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COMO Metropolitan London

CancelonUS$442*
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#54 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$853*
US$442*
Great Deal
US$480*
US$480*
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COMO Metropolitan London
COMO Metropolitan London
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1,082 Reviews from our TripAdvisor Community

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There are newer reviews for COMO Metropolitan London
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Showing 997: English reviews
Cambridgeshire, United Kingdom
Reviewed 1 February 2015

We travel a great deal and generally stick to a hotel chain that has a consistent standard. This time we stayed at the Metropolitan in Mayfair London and I really cannot find fault with the hotel. The staff were wonderful at check in and through out our visit. They were there with umbrellas and maps and were exceedingly friendly. The...

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Helpful?
Thank anglian1
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your most generous comments following your recent stay with us at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and I am also particularly pleased to hear your comments about the service you received throughout the hotel, especially from our Concierge Team. It is the staff...

Reviewed 31 January 2015

I loved this hotel!. Not only is it in a great location but the amenities were wonderful.The reception and concierge were amazing. We also had to extend our stay at the last minute and that's where they really went above and beyond. The hotel managers that we interacted with were extremely understanding to our needs. Highly reccomend.

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Helpful?
Thank Jillian s
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how much you enjoyed your stay and it is particularly pleasing to hear your comments about the service you received throughout the hotel. It is the staff that truly make the difference and we are very lucky indeed...

Jakarta, Indonesia
Reviewed 25 January 2015

Spent a day here and the service was really good. Front desk staff remember their guest names and were extremely helpful. Lifts undergoing refurbishment and everyone was apologetic about it. Website touts "spectacular views of surrounding neighbourhood" but most of the rooms' views are obscured by other hotels such as the Hilton and inter-Continental around it. My friend in London...

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Helpful?
Thank asje-trvl
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Further to my recent direct message to you I wanted to thank you again for your comments following your recent stay with us. I was very pleased to hear that you enjoyed the service that you received throughout the hotel. Your thoughts echo the comments of many of our regular guests so it is terrific that you felt the same...

Stockholm, Stockholm County, Sweden
Reviewed 20 January 2015

1. Staff had prepared a really noisy room close to a construction site in the hotel. We could change rooms but just offering this room in the first place is not acceptable. 2. The didn't take the extra bed to the new room directly. 3. Only one elevator worked with waiting time up to 12-15 minutes. We had to take...

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Helpful?
1Thank Daniel L
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Further to my direct email to you I wanted to thank you, once again, for your comments regarding your recent stay with us. Please also accept my apologies for the less than perfect experience you had whilst staying with us. It is deeply disappointing to hear about the frustrations you experienced. We are fortunate to be at the commencement of...

Vermont
Reviewed 18 January 2015

We can't really think of anything The Metropolitan can do better, they're pretty much at the top of their game here! Excellent room, comfortable, mostly quiet (see room tips below), elegant linens and bath, room lighting was imaginative and flexible, and the climate control was "spot on"...you can't ask for more than what this room offered. Really appreciated the professional,...

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Helpful?
Thank H_RobertsVermont
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you so much for your lovely comments following your recent stay at the Metropolitan by COMO. I am delighted to hear how highly you valued your experience with us and that we were able to enrich your birthday celebrations in some way. I am also particularly pleased that you enjoyed the service you received from the team, and especially...

UK
Reviewed 17 January 2015

Just back from a nights stay at the Metropolitan and had such a lovely stay. Stayed in one of their newly refurbished rooms over-looking to park. Was just perfect. Lovely comfortable bed with amazingly soft sheets. So spacious. Loved the Nespresso machine and automatically blinds and curtains. The hotel itself is beautiful, immaculately clean, smells amazing and such a calm...

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Helpful?
Thank SuzieRUk
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your terrific comments following your recent stay at the Metropolitan by COMO. I am delighted to hear that you enjoyed your experience with us so much and that we were able to enhance your time in London in some way. It is also particularly pleasing to hear your comments about the service you received...

Kingsbridge, United Kingdom
Reviewed 13 January 2015 via mobile

This was my 3rd visit and once again I went home feeling relaxed having been so well looked after. The room was beautifully refurbished and comfortable, with the added bonus of park views and a private balcony. The staff were incredibly friendly and offered service with a smile, they truly want to ensure you have a great stay. I can't...

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Helpful?
Thank mjbart
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much indeed for your terrific feedback following your recent stay at the Metropolitan by COMO. As a regular guest your comments and recommendation are particularly appreciated. I am delighted that you continue to enjoy our location, our rooms and especially the service that you receive. Please let me know when you are due back to London as...

Valencia, Spain
Reviewed 7 January 2015

first imresion it is always at the door, door man was so lovely and friendly, helped with cases(even my boyfriend it is strong man :) ) thats was very welcoming.Sadly don't remember his name. Next,Receptionist Edita from Lithuania, so friendly, warm girl checked us in fast, as we were so tired :) and she walked us to our room, showed...

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Helpful?
Thank Mibela78
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Many thanks indeed for your fantastic comments following your recent stay with us. I am delighted that you liked so many aspects of your experience and your recommendation is greatly appreciated. I am also particularly pleased to hear your comments about the service you received throughout the hotel, especially from Edita at Reception. It is the staff at the hotel...

Reviewed 4 January 2015

Starting from arrival at the car park, the whole experience was trouble free. Staff was one of the best we have encountered, room was small but very clean and functional. Everything worked which is a great surprise in London! Parking was a bit pricey at £45 but the overall cost, though not cheap was an excellent value. Terrific location.

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Helpful?
Thank Minazsj
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you very much for your comments about your recent stay at the Metropolitan by COMO. I am very pleased indeed to hear that you enjoyed your stay, the service that you received and that you liked our location. Please let me know when you are planning a return to London as I would be delighted to look after your...

San Francisco, California
Reviewed 2 January 2015

When we arrived the hotel walking from the metro station. The doorman stood by the door and asked what could he help us. I said we were going to check in. Then he asked which hotel I was going to check in and if I was sure it was the right hotel..etc. That was just very strange maybe he thought...

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Helpful?
Thank Jon W
AndrewDThomson, Manager at COMO Metropolitan London, responded to this review

Thank you for your comments regarding your recent stay with us and please also accept my apologies for the less than perfect experience you had whilst staying with us. It is very disappointing indeed to hear about the frustrations you experienced. We are fortunate to be at the commencement of a significant investment program to ensure our offering remains current...

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04/06/2017 05/06/2017
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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
COMO Metropolitan London has a serene urban aesthetic that is both contemporary and timeless in sun-soaked whites with accents of vibrant yellow. Light floods all 144 rooms and suites through floor-to-ceiling windows whilst the uncluttered design and intuitive technology create a haven of calm perfect for business or leisure travel. All rooms and suites come with: Bespoke king-size beds with mattress protectors and comforters 400-thread count Egyptian cotton sheets Complimentary high speed WiFi and hardwire internet Loewe interactive TV with extensive on-demand music and over 70 channels Discreet hospitality units, mini bars and Nespresso machines Touchscreen controls Remote controlled curtains and blinds, operated by your bedside COMO Shambhala amenities Controllable lighting Rainfall showers Floor to ceiling windows with views of Hyde Park or Mayfair Fret cut-panel bespoke artwork International multi-region plug sockets Climate control Unique yoga channel Hairdryer Safe For extended stay guests COMO Metropolitan London offers some of the best serviced apartments in Central London. Situated just off Park Lane on Hertford Street and Brick Street, our apartments deliver privacy and flexibility with the hotel's signature facilities and 24-hour room service. ... more   less 

Additional Information about COMO Metropolitan London

Address: Old Park Lane, London W1K 1LB, England (Formerly Apartments at Metropolitan by COMO, London)
Region: United Kingdom > England > London > Mayfair
Price Range: $522 - $1,158 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — COMO Metropolitan London 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
The Metropolitan Hotel London
Metropolitan London
Metropolitan Hotel London
Hotel Style:
#24 Spa Hotel in London
#45 Romantic Hotel in London
#52 Luxury Hotel in London
#59 Family Hotel in London
#113 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from COMO Metropolitan London staff and other travellers.
5 questions
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Questions? Get answers from COMO Metropolitan London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the upper floors are better”
faughty, 19 May 2017 | Read review
“Hertford street apartments are really cool, big, comfortable and very nice.”
gustavow691, 14 May 2017 | Read review
“If you can get it, select a Hyde Park View.”
Fandangophil, 26 Apr 2017 | Read review
“Perhaps if you were on a higher floor you would have had a view!!!”
552NB, 11 Apr 2017 | Read review
“The best rooms are probably the ones with a view on Hyde Park”
Pieffeuno, 10 Apr 2017 | Read review
5 of 5
Cancelon
US$442* /night
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Expedia.comUS$480
AMOMAUS$853
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Prices are for 1 room, 2 adults
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