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The Dorchester

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#37 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Dorchester
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1,494 Reviews from our TripAdvisor Community

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Showing 1,354: English reviews
London, United Kingdom
Reviewed 23 October 2014

A wonderful institution deserving of all the positive reviews. Stunning interiors, beautiful suites and the most helpful lovely staff of all hotels I have visited. Happy to carry your bags, direct you and generally amazing service. The main bar is wonderful, the building is gorgeous inside and I can find no faults at all. We were upgraded to a massive...

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Helpful?
Thank BreeLondon
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear BreeLondon, I am delighted to read your review regarding your recent stay at The Dorchester. It gives me great pleasure to know that you appreciated our facilities, especially The Bar, and the service delivered to you. We strive to provide a Five-Star experience to each and every one of our guests and it is pleasure to know that this...

Italy
Reviewed 23 October 2014

The overall impression is that this is a truly well managed hotel. All personnel are discreet and, beyond their austere kindness, they have all answers ready at hand for any instance and they really give you the impression that they know exactly what they are doing within a sublimized range of perfectly efficient procedures that they struggle to comply with,...

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1Thank Travelersof2008
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Travelersof2008, Thank you for taking the time to share your experience at The Dorchester and I am delighted you enjoyed every aspect of your stay, from our fantastic Mayfair location to the comfort of your room, and most of all the service. We take great pride in delivering seamless, bespoke service to all of our guests and it is...

Tallahassee
Reviewed 22 October 2014

In September, tired of boutique hotels, chic, but without facilities, my daughter and I stayed at the Dorchester for four nights in a Deluxe Twin. I have stayed there before, and have had tea there twice before as well. Early arrival was beautifully handled with an excellent cup of tea in the The Promenade. The Promenade is one of the...

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2Thank vt-Tallahassee
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear vt-Tallahassee, Thank you for your detailed review regarding your recent stay at The Dorchester. I am delighted read that your room was to your satisfaction and you also enjoyed our other facilities, especially The Promenade. However, I am most concerned to read your feedback in the areas that did not live up to your expectations and I would be...

Frimley Green, United Kingdom
Reviewed 20 October 2014

Stayed overnight at the Dorchester for a special occasion (I was going to propose to my Fiancee on the night at Restaurant Alain Ducasse). Everything was absolutely flawless from when I checked in to the moment we left the hotel. We stayed at the Park Suite with stunning views overlooking Hyde Park. Room was extremely spacious and the decor classy....

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Helpful?
Thank Kian L
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Kian L, Thank you for your kind words. It is wonderful to know that you enjoyed all aspects of your stay in our Park Suite as this is the experience we strive to create for each and every guest. I will pass on your comments to the team and make sure they know you had a great time. I...

Amsterdam, The Netherlands
Reviewed 16 October 2014

Recently, I had the extraordinary good fortune to stay at The Dorchester. I usually stay at 3-stars or maybe, if I am lucky, 4-stars. This was a rare and unforgettable brush with exclusivity and luxury. If you can afford it, you will truly have one of the hotel experiences of your life. From the intoxicating aroma of fresh flowers in...

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Thank James B
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear James B, Thank you for your wonderful review. I was delighted to read about your memorable experience of the decor, the location and the facilities. All of your kind words about our hotel are great to hear and I will pass them on to our staff, especially our team of designer florists and our team at The Bar. We...

England
Reviewed 15 October 2014

We just had one night here (mainly so we could visit the Restaurant Alain Ducasse - see separate review) and the main feature was the service. From the time we arrived, somewhat frazzled, having come through heavy traffic, to realise we'd just entered the Congestion Charging Zone (which we usually manage to avoid), until the time we left (when our...

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Helpful?
1Thank KK06
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear KK06, Thank you for taking the time to write about your experience at The Dorchester. I am delighted to hear that you enjoyed all aspects of your stay, from your room to the restaurants. I was particularly delighted to read that you were so impressed by the service you received from the team, this is of the highest importance...

Bristol, England
Reviewed 15 October 2014

We were in the ballroom or an afternoon corporate long service event. From arrival to close service was excellent. Staff were unobtrusive but polite and helpful. From leaving our coats to finding our way to the rest rooms, all was professionally done. This is the first place I have ever eaten in where I haven't had to turn away the...

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Helpful?
1Thank write2car
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Write2Car, Thank you for sharing your experience at The Dorchester, it sounds like you truly enjoyed the event. We take great pride in providing five-star service on every occasion so it was a pleasure to read your observations of every element from the service to the food. I will pass on your kind comments to the team as it...

TWells
Reviewed 12 October 2014

Over the years, have been to balls and works dos here. Have eaten in the main resturant and had private dining. The staff, food and drink have always been the very best. Haven't stayed, would love to one day, but if you get the chance, I think this really is a top hotel. Enjoy.

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Thank DBM007_13
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear DBM007_13, Thank you for taking the time to review and recommend The Dorchester. I am very pleased to read that your experiences at The Dorchester have been consistently to your satisfaction, from the event rooms to the food and drinks and most of all the service. It will be a pleasure to share your comments with the team as...

New York City, New York
Reviewed 11 October 2014

relative to hotels like claridge's or the connaught, the dorchester was a very good deal, and a great location. booking through Grand Luxury Hotels site,we got an upgrade to an executive deluxe room, free full breakfast, and 100 pounds a night to use in the hotel. the room was lovely, the bath spectacular, and we got the room for early...

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Helpful?
1Thank michael f
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Michael F., Thank you for your kind comments. I am delighted to hear that you enjoyed so many aspects of your stay with us, from the fantastic location of the hotel to the facilities. Apologies that we weren’t able to meet your room preference on this occasion, this has now been added to your profile and I hope your...

London, United Kingdom
Reviewed 4 October 2014

Excellent service. Food was mostly very very good. Catering for a few hundred people at an awards dinner cannot be easy. Salmon with pea shoots starter was delicious. The sauce with the corn fed chicken was exceptional. Desserts and petits fours were executed ok but quite ordinary. Service was spot on and the best service at a big dinner I've...

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Helpful?
Thank Rolo65
Roland_Fasel, General Manager at The Dorchester, responded to this review

Dear Rolo65, thank you for your complimentary review of The Dorchester and your kind words with regards to the event catering. We are delighted that you think of us so highly and it's also wonderful to know that you felt well cared for by our great team of service professionals. Furthermore, we will endeavour to look into the execution of...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
The Promenade at The Dorchester
The Promenade at The Dorchester
Cuisines: European, British, International
The Grill at The Dorchester
The Grill at The Dorchester
Cuisines: European, British, Grill
Alain Ducasse at The Dorchester
Alain Ducasse at The Dorchester
Cuisines: French, European, Contemporary
China Tang at The Dorchester
China Tang at The Dorchester
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Dorchester occupies the most prestigious acre and a half of real estate in the world, in the heart of Mayfair overlooking the glorious green expanse of Hyde Park. The preferred hotel of British society, The Dorchester embodies the highest service values whilst its design and character exude 1930s glamour with a contemporary edge. Prized for its spacious and beautifully designed rooms and suites, The Dorchester’s restaurants and bars - Alain Ducasse, China Tang, The Grill and The Promenade – also attract Londoners and the glitterati alike. The Dorchester Spa was recently transformed to create the most desirable and indulgent pampering destination in London with a uniquely named Spatisserie for tea and cake. ... more   less 

Additional Information about The Dorchester

Address: 53 Park Lane | Mayfair, London W1K 1QA, England
Region: United Kingdom > England > London > Mayfair
Price Range: $824 - $1,604 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Dorchester 5*
Number of rooms: 244
Reservation Options:
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Also Known As:
The Dorchester Hotel London
Dorchester Hotel London
Dorchester London
Hotel Style:
#15 Spa Hotel in London
#37 Luxury Hotel in London
#37 Romantic Hotel in London
#58 Family Hotel in London
#64 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Dorchester staff and other travellers.
8 questions
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Weymouth, Massachusetts
3 months ago
Cardiff, United Kingdom
London, United Kingdom

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Questions? Get answers from The Dorchester staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Facing the Park”
U3297FOmartinh, 24 Apr 2017 | Read review
“Any renovated room facing Hyde Park or the front entrance of the hotel is breathtaking.”
  • Amazing Aromatherapy Associate products.
  • Loved the tub.
  • Amazing water pressure in the shower.
  • Executive Deluxe Room bed with lavender bed spray and water for turn down every night.
  • Park Suite bed.
  • Executive Deluxe Room Bathroom. Beautiful marble.
jeffersonyinnn, 22 Apr 2017 | Read review
“I don't know what the rest of the rooms were like but my guess is that they're all amazing.”
janetg125, 13 Apr 2017 | Read review
“The room view on Hyde Park makes you feel like you are outside the city...”
constantins2017, 12 Apr 2017 | Read review
“View to Hyde park are excellent”
Azharsyed, 11 Apr 2017 | Read review
5 of 5