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One Aldwych
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S$925
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About

5.0
#23 of 1,130 hotels in London
4.9 of 5 bubbles
Location
5.0 of 5 bubbles
Cleanliness
5.0 of 5 bubbles
Service
4.6 of 5 bubbles
Value
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.

Welcome to London’s cultured, independent hotel at the beating heart of city life.

One Aldwych is one of the very few hotels in London (or indeed the world) that can say it is truly independent. As such, everything is created and curated to delight.

Stepping into the lobby of this singularly beautiful building is to step into a moment in history, dressed up in style. Built in 1905 as the home of the Morning Post newspaper, it still inspires spirited conversation and connection. Today, the building’s Art Nouveau curves and stylish flair sit easily with the modern luxuries of this contemporary, forward-thinking hotel.

Known as the hotel for Londoners at heart, wherever they might be from, One Aldwych is at the centre of Covent Garden, London’s most exciting neighbourhood. For the curious minded, you have access to the finest entertainment and cultural adventures, with galleries, museums, West End theatres and the famous Royal Opera House on the doorstep. For those in need of rest and retreat, what about being cocooned in the Health Club, or having your favourite drink brought to your favourite corner of The Library, a private sanctuary from the streets.

Designed to be more than just a place to lay your head, each suite and bedroom embraces a stylish character that pays homage to the sense of modern, independent Britishness that One Aldwych represents. Think of the resident team as your friends with all the best recommendations for brunch, ballet, boutiques, exhibitions and little-known corners of the city you'll love.

Closer to home, enjoy the time-honoured British tradition of afternoon tea served on the mezzanine or with a magical Charlie and the Chocolate Factory twist. Later there’s dinner in Indigo, a restaurant celebrating British independent producers before lingering a little longer with drinks in the vivacious Lobby Bar.

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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Conference facilities
Banquet room
Paid public parking nearby
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Special diet menus
Wine / champagne
Car hire
Meeting rooms
Spa
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Executive lounge access
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Room features
Soundproof rooms
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Flatscreen TV
Bath / shower
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to VisitEngland.
5.0 of 5 stars
HOTEL STYLE
Charming
Luxury
Languages Spoken
English, French, German, Italian
435Reviews7Q+A31Room tips
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Detailed Reviews
Vic S wrote a review Feb 2023
London, United Kingdom7 contributions5 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
One Aldwych is an absolute One off, and One of a kind. As a hotel, it's classy, clean and cultured. The rooms are interior designed for comfort and luxury, the staff are kind and efficient. The art is contemporary and inspiring. The pool is UV cleaned (no bitter chlorine stinging your eyes) and the gym small but well stocked. The mini bar is a treat with the added novelty of quality wine in a can. Sorry to gush superlatives, but you'll love this hotel. I cannot rate it highly enough. It's also in the centre of town and ideal for a stroll back from an event. Thank you to the team at One Aldwych.
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Review collected in partnership with this hotel
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 14 Feb 2023
Dear 842vics I’m so pleased you enjoyed the hotel, and the team join me in thanking you for your kind feedback. We look forward to welcoming you back soon. Warmest wishes Sue
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AlexaMuk wrote a review Jan 2020
London34 contributions18 helpful votes
5.0 of 5 bubbles
This was my first stay at One Aldwych and I can definitely say that I will be back. While the hotel rooms are not the largest that I have experienced in London, the friendly professionalism and helpfulness of the staff are head and shoulders above anything I've experienced in London. Nothing was too much trouble for any of the staff, everyone knew who we were and called us by our names throughout our stay; we were made to feel like old friends.

The hotel room itself was spotless and well stocked with beautiful toiletries and helpful items like a Dyson hairdryer, umbrella, travel bag for toiletries.

We used room service for breakfast and this was prompt and beautifully presented; it tasted pretty good too!
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Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanineMarshallAtOA, General Manager at One Aldwych
Responded 30 Jan 2020
Dear AlexaMuk We were so pleased to welcome you when you recently visited One Aldwych for the first time and thank you for writing such a lovely review. Our team really do make the difference and they will be delighted to know their helpfulness and professionalism is appreciated. It is marvellous to know that you also enjoyed our Mitchell and Peach toiletries and Dyson hairdryers. We do hope to be able to welcome you again in the future. Warm wishes Janine
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Yasmin wrote a review Oct 2020
42 contributions6 helpful votes
+1
5.0 of 5 bubbles
I stayed here with my best friend a few weeks ago and it was without doubt the best hotel stay we have ever had.

From start to finish the service was impeccable and the staff truly made you feel so welcome.

The hotel itself is gorgeous and is very clean too. Our room was the Somerset Suite and it was the most gorgeous room I have ever seen. The furnishing was perfect, the room was bright and airy and may I add the suite was HUGE.

In the bathrooms they had little packs with hand wipes, masks, antibacterial gel and sprays and it all came in a clear plastic bag which is perfect for the plane!

We had the afternoon tea also which was epic and I would highly recommend that. The cocktail bar is gorgeous also and is well worth a visit even if you aren’t staying there too.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 23 Oct 2020
Dear yasminldn123 Thank you so much for your lovely review and feedback of One Aldwych. We are all thrilled that you enjoyed staying in the Somerset Suite and that you experienced impeccable and a welcoming service from our team. Our Charlie and the Chocolate Factory Afternoon tea really is a wonderful experience and I'm so delighted you loved it. We very much hope to have the opportunity to welcome you back in the future. Best wishes Janine
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Globetrotters wrote a review Apr 2022
London, United Kingdom37 contributions21 helpful votes
5.0 of 5 bubbles
I knew our stay will be wonderful when booked one night at One Aldwych but it has surpassed our expectations.
Exceptional location, thoughtfully renovated and equipped room with electric curtain control, electric sockets with every possible connection you might need including usb c port, Loewe TV, B&O speaker, fully stocked minibar, Nespresso coffee machine.
The bed was very comfortable and linen was a dream!
Underfloor heating in the bathroom, sensuous Mitchel and Peach toiletries, powerful shower and lush towels.
Little wonderful details like a welcome card and some chocolates, real plants and flowers, book by the bed screams thoughtfulness and appreciation.
What else can you ask for? Oh yes - top notch service and attentiveness from the whole team.
Energetic concierge, professional front office, immaculate housekeeping and attentive restaurant teams made us feel very special.
We didn’t use health club or gym/pool facilities but there is always next time..
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Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: Hotel has an underground parking facilities
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 19 Apr 2022
Dear silvia-zit I was so delighted to read your review of your recent One Aldwych experience and very much appreciate the feedback. It will give me great pleasure to share your comments with our team and you will most definitely have to visit again so that you can also experience our wonderful Health Club. Warm regards Janine
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JBob1969 wrote a review Aug 2021
Widnes, United Kingdom20 contributions20 helpful votes
5.0 of 5 bubbles
We have just spent 4 nights on a return visit as a family of 3 including our 9 year old daughter to celebrate a belated birthday. Having stayed in several 5* hotels around the world One Aldwych was once again faultless and outshone the rest.
We arrived on Monday very early due to train issues and without delay were allowed access to our room, receiving a grateful room upgrade. Upon arrival we were greeted with a bottle of champagne and cake as a birthday gift which was special to us.
The staff across the whole hotel could not do enough for us from our initial meeting with reception to waiting, concierge, bar, spa and housekeeping staff. Nothing was any trouble for them and you could tell they were glad to be back open. Our room was newly refurbished, very spacious and it was actually recognised there were 3 of us and our daughter was given her own robe and slippers which delighted her. We never ate in the restaurant of an evening however the breakfast selection and quality was excellent again served with a smile.
It was the simple but memorable touches that delivered, the staff took their time to get to know us and always addressed us by name including our daughters first name.
Our last day again due to train issues meant our departure from the hotel was late evening. Without hesitation reception allowed us to keep our room until we needed to, again complimentary.
We will certainly be returning to this impressive, thoughtful and luxurious hotel.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 17 Aug 2021
Dear JBob1969 I am so pleased you enjoyed your experience with us over the weekend and very much appreciate you taking the time to write such a lovely review. It will give me such pleasure to share your comments with the team and of course we all look forward to welcoming you back again in the future. Best wishes Janine
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Chrissy P wrote a review Sept 2021
41 contributions3 helpful votes
+1
5.0 of 5 bubbles
Thank you to One Aldwych for gifting us a day packed full of treats as part of the #TreatOurNHS competition. We cannot thank the staff enough for their hospitality. Every single member of staff were so lovely, kind and attentive. We received a warm welcome and was able to check in early. We started off with Charlie & the chocolate factory afternoon tea which was out of this world. We checked in to our hotel which overlooked the Shard and were presented with petit fours which were very indulgent. After making ourself at home, we went to the lobby bar and had some swanky cocktails currently in partnership with floral street which were very tasty! The London poppy was my favourite and they even gave us a miniature perfume of the matching cocktail. The overnight stay was extremely comfortable and the attention to detail was very elegant. We finished off with breakfast in the Indigo restaurant the following morning which was also very nice. Starting off with fresh juice, coffee and toast with jams and honey followed by a full English! We planned on going to the pool but was too cosy in our room to leave, however it looked very relaxing.

although I probably wouldn’t be able to afford £600 a room a night working for the NHS, for anyone that wants to stay in a London hotel for special occasion, I would highly recommend it. The service was amazing and it was the best hotel we have ever stayed in!

Thank you, thank you, THANK YOU!
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 27 Sept 2021
Dear 916chrissyp The pleasure is all ours – I appreciate you taking time to write such lovely review. The last 18 months has been tough on everyone but no more so than those of you who work tirelessly in the NHS to keep us all well and I’m so pleased you’ve had an opportunity to enjoy a One Aldwych experience. Warm regards Janine
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Geri47 wrote a review Apr 2023
Scottsdale, Arizona11 contributions15 helpful votes
5.0 of 5 bubbles
We travel quite a bit both in the US and Europe and have never enjoyed a stay this much. The location is perfect, within a short walk of Covent Garden and major theaters, and yet the rooms are whisper quiet. They are beautifully appointed with understated good taste. Our rooms were cleaned daily with great efficiency and we were never wanting for the complimentary snacks that were replaced as we used them. The breakfast room service was flawless and we even received a handwritten note and special “treat” when one day breakfast was 10 minutes late! Our server Roggio was pleasant and thoughtful. In the Lobby Bar and Indigo Restaurant we had the same flawless service with staff remembering our preferred drinks and providing a high level of attentiveness without being overbearing. Special thanks to our waiter. Aldrich. We also enjoyed our visit to the fitness room and wish we had had time for the beautiful pool. Can’t wait to return next year!!
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Date of stay: April 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 28 Apr 2023
Dear Geri47 Thank you so much for taking the time to leave such a thoughtful review, following your stay with us. I'm delighted you enjoyed our Lobby Bar and Indigo and it will give me great pleasure to share your feedback with the team. I very much hope to have the opportunity to meet you when you are next with us. Warm wishes Janine
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JPC57 wrote a review Mar 2020
Glendale, California14 contributions22 helpful votes
5.0 of 5 bubbles
From the moment I checked in to the check out, my stay was just ideal and perfect. The Front Desk team, was so nice and professional. Discovering my room 214, was a memorable moment as I felt instantly relaxed in such a zen environnement with beautifully and understated colors and wood flooring a big plus. The bed and linen were just great for perfect sleep. The room service food was so fresh and tasty. Filtered water provided is such a thoughtful attention. Total silence at night is such a treat. I visited the beautiful pool and regret not having time to use it. All made for a wonderful, if too short, stay and I just hope I can come back one day...Thank you for providing for such a flawless, chic and serene atmosphere.
Best,
Jean-Paul CHAILLET
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Review collected in partnership with this hotel
Date of stay: March 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanineMarshallAtOA, General Manager at One Aldwych
Responded 23 Mar 2020
Dear JPC57 Thank you for taking the time to post such a lovely review following your recent stay with us at One Aldwych. It is marvellous for us to know you appreciate the comfort and amenities, such as our filtered water, in our rooms. Our team are really delighted to read your feedback about the service – they really are the spirit of One Aldwych and I am extremely proud of them. It was our pleasure to have you as our guest and I do hope to be able to welcome you back again soon. Warm regards Janine
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Cindy12388 wrote a review Aug 2023
Toronto, Canada102 contributions102 helpful votes
4.0 of 5 bubbles
We just finished a fabulous stay at this beautiful hotel. The windows have excellent sound proofing and significantly reduce street noise. Internally the hotel was also quite quiet (other than the pipes oftentimes banging when the water ran such as when someone showered). I loved that the window opened, yet it seems safe for young children. The sofa was comfy with a clean, cozy throw blanket and we really enjoyed having a real kettle with a small bottle of fresh milk for tea. The complementary beverages and snacks in room were much needed for our family of five (we had to get two rooms), they were good quality and yes the tinned wine was surprisingly good. What did not meet my expectations was the communication. First: the hotel emailed us ~48 hours before check in to state that there would be street construction from 8pm-5am in the immediately surrounding streets for two of our four night stay. The hotel failed to respond to my three emails asking if the noise was anticipated to be too excessive to allow us to sleep (they responded to other issues in the email, but not that, so I know they got the emails). When I raised it at check in the clerk said she'd "ask her colleague" and get back to me, but we never heard a word. Fortunately the construction didn't seem to materialize, so we were fine, but we were worried at the prospect of having to move our three children to another hotel in the middle of the night due to the fact that the hotel wouldn't answer our question. Second: at check in the clerk quote me a higher total than I had reserved. When I asked her to explain the difference she scrutinized her monitor and said it was "probably a deposit for incidentals" and it would not actually be charged upon check out unless we damaged the room or something. But she clearly wasn't certain. Then when we checked out the hotel handed me a bill for ~90 pounds per night higher than we were reserved. When I asked for an explanation the clerk didn't seem to understand what my concern was, but fortunately another clerk stepped in and said it was "likely" the "discretionary service fee". When I asked her to explain, she said it was a service fee to help pay the staff at the hotel. When I said that I had a quote that did not include this fee in the total nor make any mention of it at all, she then said that she could remove some or all of the fee if I requested it. I do not believe that the hospitality industry builds trust with clients by asking us to supplement staff salary in such a manner rather than just charging a higher room rate. I understand the clerk was doing her job, but this was not a pleasant parting experience with the hotel. Third: at check in the clerk didn't give us details about the restaurant, the pool or the "library" among other things. Nor were there any details in the room; we had to go on line to learn about the hotel amenities. I should say that all the staff were very pleasant, they just didn't seem to always understand everything that they should be doing, and at this price point guests expect staff to know what they are doing, and to communicate it well with guests. To my mind, that is a failure of management rather than staff. The communication problems dropped my review from a five star to a four star.
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Date of stay: August 2023
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Janine Marshall, General Manager at One Aldwych
Responded 25 Aug 2023
Dear Cindy12388 I very much appreciate you taking the time to share your feedback and wanted to assure you that we have reviewed it and taken on board the learning. If you do wish to discuss the matter further, please do reach out directly. Warm wishes Janine
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Gluten Free Explorer wrote a review Jan 2020
Halifax, United Kingdom396 contributions134 helpful votes
+1
5.0 of 5 bubbles
We went for the Charlie and the chocolate factory afternoon tea here, and wow it was amazing. The effort and detail put in was excellent. It really was worth every penny. They provided every item gluten free and all the desserts were gluten free. I was shocked at how accommodating they were, probably the best I have ever been catered for. You can choose lots of different teas to go with your food and it all tastes delicious. 100% would return for this, what an experience! Would recommend to anyone going to London.
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Date of stay: November 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from JanineMarshallAtOA, General Manager at One Aldwych
Responded 10 Feb 2020
Dear _laurenjackson14 I was so delighted to read your review following your recent Afternoon Tea experience at One Aldwych. Thank you for your kind feedback on both the food and the service provided by our wonderful team. I do hope we may have the opportunity to welcome you again in the future. Best wishes Janine
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Margaret M asked a question Jun 2023
Washington DC, District of Columbia10 contributions14 helpful votes
Do they only have queen sized beds in rooms and suites or are there some king sized beds available? Thanks all!
BrendaEDH asked a question Dec 2021
California106 contributions46 helpful votes
Does One Aldwych have any seasonal (spring & summer) outdoor dining area or terrace bar?
Answer from Janine Marshall
London, United Kingdom2 helpful votes
Dear BrendaEDH At present we don't have any outdoor dining. Please do take a look at our website below where you can see more about our lovely Lobby Bar and Indigo restaurant. Warm regards Janine
Craig S asked a question Jan 2020
East Greenwich, Rhode Island1,067 contribution29 helpful votes
Does One Aldwych offer connecting Superior rooms? Thanks you
Answer from Seaside61215140256
Yes it does. It is very versatile in its room arrangements.
Craig S asked a question Jan 2020
East Greenwich, Rhode Island1,067 contribution29 helpful votes
Looking for room categories that two room can be a joined. Thanks, Craig
Answer from Little Lois
35 contributions9 helpful votes
Yes they can, that’s what my friend had, the rooms were beautiful with lovely views, can defiantly say the corner suit was just out of this world.
Ken Kelly wrote a tip Mar 2024
13 contributions1 helpful vote
5.0 of 5 bubbles
"Use this on-site concierge rather than a tour company. Stephan is amazing!"
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Julie K wrote a tip Feb 2024
6 contributions2 helpful votes
5.0 of 5 bubbles
"Bar was being renovated during our stay, however we did experience one night of it and it is a lovely place to lounge with nice ambiance."
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Dana K wrote a tip Nov 2023
White Plains, New York13 contributions4 helpful votes
5.0 of 5 bubbles
"Traffic in London is worse than NYC. Plan accordingly. "
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kev1438 wrote a tip Oct 2023
Oakland, California236 contributions204 helpful votes
5.0 of 5 bubbles
"Avoid staying anywhere else"
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Tang wrote a tip Aug 2023
5 contributions
5.0 of 5 bubbles
"Nothing special, no complaints. Just need to enjoy the room."
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Not the right property for you?
There are more places to choose from in the London area.
PRICE RANGE
S$900 - S$1,242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
1 aldwych, one aldwych hotel london, one aldwych london
LOCATION
United KingdomEnglandLondonCovent Garden
NUMBER OF ROOMS
101
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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ONE ALDWYCH: UPDATED 2024 Hotel Reviews, Price Comparison and 389 Photos (London, England) - Tripadvisor

Frequently Asked Questions about One Aldwych
Which popular attractions are close to One Aldwych?
Nearby attractions include Covent Garden (0.2 km), The Lion King (0.03 km), and SANDEMANs NEW Europe - London (0.3 km).
What are some of the property amenities at One Aldwych?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at One Aldwych?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One Aldwych?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at One Aldwych?
Yes, paid public parking nearby and valet parking are available to guests.
What are some restaurants close to One Aldwych?
Conveniently located restaurants include Bustronome, Frog By Adam Handling, and The Wine Place Covent Garden.
Are there opportunities to exercise at One Aldwych?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does One Aldwych have airport transportation?
Yes, One Aldwych offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at One Aldwych?
Yes, dry cleaning and laundry service are offered to guests.
Does One Aldwych offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at One Aldwych?
The staff speaks multiple languages, including English, French, German, and Italian.
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