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City Continental London Kensington

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Traveller (459)
Room & Suite (353)
Dining (12)
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Overview
  • Excellent8%
  • Very good38%
  • Average30%
  • Poor13%
  • Terrible11%
Travellers talk about
“earls court”(60 reviews)
“luggage room”(24 reviews)
“tube station”(49 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,131)
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646 results
Traveller rating
73
222
170
97
84
Traveller type
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LanguageEnglish
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73
222
170
97
84
Show reviews that mention
All reviewsearls courtluggage roomtube stationyogurtbreakfast room isrestaurants and shopsbreakfast was includedrooms are smalllocation is excellenttwin roomsupermarketheathrowundergroundhairdryerensuite
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1 - 5 of 646 reviews
Reviewed today

I would much prefer to give a glowing review but feel I should point out this is not the 'chic, stylish and beautifully comfortable' hotel it's website claims to be. The first room offered had a very damp, in fact, wet wall. The second room...More

Thank Penny B
Reviewed 4 days ago

Well located, close to the metro station, walking distance from Kensington West. We enjoyed our stay. Very close to the market. Very good staff, we were pleased and would return for sure! The rooms are not great, but worth the price.

Thank gilbeyruth
Response from AJ A, Manager at City Continental London KensingtonResponded 3 days ago

Dear gilbeyruth, Thank you for taking time to share your feed back about City Continental Kensington Hotel. We are glad to hear that you enjoyed your stay with us here. Looking forward to seeing you here again soon. Thank you Kind Regards, Khatin M

Reviewed 1 week ago via mobile

We have thoroughly enjoyed our stay here. The breakfasts are simple but I like simple. The day we arrived, we were there well before check in. The reception took our bags while we looked at the shops on either sides of the road. This little...More

1  Thank Sharon O
Response from AJ A, Manager at City Continental London KensingtonResponded 4 days ago

Dear Valued Guest, We really thank you very much for writing such a positive feedback. We are all so glad that you managed to take great advantage of our location, and we appreciate so much that you wanted to share on TripAdvisor your overall good...More

Reviewed 2 weeks ago via mobile

I wouldn't stay here again if you paid me. We had no sleep whatsoever despite changing rooms at 1am due to the incredibly loud noise from the establishments air con machine seemingly located outside the majority of the rooms windows. Not only That, after asking...More

1  Thank BJSW
Response from AJ A, Manager at City Continental London KensingtonResponded 4 days ago

Dear Guest, Thank you very much for taking the time to share your feedback here on Trip Advisor. It is very important for us to receive such detailed comments about our guests' experience, in order to review and improve our overall service and facilities. You...More

Reviewed 2 weeks ago

The hotels biggest selling point is its fantastic central location, with the tube station just round the corner and lots of lovely bars,restaurants and shops on the door step. At check in I was asked for a £10 per person in the room deposit. I...More

Thank Sophie N
Response from AJ A, Manager at City Continental London KensingtonResponded 4 days ago

Dear Guest, Thank you very much for taking the time to share your feedback here on Trip Advisor. It is very important for us to receive such detailed comments about our guests' experience, in order to review and improve our overall service and facilities. You...More

View more reviews
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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Breakfast included
Multilingual Staff
Room amenities
Air Conditioning
Details
Price range
US$114 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$114 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (459)
Room & Suite (353)
Dining (12)
Questions & Answers
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827soniag
29 April 2018|
AnswerShow all 3 answers
Response from ErichZ14 | Reviewed this property |
We had two rooms and neither one had a bath tub. I don't believe they have them. You might try a direct email to the hotel.
0
Votes
ANNEMAREE2014
23 April 2018|
AnswerShow all 2 answers
Response from AJ A | Property representative |
Dear Annemaree2014, You can borrow one adapter per room from reception to use throughout your stay. Thank you Kind Regards, Khatin Mammadova Operations Manager
0
Votes
Room Tips
"Don't recommend room next to breakfast room. Early morning noise."
Read review
"Room 116 and 117 was great"
Read review
"Make sure you have all the working facilities in the room"
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"Stay away from "00" rooms in the other building."
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