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The Capital Hotel

814 reviews
#37 of 1,081 Hotels in London
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Traveller (136)
Room & Suite (249)
Dining (69)
Overview
  • Excellent80%
  • Very good14%
  • Average3%
  • Poor2%
  • Terrible1%
Travellers talk about
“basil street”(26 reviews)
“nathan outlaw”(13 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Offers from The Capital Hotel
Special Offer: Family break deal
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (814)Write a Review
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Traveller rating
590
93
26
17
4
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590
93
26
17
4
Show reviews that mention
All reviewsbasil streetnathan outlawsmall luxury hotelknightsbridge tube stationharrods and harvey nicholsknightsbridge areaafternoon teaour home away from homesloane streetjunior suitecharming hotelthe entire staffhyde parkconcierge staffquiet streeta wonderful staythe location is perfect
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21 - 25 of 730 reviews
Reviewed 18 December 2017 via mobile

I love everything about this hotel. Cosy, wonderfull happy staff, amazing location. Especially loved the staffs christmas sweaters:) Very happy to visit over and over. Its romantic, great bar, very sweet receptionists.More

Thank Esra D
Response from Michael P, General Manager at The Capital HotelResponded 20 December 2017

Thank you for your delightful review. It is wonderful to hear that you loved your stay at The Capital as well as the team’s annual Christmas jumper day! We are so pleased that you will be visiting again and thank you for your kind comments...More

Reviewed 11 December 2017

December visit to London- and yes, of course we stayed at The Capital- where else?- if you want to be in the middle of Christmas shopping area, the best location and service in London ? - and yes. weæll be back :-) Merry ChristmasMore

Thank annikaOslo
Response from Michael P, General Manager at The Capital HotelResponded 13 December 2017

How lovely to read your review this morning. You brought smiles to all of us here in The Capital Hotel family. I hope you found some fabulous Christmas gifts for your family and friends. We all look forward to seeing you again on your next...More

Reviewed 10 December 2017 via mobile

This just became my favourite hotel in London. You are thoroughly spoilt with a fantastic restaurant and Harrods right outside your front door. Not only the welcoming and friendly staff but the unique decor with attention to detail and the large super comfy beds. I...More

Thank friendlyhiker2016
Response from Michael P, General Manager at The Capital HotelResponded 11 December 2017

Thank you for taking the time to write such a beautiful review. All of us in the Capital family are delighted that you had such a wonderful stay with us. It is excellent to read that you enjoyed a high standard of service from the...More

Reviewed 1 December 2017

We stayed 2 nights and were upgraded to an Apartment, which was nice. The space was good but the bathroom was very small. The decor is OK and the staff very friendly and welcoming. It is a treck to the room if you are in...More

Thank John C
Response from Michael P, General Manager at The Capital HotelResponded 6 December 2017

Thank you for taking the time to write this review. It is excellent to hear you enjoyed your stay in one of our apartments and that the service provided by the team was so friendly and welcoming. I am also pleased to read that you...More

Reviewed 29 November 2017

This hotel never disappoints. We really look forward to coming back here every time we visit London. The hotel is lovely in every way and the staff take customer satisfaction to another level . Congratulations Alice on your well deserved award. Hoping to see everyone...More

1  Thank openwork
Response from Kate_Levin2016, General Manager at The Capital HotelResponded 30 November 2017

Thank you for this kind review. I am delighted to hear that you had another lovely stay with us at The Capital. It is wonderful to read that the service provided is always of such a high standard and I will be sure to pass...More

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134567146
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$334 - US$692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in London
#40 Romantic Hotel in London
#78 Business Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$334 - US$692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#36 Luxury Hotel in London
#40 Romantic Hotel in London
#78 Business Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (136)
Room & Suite (249)
Dining (69)
Amenities (29)
Nearby
Knightsbridge
When millions of tourists want to shop 'til they drop,
they do it along Brompton Road and its boutique-lined
tributaries, including the world-renowned Harrods. And
when millionaires want to flaunt what they've already
got, many of them find Knightsbridge and Belgravia the
perfect place to do so, often behind stately mansion
walls or down quiet private mews. Delve beyond the
ultra-luxe exterior and you'll find some of this
...More
Questions & Answers
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turkeyOgel
4 October 2017|
AnswerShow all 3 answers
Response from David_deF | Reviewed this property |
They have all the standard London stations (BBC, etc), some US channels (CNN, MSNBC, Fox News), and some foreign channels, but I wasn't really in the room that often to look at TV.
0
Votes
sandracarm0na
11 June 2017|
AnswerShow all 10 answers
Response from annikaOslo | Reviewed this property |
Yes ! sorry late reply
0
Votes
coffeeti
13 January 2017|
AnswerShow all 9 answers
Response from KatePB | Reviewed this property |
Not while we were there last November. But we were asked whether we wanted warm drinks brought up to our room
0
Votes
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12
Room Tips
"The appartements are quiet and full of space if you travel with family"
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"Ask for a room to the street, more expensive but probably more silent"
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"We had a king size room which was very comfortable The bed was really great giving us an excellent sleep."
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"The JR suites are nice- og for one already refurbished- though the "old ones" are OK"
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