We stayed one night in this hotel to attend a funeral in the immediate area. It didn't look as grim as the photos, the area wasn't as rough as I feared and, as other reviewers have said, all the staff we encountered were very friendly and helpful. The room was clean, the bed comfortable and the shower was good. The morning breakfast box was fine - better quality and presentation than I expected and an effort at making the packaging recyclable. Main negative: cleaning cloths left in the room next to the bed (but at least it was clean!). Thin curtains and tired, worn furniture in room. Terrible, public toilet standard toiletries (we had our own). Plus points: helpful staff, decent water pressure, nice, hot, reliable shower. Clean.
Be warned don’t stay here place is not worth the money. Rooms are tired and dirty. Staff not at all helpful. £5 overnight car parking is a scam, if there are no spaces or you don’t want to stay you only get a few minutes to book and get out if you’re not quick enough you get a £100 fine through the post weeks later (£60 if paid immediately). Stay at your peril, even the Travelodge is better.
This is the cheapest hotel I could find in reasonable driving distance of London. It is tired, has been renovated for over four years now (we've been there many times), finding rooms is a maze, the courtyard rooms in the basement are very small and no outside windows, the restaurant is poor as is breakfast. All that said I don't care about any of it. There are so many moaning minnies on here complaining. All you do is sleep in the room for God's sake! The fun is when you go out. If the sheets are clean and there's running water, who gives a toss. The staff have always been really nice. You can park in the street. You can drive and park next to the National Theatre for free in about 20 minutes. No need to pay £15 each on the underground. What more do you want. Sure, go ahead and pay 3 times as much to stay at a posh hotel, all you'll get is the same nights sleep as me and you'll pay a fortune to park your cars. Go ahead, leave me this place.…
Sick all over the place going up the stairs rooms smelt awful sick all down our walls was really mouldy and damp asked to be changed rooms got put into a room in the basement without window just a photo of the London eye and curtains?!?!?! Asked for a refund could only get half and I think we was lucky getting that! Do not stay here, I got awful photos but behind the curtain was sick all up the walls and down the curtain as well
Stayed here at the end of July. The hotel is best described as tired. Works were underway to freshen it up. Restaurant - we avoided & went elsewhere. CAR PARKING - beware!!! You can't pay for parking at the hotel desk. You have to do this via phone - number or app. I tried both (app & dialing the number). Firstly tried using my works mobile - (Vodafone) didn't work - tried using my own phone (O2). Eventually it did work. Happy days so i though. Two months later I now receive a parking fine of £100 - £60 if paid immediately. IT WAS PAID ON THE DAY!!!!!!!!!! Now to evidence it & fight this false charge!!!!
Do not stay here! They lied to the entire hotel and kicked us out to accommodate asylum seekers. They treated them like cattle with security. The room was fine but not worth the price & the craziness!
This hotel has renovations going on. Restaurant (if can call it this) had x4 options of main. I'm suspect it was microwave meals. they were ok, but not for the money paid. I pre-paid for breakfast which turned out to be a brown bag with sandwich, apple and OJ?! Really poor.
Had this booked with friends for months! To attend a festival near by, turned up to find out the hotel had been forced to shut the day before!! We had not been informed until about a hour before by booking.com! When speaking with them the hotel had only decided to let them know!!!! Leaving myself and 6 others friends stuck in london. Ridiculous… after reading the other reviews it seems like it’s a relief they were shut! From what I seen the place looked like it was going to fall down and the staff are really rude!!!! Don’t let pictures and prices fool you!
Room was okay but just okay. Shower room had an odour and door handle was loose. Considering how much I paid for the room I was expecting far better quality. The layout of the whole place was weird also.
Thought this was going to be a lovely stay but the photos are only of the rooms above ground. I originally got put in a room on floor -2. Took me 10 min to find as it is a maze down there! Finally found my room but it had no windows (biggest hazard), stank of cigarette smoke, and the light wasn't working. Went back upstairs and was luckily given a new room on the first floor which was more like the pictures I'd seen. Glad I was only staying one night, would not recommend..