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Novotel London Waterloo

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#301 of 1,078 Hotels in London
Certificate of Excellence
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2,533 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Waterloo
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Showing 1,221: English reviews
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 February 2012

Rooms are a bit dated but clean. Drainage easily solved by removing plugs! Not anywhere near Waterloo but a nice walk along the river and location isn't bad for the price. The staff were friendly and the food both in the bar and restaurant and at breakfast were excellent. I will stay here again. For the money this is good... More 

Helpful?
1 Thank Suzylou76
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to share your experience on Tripadvisor. I was glad to read you will stay with us again on your next visit to London. Your comments with regards to the staff will be a great motivation for our team. With regards to our menu I can inform you that this is renewed every 3 months.... More 

Paris, France
Level Contributor
70 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 6 February 2012

on the plus side : - great view over Lambeth Palace and big Ben - standard Novotel room, which means large space and good bathroom according to London satandards at least (usually poor !) - rather good price, especially if you can catch one of their offers on Novotel web site On the negative : - poor restaurant (named "elements"),... More 

Helpful?
1 Thank LGSLGS007
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you your detailed review following your recent stay with us. I was glad to see you stayed with us before and decided to return again. Your feedback about the restaurant has been shared with our Food and Beverage Manager who will address these issues with the team. With regards to the adaptor I can inform you that the £10... More 

yorkshire
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 February 2012

Clean spacious room 5th floor had view of big Ben London eye and post office tower. Close to tube. Near to west minster. Extensive choice of breakfast. Friendly staff. I would definitely stay again

Helpful?
3 Thank kazaYorkshire
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for your positive comments about your recent stay with us in Novotel London Waterloo. I was glad to read you will choose this hotel again when visiting London in the future. Kind regards, Sheila Mitchell General Manager More 

Leeds England
Level Contributor
42 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 4 February 2012

Stayed for three nights on a work trip booked by the company. The location is good for central London but around 15 - 20 mins walk to the nearest tube ( Vauxhall or Lambeth North) The room was spacious and the bathroom had both a shower and bath. There is a separate toilet The tv had a lead to connect... More 

Helpful?
1 Thank mince963
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to give such detailed feedback about your recent stay with us. I was glad to read you enjoyed our rooms and the location of the hotel. With regards to the internet I can inform you that this is available for free on one of the computers in the lobby or when booking an Executive... More 

Burlington, Canada
Level Contributor
119 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 30 January 2012

We stayed here in May 2011, this hotel is in a great location, very close and walkable to most sights. We got tickets for the Big Bus which I recommend and the stop is just outside our hotel. Very nice comfortable room, and lobby, free wifi and computer use in the lobby. Clean room. We were really close to the... More 

Helpful?
Thank ctanski
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to share your positive experience with us. I was glad to read you enjoyed the location and the comfort of Novotel London Waterloo. Hopefully you will choose to visit us again on your next trip to London. Kind regards, Sheila Mitchell General Manager More 

Cph
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 26 January 2012

What's most important when you want a base in a large city for a few days ? Guess infrastructure, traffic, availability , surroundings and the place itself will be important for most of us. In that case this hotel is a perfect choice in London. Short walk from Waterloo station, close to river, cosy streets around - and delivery of... More 

Helpful?
2 Thank ofy
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for taking the time to share your experience on tripadvisor. I am glad to hear you enjoyed the hotel, location and service provided by our staff. Some of our rooms have an excellent view of a few of the most famous landmarks in London while others tend to be a bit quieter. We will do our best to... More 

Glasgow, United Kingdom
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 24 January 2012

Nice modern hotel, well designed rooms......but the best thing...and very important...fantastic staff, very friendly and efficient...just what you want in a hotel!

Helpful?
Thank majikjohnny
NovotelWaterloo, General Manager at Novotel London Waterloo, responded to this review

Thank you for your positive comments about our staff. I have shared your review with the team and I am sure it will be a great motivation. Kind regards, Sheila Mitchell General Manager More 

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Elements Restaurant
Elements Restaurant
Cuisines: Pizza, International, European
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just one step away from the River Thames, Big Ben, the Houses of Parliament and minutes away from the London Eye. Enjoy a fantastic stay in our spacious air-conditioned bedrooms, with an exceptionally comfortable Queen size bed, en-suite facilities, LCD TV, large desk and a laptop size safe. Some rooms offer amazing views of the London skyline. Be tempted by our varied buffet breakfast and our tasty international cuisine served in our Elements Restaurant. Sit back and relax with a cocktail in our Elements Bar. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. Access to kid’s play corner, an Xbox console, Vauxhall City Farm and other family friendly activities mins away. Unwind in our In Balance Fitness and Wellbeing centre, complementary for our guests. Convenient links to the heart of the city within walking distance to underground stations, bus stops and city rental bikes. On site paying car park. ... more   less 

Additional Information about Novotel London Waterloo

Address: 113 Lambeth Road, London SE1 7LS, England
Region: United Kingdom > England > London
Price Range: $207 - $464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Waterloo 4*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hotels.com, Booking.com, ACCOR, HotelTravel.com, Priceline, Travelocity and Jetsetter so you can book your Novotel London Waterloo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Waterloo Hotel London
Accor London Waterloo
London Novotel Waterloo
Hotel Style:
#218 Luxury Hotel in London
#219 Family Hotel in London
#318 Romantic Hotel in London
#327 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Waterloo staff and other travellers.
25 questions
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New Delhi, Delhi, India
New Delhi, Delhi, India
Hickory, North Carolina
3 months ago

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Questions? Get answers from Novotel London Waterloo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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