We have stayed here a couple of times now. Place and service are very good . Can not fault our stay. , everyone is very helpful. Would like to give a special mention to Rory, Jorge , Mia, and Levente. Very good service . Everyone is good , I just don’t know their names yet , but I will do on my next visit . Anyone who is looking to visit London needs to check this place out. They run offers on staying .
I have stayed at The Montague on the Gardens four times, and can confidently say I will be there again in April. This has become “my hotel”in London is for many reasons. The staff are welcoming and attentive, with a level of service typical of other Red Carnation Hotels in London , but the Montague has that special friendliness that’s difficult to describe. As a solo or with my husband, my experiences have always been positive. The public rooms are varied and offer several places to sit and have conversations, read, or enjoy tea or a drink. My favourite is The Leopard Bar. I am particularly happy to see the work done on the garden room during the past quiet times, and look forward to having afternoon tea there in the spring. Whether you are speaking with a concierge, housekeeping, restaurant , or bar staff, anything you require help with is met with enthusiasm and efficiency. The area is excellent as it is close to so much ; The British Museum is around the corner. My favourite pastime while there is strolling through Russell Square , which is at the end of Montague Street. Each room I have stayed in has had a different decor, always beautiful, and super comfortable. All have been quiet, whether facing the street or the gardens. Make this “your hotel” in London. You will not be disappointed.…
This was me and my wifes first time to London and we were not disappointed to say the least! This establishment was an absolute jewel! The hospitality was excellent and the dining was incredible! A true 5 star hotel! Rory, Sergio, Rosie and Jessica were absolute jewels and made our stay extraordinary!
Just had a two day break here again. Super hotel with very friendly and efficient staff. Stayed at apparently 'better hotel' last year and it was not a patch on the Montague. London prices are a little painful but the experience eases the pain of that! A big thankyou to the wonderful staff.
London hotel prices have gone rather mad since Covid and so to find anything below 300£ is difficult. We were happy when we found this hotel close to where we needed to be. We paid 235£ a night. For this we got a tiny room, very tiny with just a double bed. Small bathroom. No breakfast. Room was comfortable, bed a bit soft. Bedding lovely. Staff are wonderful. Hotel is cozy but needs a bit of TLC. Rain dripped in the corridor and a bucket was placed in the hallway. Things look old and scuffed. I would stay again as the right price as staff nice and location good
I had an excellent stay at the Montague. The prices were really great too! The staff was so friendly and accommodating. The rooms were really nice and comfortable beds. The leopard bar is a must visit! All the red carnations hotels are wonderful and I prefer them every time I’m in London!
The customer service from when you walk in is just outstanding and this continued right through our stay. The attention to detail is exemplary and nothing is a bother to anyone of the team who just want to make your stay with them the best experience they possibly can. I can honestly say all the staff we spoke to and dealt with during our stay are a credit to Red Carnation Group. A special thank you to Jorge the concierge and Mia in the dining room, your prompt help and service was very much appreciated, and a big thank you to all the team.
My wife and I much enjoyed our recent stay at the Montague on the Gardens hotel. I have personally visited this lovely and friendly hotel 250 times over many years for both business and pleasure. The management and staff have without exception given excellent service and a warm welcome. The public rooms and bedrooms are traditionally and attractively furnished, and the Leopard Bar is especially attractive with its strong African theme. The hotel is well located for convenient access to central London, and I have always looked forward to returning, knowing I could enjoy a comfortable stay being well looked after in very pleasant surroundings.
I ate and stayed at this lovely hotel on Saturday night on a work trip. The staff were all amazing. They were welcoming and went out of their way to help. The food was great and the restaurant relaxing. I left my bags after I checked out and spent the day in London. When I returned they all greeted me and just went to get my bags without me having to ask...that is service! Concierge, reception and restaurant staff all deserve a special mention. Extremely impressed. I will definitely be back.
Excellent location close to Covent Garden, British Museum. The staff were brilliant, nothing was too much trouble. Out room was quite small, but very comfortable and spotlessly clean, with lovely quirky decor. Valet parking very convenient and excellent value for money.