel provides. Most recently we were disappointed with the service we received from the receptionists at the hotel. I personally feel the standard of service from them was not as good as in previous years. Apart from one who was friendly and welcoming another woman was abrupt, bordering on rude and very unprofessional. A male receptionist rudely kept staring at my relative without a smile just continuously staring and this made my relative stare back at him thinking he wants to say something but this was not the case. I am sure anyone would find this behaviour unprofessional and unsettling. I have never ever been so disappointed with the service we received from the reception staff recently. In previous years they have always been very polite, helpful, well mannered and discreet when helping and guiding customers. Something you would expect from a high end establishment such as The Ritz. I sincerely hope the hotel does not continue to bring the standard down by not training their reception staff to behave professionally and in a manner expected from a top end establishment such as The Ritz. I just wish this recent experience had not happened as it has tarnished the otherwise amazing time we had at the hotel and unfortunately somehow the negative points always take over and stand out from the good time as it is upsetting and at times hurtful. I have given it four stars because the majority of our stay was lovely unfortunately it got ruined on the last day with the unprofessional behaviour of some of the staff at reception.
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Date of stay: November 2021Trip type: Travelled with family
emmaf0508 wrote a review 26 Nov
Essex, United Kingdom8 contributions1 helpful vote
Visited on Wednesday 24th November for Christmas afternoon tea, our second time after first visiting in December 2019. It’s such a special treat for us and we had such a wonderful time again. All of the staff were amazing from the doormen, to the cloakroom staff to the waiters, everyone treated us amazingly. The food was delicious and you get so much! A gorgeous glass of champagne and just such a wonderful atmosphere and experience. 10/10 and will be booking as soon as we can for Christmas 2022z
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Date of stay: November 2021Trip type: Travelled with family
Jill B wrote a review 23 Nov
Basingstoke, United Kingdom359 contributions178 helpful votes
We booked for Christmas afternoon tea and it was magical, from the time you are greeted at the door with a lovely welcome to the waiters you are treated like someone special. The afternoon tea was lovely plenty of sandwiches that just kept coming as soon as your plate was empty the waiter added more they were delicious and very fresh, the scones were amazing and so were the mince pies and the cakes all hand made, with the Christmas afternoon tea you had champagne, the pianist played carols and there were Carol singers as well. The foyer was decorated beautifully it was amazing all the way through.
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Date of stay: November 2021Trip type: Travelled as a couple
Room Tip: Book early
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KentKritic wrote a review 22 Nov
Sevenoaks, United Kingdom247 contributions143 helpful votes
We stayed for the great Christmas makeover where you go to bed with the hotel pretty bare of decorations, and wake up the next morning with the huge tree in place and the whole hotel swathed in red and gold . It was magical and highly recommended . Plus the staff are kind and helpful , especially in the Rivolli bar. lovely club sandwich big enough to share. We had a super breakfast one morning in the Ritz main dining room where for about £50 you get a full breakfast plus buffet and coffee in one of the most beautiful rooms in London ! Don't wear trainers (even designer trainers) and book well in advance for tea . Very busy hotel, very full bars even at 4pm the bar was full . ;
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Date of stay: November 2021
Room Tip: 6th floor suites are great and very quiet
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Les B wrote a review 21 Nov
Haversham, United Kingdom3 contributions1 helpful vote
We had our afternoon tea voucher extended twice because of the Covid Pandemic. However the time had expired, due to the fact that we are the vulnerable group, we felt unable to use public transport. We contacted the Ritz Hotel to request a further extension. This was refused, we were very disappointed as this was a gift from our daughter.
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Date of stay: November 2021
US$634 - US$935 (Based on Average Rates for a Standard Room)
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United KingdomEnglandLondonSt. James's
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Frequently Asked Questions about The Ritz London
Which popular attractions are close to The Ritz London?
Nearby attractions include London Party Pub Crawl (0.3 km), Undiscovered London (0.1 km), and May Fair Bar (0.2 km).
What are some of the property amenities at The Ritz London?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at The Ritz London?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Ritz London?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Ritz London?
Yes, parking is available to guests.
What are some restaurants close to The Ritz London?
Conveniently located restaurants include Iran Restaurant, Ormer Mayfair, and May Fair Kitchen.
Are there opportunities to exercise at The Ritz London?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Ritz London?
Yes, dry cleaning and laundry service are offered to guests.
Does The Ritz London offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Ritz London?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Chinese.
Are there any historical sites close to The Ritz London?
Many travellers enjoy visiting Churchill War Rooms (1.0 km), Tower of London (4.5 km), and Houses of Parliament (1.4 km).