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The Capital Hotel

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#48 of 1,080 Hotels in London
Certificate of Excellence
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662 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Melbourne, Australia
Reviewed 16 July 2015

What a wonderful time we had a The Capital Hotel in Knightsbridge. Staff were friendly and welcoming and the room was the best I have stayed in in Europe. Great location and I cannot wait to come back again soon!

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Thank jamesevans2015
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for your wonderful review. The team and I were so pleased to read your kind words. It was very spoiling to read that your stay at The Capital was one of your best! I am delighted you found our location, so close to the luxury shopping of Sloane Street and Harrods, to be so convenient. We...

Los Angeles
Reviewed 13 July 2015

I took my family of 5 to London and stayed at The Capital. It was recommended to us by a friend and our travel agent. We chose a 2 bedroom apartment which was located in the building 2 doors down. At first I was a bit concerned about not staying at the hotel, but it worked perfectly. The apartment was...

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3Thank Jon S
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for writing such a kind review. I am so pleased you found our location, just 87 footsteps from Harrods, and so close to the luxury shopping of Sloane Street, to be so convenient. I was delighted to read that you found our two bedroom apartment to be so quiet and comfortable, and room service to be...

Grays Thurrock, null, United Kingdom
Reviewed 10 July 2015

My partner & I had our Civil Partnership Ceremony at the Old Town Hall on the Kings Road & we chose to stay at The Capital Hotel for this. We wanted something a little bit special & this is exactly what we received & more. Our room was very Elegant with all of the Comforts & Amenities you would expect...

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Helpful?
Thank Hairdocat
Kate_Levin, General Manager at The Capital Hotel, responded to this review

It was such a pleasure to read your wonderful review, thank you for taking the time to write and for choosing to stay with us on such a special occasion. To open Trip Advisor and read such a special review is a great treat for us all, the team was so thrilled to read your kind words and to know...

Stafford, United Kingdom
Reviewed 9 July 2015

Very pleasant stay at The Capital. All the staff were welcoming and efficient. The room was spotless and well appointed and the hotel is in a good location for a once a year trip to London! Breakfast the next day was first class, with a self service cereals/meats/ fruits/ pastries, etc and then a full English or a couple of...

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Helpful?
Thank suzy050813
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to write your review. I am was delighted to read that you found our location, just footsteps from Harrods, to be so convenient and that the team were so welcoming and efficient: they work very hard in providing an excellent service. It is a pleasure to hear you also enjoyed other areas of the...

Manchester, United Kingdom
Reviewed 2 July 2015

Stayed recently on business at The Capital, Knightsbridge. This hotel knows the meaning of good service. Highly attentive staff made for an excellent stay. Great location and fantastic bed for a weary traveller.

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Helpful?
Thank Neil H
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to review your recent stay with us. The team and I were delighted to read that they contributed in making your stay excellent and that you enjoyed the hotel in general. I look forward to welcoming you back on your next trip to London. Kind regards and many thanks, Kate.

Royal Tunbridge Wells, United Kingdom
Reviewed 22 June 2015

We chose this hotel due to its proximity to Hyde Park. Very close to Harrods; and an easy stroll to plenty of designer and chain shops. The hotel is quite small, with very traditionally decorated rooms. Staff were friendly and helpful although two very minor complaints would of been the offer of ice when asking for glasses of water in...

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Helpful?
Thank Jump32
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your kind review. It is lovely to read that you found our location so convenient and that the team looked after you so well. I am so sorry if you were lacking anything technological in your bedroom, my father and I do not enjoy too much technology when we travel...

Aberdeenshire
Reviewed 22 June 2015

Just returned from a 2 night stay at this lovely family-run hotel in the shopping mecca of Knightsbridge. The hotel is a stone's throw from Harrods, so if you are coming to London for shopping, this is the place for you! The staff at The Capital really make this place what it is, everyone was so friendly, courteous and helpful...

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Thank Linzr
Kate_Levin, General Manager at The Capital Hotel, responded to this review

It was such a pleasure to read your wonderful review, thank you for taking the time to write. I am so pleased you enjoyed your stay, and that you found our spoiling location, the restaurant and bedrooms all to your satisfaction. As you mention we are a family run hotel and the team are our great asset, my father and...

Denver, Colorado
Reviewed 22 June 2015

This is a very nice hotel, but it is very expensive. The rooms are beautiful and it is a short walk from the Knightsbridge tube station, Harrods, Hyde Park and Buckingham palace. As indicated by another TripAdvisor contributor, the bathrooms are extremely tight, especially the showers. The breakfasts are above average, but not great. The staff is extremely helpful. We...

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1Thank John H
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for taking the time to review your recent stay with us, it is a pleasure to read that you thought our rooms were beautiful, that the team were so helpful and that our location suited you so well. I am sure you appreciate that London as a whole is expensive and the 5* hotels also reflect this, however,...

Bath, United Kingdom
Reviewed 16 June 2015

We stayed there in early June and I have to say the staff are excellent. Friendly, courteous and very attentive. Its in a great location too and was quiet even though our room faced the road. But I have to say the rooms need some updating (for example the technology one expects now is very dated) and the bathroom was...

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Helpful?
1Thank johnzbath
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you so much for taking the time to write your review. I am delighted you found our spoiling location, just 87 footsteps away from Harrods, so convenient and quiet; the team were so pleased to read that you found their service to be of five star standards. We are continuously updating our bedrooms and I am so sorry if...

Athens Greece
Reviewed 16 June 2015

Hotel is very centrally located 50 metres away from Harrods on a relatively quiet back street. The metro station is equally close. Rooms are comfortable and traditionally decorated. Bathroom is on the smaller side (this is central London, however with a strange shower. sometimes though you can here noise from the main street, especially when people try to show off...

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1Thank TheodoreK63
Kate_Levin, General Manager at The Capital Hotel, responded to this review

Thank you for your wonderful review and for taking the time to write. I am so pleased you found The Capital excellent value. The team work hard to provide a five star, attentive service, so I am very happy we met your expectations and that you enjoyed the various areas of the hotel including breakfast and the bedrooms. We look...

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Staying in Knightsbridge

Neighbourhood Profile
Knightsbridge
When millions of tourists want to shop 'til they drop, they do it along Brompton Road and its boutique-lined tributaries, including the world-renowned Harrods. And when millionaires want to flaunt what they've already got, many of them find Knightsbridge and Belgravia the perfect place to do so, often behind stately mansion walls or down quiet private mews. Delve beyond the ultra-luxe exterior and you'll find some of this city's cosiest pubs, quiet gardens, and all sorts of indie retailers and enterprises worth a short exercise in spontaneous window shopping. For those looking to take a break from shopping, Hyde Park, Kensington Gardens, and some of the city's most popular museums are nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room

Additional Information about The Capital Hotel

Address: 22-24 Basil Street | Knightsbridge, London SW3 1AT, England
Region: United Kingdom > England > London > Knightsbridge
Price Range: $404 - $572 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Capital Hotel 5*
Number of rooms: 49
Reservation Options:
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Also Known As:
Capital Hotel London
Hotel Style:
#40 Romantic Hotel in London
#46 Luxury Hotel in London
#49 Family Hotel in London
#78 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Capital Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Capital Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A junior suite will be nice”
 of 5 bubbles 263rachelt, 5 Jan 2017 | Read review
“Book some where els”
 of 5 bubbles 324edwardc, 19 Dec 2016 | Read review
“Ask for a quiet - refurbished room”
  • Chipped cup handle received from room service
 of 5 bubbles jethrom663, 9 Dec 2016 | Read review
“If you are a couple avoid the Classic Queen rooms.”
 of 5 bubbles sirjasper2014, 14 Nov 2016 | Read review
“corner suites are by far your best choice, both in terms of size and comfort as well as price”
 of 5 bubbles G1446KTrobertob, 6 Nov 2016 | Read review
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