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Novotel London Waterloo

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#309 of 1,080 Hotels in London
Certificate of Excellence
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2,593 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Waterloo
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Showing 1,246: English reviews
York
Reviewed 26 April 2012

There was three of us in one room with a queen bed and a single sofa bed which was not very comfortable. Apart from that the room was spotless, a little on the small side for 3 but we were barely in the room, bathroom was lovely amazing shower abath. All staff; bar, housekeeping and front of house were all...

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Helpful?
Thank Beebells
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

It is a great pleasure to get such positive feedback about our staff. I am sure this will be a great motivation for the team. With regards to the room I can inform you that our Executive rooms have a double sofa available should this be more comfortable. Please speak to a member of our Reservations team for further details....

Dunfermline
Reviewed 22 April 2012

We stayed here for three nights in early April 2012. The staff were most helpful, the rooms were of good size and clean. Theresturant and bar staff were also most helpful the food was good and well worth it. The ocation was onlt a short walk from Lambeth North tube station.

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Helpful?
Thank Roddy R
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for your positive review following your stay with us at the beginning of April. I will share your feedback with the team and hope to be able to welcome you back to our hotel in the near future. Kind regards, Sheila Mitchell General Manager

Newcastle, United Kingdom
Reviewed 19 April 2012

Room could have done with kick of paint starting to look dated as a business traveller I'm looking for something more. restaurant poor value. Food was cold quickly not much of it and service slow. We asked for a run of the mill bottle of rose wine. After five minutes we were told they had none and it had to...

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Thank Mark N
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to share your thoughts with us on Tripadvisor. Please contact our Food & Beverage Manager, Angus Spurr, on H1785-DM@accor.com so we can further look into the situation with regards to your dinner experience. I hope we will be able to welcome you back to our hotel in the near future. Kind regards, Sheila Mitchell...

Luxembourg
Reviewed 19 April 2012

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Thank Atahiana
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

London, United Kingdom
Reviewed 18 April 2012

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1Thank martinandpauline2014
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Wimborne, United Kingdom
Reviewed 17 April 2012

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3Thank Totallyout2lunch
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

An Accor traveller
Wellingborough
1 review
Reviewed 10 April 2012

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Thank An Accor traveller
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

An Accor traveller
Manila, Philippines
1 review
1 helpful vote
Reviewed 8 April 2012

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1Thank An Accor traveller
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

france
Reviewed 30 March 2012

I stayed here for 2 nights in March. It's a smart, clean, efficient hotel. Staff are friendly and the rooms are fine. The bathroom, in particular, was very nice; good to have a bath as well as a shower. Breakfast was well presented and frequently refreshed; a good selection and some nice touches. Main advantage is definitely the location: easy...

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1Thank vigonose
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to share your recent experience with us on Tripadvisor. I was glad to read you enjoyed your stay and the service provided by our Team Members. Our hotel is indeed located close to the city centre and a lot of highlights in London can easily be reached on foot. With regards to the internet...

S Wales, UK
Reviewed 27 March 2012

Stayed here for 3 nights. The reception staff were friendly and helpful. The rooms clean and comfortable. A short walk down the embankment and you are in Westminster. Had an enjoyable stay.

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Thank JLGSWales_UK
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for your kind review with regards to your recent stay with us. It is always a pleasure to receive such positive feedback. I hope we will be able to welcome you back again in the near future. Kind regards, Sheila Mitchell General Manager

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: Pizza, International, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Region: United Kingdom > England > London
Price Range: $217 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, ACCOR, Travelocity and Jetsetter so you can book your Novotel London Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Hotel Style:
#219 Family Hotel in London
#223 Luxury Hotel in London
#318 Romantic Hotel in London
#327 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Waterloo staff and other travellers.
26 questions
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Athens, Greece
New Delhi, Delhi, India
New Delhi, Delhi, India
Hickory, North Carolina
5 months ago

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Questions? Get answers from Novotel London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room 417 is very small overlooking an alley with lots of police action if you like watching that kind of thing.”
  • Sorry about our mess....but it shows how small the room is.
  • Where do I go?
 of 5 bubbles 984Shelly, 12 Dec 2016 | Read review
“Avoid rooms adjacent to the elevator shaft”
 of 5 bubbles 622robv, 13 Nov 2016 | Read review
“The higher the better, on the street side”
 of 5 bubbles susantas2013, 5 Nov 2016 | Read review
“See if you can get a room with a view.”
 of 5 bubbles geoffa956, 6 Oct 2016 | Read review
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