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Citadines Holborn-Covent Garden London

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#356 of 1,077 Hotels in London
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Citadines Holborn-Covent Garden London
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1,153 Reviews from our TripAdvisor Community

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Showing 820: English reviews
New York
Reviewed yesterday NEW

This is a well-run, well-designed hotel that is ideal for tourists and appropriate for longer stays. The facilities are 3.5 stars on a 5-star scale (clean and stylish but not luxurious), and the value for money is 5-stars. Joining their loyalty club and booking on the hotel's website yields immediate discounted rates. The property is steps from the tube and...

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Helpful?
Thank nymira
Telford, United Kingdom
Reviewed 2 days ago NEWvia mobile

Found Citadines straight from tube station and it is perfectly positioned within a stunning area within londons central hub. This was a business related trip, great service and hospitality from all reception and conference staff- complimentary coffee machine in main entrance and the meeting rooms are huge and cater for large capacities- complimentary pastries and again proper coffee / cappuccino...

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Helpful?
Thank Maria M
Brisbane, Australia
Reviewed 3 days ago NEW

The studio rooms are spacious and well equipped. The basic studio has a microwave, cooktop and fridge so you can self-cater. A couple of minutes to Holborn tube which makes arriving from Heathrow easy. It is also an easy walk to Covent Garden and the City and British Museum. I would highly recommend this Citadines as a base in London.

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Helpful?
Thank Rhonda375
santa Ursula
Reviewed 4 days ago NEWvia mobile

Never stayed here before. Nice studio apt. Small kitchen. A little sparse but all you need. Close to many places to eat. Offered a street view or quiet unit. I opted for the quiet unit and it was. Welcome surprise having a gym. Nice lounge area with a fire which is love,y in winter. A choice of books in this...

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Helpful?
Thank kubula
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear Kubula I am so glad you found us and became a fan of our residence. I look forward welcoming you back veru soon. Regards Germana

wiltshire
Reviewed 4 days ago NEW

Heating faulty in room and couldn't be fixed until the following day (when we were leaving). Hotel location was good though for what we wanted. Entrance and reception area was warm and inviting, staff were generally helpful

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Helpful?
Thank faye2487
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear faye2487 Thank you for your review. I am glad that you have enjoyed your stay and please be assured that I will follow up on the issue you have faced with the heating. I thank you again and I hope to welcome you back very soon. Regards Germana

Reviewed 5 days ago NEWvia mobile

Great location in holborn with either a short walk or 1 tube stop to Covent Garden. Safe and secure location at night and great amount of room space for your money. The only tip would be to improve the coffee machine in reception but other than that, we would happily stay again and have already recommended to friends! For a...

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Helpful?
Thank George H
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear George H Thank you for your review. I was pleased to read your comments and delighted to hear you had a good experience with us and you were happy with the service you received. I do hope we can welcome you back again soon. With best wishes, Germana Genovese

Bristol, United Kingdom
Reviewed 1 week ago

I do not recommend this hotel, especially for the amount of money they charge for the stay. Unprofessional staff, poor quality of room service (or no room service), poor cleanliness, slow or no response to reported issues, overall not very pleasant.

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Helpful?
Thank dominika_krysko
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear dominika_krysko I regret to learn that your stay was impeded by the issues you have highlighted in your feedback .Please accept my sincere apologies for the inconvenience that we may have caused you. I have shared your experience with my executive team so we may provide the additional training to further improve the services and courtesies we extend to...

Vancouver, Canada
Reviewed 1 week ago via mobile

Stayed 10 days Business and pleasure Great location! My room had an amazing view of the Rosewood Hotel. 6th floor was great although I was right at the entrance to hallway so heard everyone come past Sound proofing of windows very good because only heard noisy delivery trucks early AM - not street traffic. Great size - studio delux -...

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Helpful?
Thank northshoregirl911
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear northshoregirl911 Thank you for your feedback. I am sorry your stay was marred by the issues highlighted but please be assured that I will follow up with my team. I am glad however that overall you have enjoyed your stay and I look forward welcoming you again very soon. Regards Germana

London, United Kingdom
Reviewed 1 week ago

Convenient location, spacious rooms, kitchen well equipped, nice queen size bed, warm water at all times, wonderful bathroom facilities, friendly staff. Would be nice to be less noisy as too many tourists staying in the apart hotel but overall relatively quiet. Delicious continental European breakfast, variety and good selection of products.

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Helpful?
Thank nikol_vn
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear nikol_vn Thank you for your review. I was pleased to read your comments and delighted to hear you had a good experience with us and you were happy with the service you received. I do hope we can welcome you back again soon. With best wishes, Germana Genovese

Leicester, North Carolina
Reviewed 1 week ago

Wanted a chilled out place for my daughter and I to spend a joint birthday weekend and the "studio" aspect and location appealed to us. Everything was lovely ... clean plenty of utensils (except no coffee machine) in kitchen the bathroom could have done with more toiletries but no major problems at all

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Helpful?
Thank joy49282
ggesitg, General Manager at Citadines Holborn-Covent Garden London, responded to this review

Dear joy49282 Thank you for your review. I was pleased to read your comments and delighted to hear you had a good birthday trip with us and you were happy with the service you received. I do hope we can welcome you back again soon. With best wishes, Germana Genovese

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Staying in Holborn

Neighbourhood Profile
Holborn
Inner London’s busiest streets crisscross quiet cobbled lanes for an effect that can be urbane or quaint – or an intriguing blend of both – depending on the particular corner you turn. Due to its especially convenient location, bustling Holborn hosts an excellent range of hotels, eateries, and shops to suit practically any taste or budget. With major attractions like the British Museum and Somerset House as well as popular areas such as Covent Garden and Soho all just a short walk away, Holborn is a smart base from which to explore London.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Located just a short walk from Covent Garden and close to the financial and business district, Citadines Prestige Holborn-Covent Garden London is surrounded by traditional pubs, international restaurants, art galleries and churches. At Covent Garden, visit the converted 19th-century fruit and vegetable market, the London Transport Museum and the famous Royal Opera House. ... more   less 

Additional Information about Citadines Holborn-Covent Garden London

Address: 94-99 High Holborn, London WC1V 6LF, England
Region: United Kingdom > England > London > Holborn
Price Range: $217 - $414 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Holborn-Covent Garden London 4*
Number of rooms: 192
Reservation Options:
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Also Known As:
Citadines Prestige Holborn - Covent Garden Hotel London
Citadines Holborn Covent Garden London
Citadines Holborn Covent Garden Hotel
Hotel Style:
#33 Green Hotel in London
#252 Luxury Hotel in London
#258 Romantic Hotel in London
#310 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Citadines Holborn-Covent Garden London staff and other travellers.
24 questions
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Dundee, Scotland, United Kingdom
6 months ago
Hatfield Heath, United Kingdom
4 months ago

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Questions? Get answers from Citadines Holborn-Covent Garden London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Had seen some reviews saying it's noisy but when we were there no problems at all”
 of 5 bubbles joy49282, 29 Nov 2016 | Read review
“Ask for a quieter room that faces the courtyard.”
 of 5 bubbles FunGirlsinAustin, 27 Nov 2016 | Read review
“A studio room is perfect for a couple looking to spend a few days in London”
 of 5 bubbles Turzum, 20 Nov 2016 | Read review
“amazing room”
 of 5 bubbles sadabittij, 7 Nov 2016 | Read review
“Great location, good value”
 of 5 bubbles 871KerryT871, 30 Oct 2016 | Read review
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