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The Dorchester

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Traveller (773)
Room & Suite (317)
Dining (103)
Overview
  • Excellent78%
  • Very good14%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“afternoon tea”(216 reviews)
“china tang”(64 reviews)
“alain ducasse”(48 reviews)
AMENITIES
Free Wifi
Air Conditioning
Hot Tub
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
All hotel details
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Reviews (1,656)
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1,153
212
81
34
20
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All reviewsafternoon teachina tangalain ducassepromenade barpark lanepure luxuryoverlooking hyde parkroom servicebottle of champagnethe ritzbeautiful roombirthday treatbuckingham palaceworcesterconciergeclaridgesfoyer
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11 - 15 of 1,500 reviews
Reviewed 11 March 2018 via mobile

Stayed at the Dorchester last week excellent rooms , staff to stuffy, food average and bland wish it could have been a better review. Breakfast was average staff to efficient and cold making us feel uncomfortable .More

Thank okrobbo
Response from TDL-Russell_Platt, Director of Food and Beverage at The DorchesterResponded 12 March 2018

Dear okrobbo, Thank you for taking the time to review your visit to The Dorchester. Whilst I am pleased to learn that you found our rooms excellent, we were naturally disappointed to see that your breakfast experience with us did not live up to your...More

Reviewed 8 March 2018

We caught a non-stop flight from Denver to Gatwick on Saturday afternoon, arriving 6am Sunday morning. We arrived in London much the same as most Americans -- bleary-eyed and sleep deprived. When we arrived at the Dorchester, there were no rooms ready as it was...More

Thank Debbie K
Response from Robert-Whitfield-GM, General Manager at The DorchesterResponded 9 March 2018

Dear Debbie K, I am thrilled to hear that you consider us "The gold standard". This is exactly the type of experience we strive to create for each and every guest, and it is wonderful to know that you truly enjoyed every aspect of you...More

Reviewed 6 March 2018

Following our daughters wedding in Battersea, we held the reception here, wow, how good are they, the professionalism of all the staff, is ridiculously good, from all the organisation beforehand to the smooth running of the day, to the breakfast for all the wedding guests...More

1  Thank THMarkwell
Response from Robert-Whitfield-GM, General Manager at The DorchesterResponded 7 March 2018

Dear THMarkwell, Thank you for taking the time to write and let us know about your recent experience at the Dorchester. This is exactly the type of experience we strive to create for each and every guest, and it's wonderful to now that you and...More

Reviewed 6 March 2018

Ok, the location is great, and the lobby is filled with flowers. Dinner at The Grill was very good. But the room was a disappointment. The first room was filled with an overwhelming smell of perfume, and I got a headache instantly. Called the front...More

Thank JALL_517
Response from Robert-Whitfield-GM, General Manager at The DorchesterResponded 9 March 2018

Dear JALL_517, Thank you for taking the time to review your visit to The Dorchester. We were naturally disappointed to see that your experience with us did not live up to your expectations. We take great pride in providing five-star service in all areas of...More

Reviewed 3 March 2018 via mobile

Went to a corporate event last week. The staff were very efficient and friendly. The food was lovely very fresh and seasonal.I especially liked the venison ravaloi . The wine complimented the food well and it was a well run event .More

Thank reginaflavin
Response from Robert-Whitfield-GM, General Manager at The DorchesterResponded 6 March 2018

Dear reginaflavin, Thank you for your wonderful review. I am delighted to hear that you truly enjoyed your recent visit particularly the lovely food. I will happily share your kind words with the entire team. In the meantime, we look forward to welcoming you back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$557 - US$1,299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in London
#37 Romantic Hotel in London
#43 Family Hotel in London
#64 Business Hotel in London
#65 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$557 - US$1,299 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#26 Spa Hotel in London
#37 Romantic Hotel in London
#43 Family Hotel in London
#64 Business Hotel in London
#65 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (773)
Room & Suite (317)
Dining (103)
Business Centre & Event Rooms (13)
Family and Play Areas (1)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
589darren
14 November 2017|
AnswerShow all 6 answers
Response from sainbasha | Reviewed this property |
As a standard rule, they do not. However, we asked at the reception and they sent us a kettle and tea/coffee stuff to our room, complimentary, till we stayed with them. I like to have a cup as soon as i wake up, so this was... More
1
Vote
Salman K
31 December 2016|
AnswerShow all 3 answers
Response from KIWP131313 | Reviewed this property |
Contact The Dorchester and ask.
0
Votes
John P
29 December 2016|
AnswerShow all 8 answers
Response from Ian S | Reviewed this property |
Sorry for late reply. My understanding is that The Dorchester do not allow dogs to stay.
0
Votes
Room Tips
"All rooms were great"
Read review
"Like all hotels on Park lane the view of Hyde Park is beautiful, but the view of Mayfair is not really pretty."
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"Avoid rooms on a park lane if you prefer quiet"
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"the higher up on floors the less the noise levels"
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