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Radisson Blu Portman Hotel, London

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#418 of 1,080 Hotels in London
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Radisson Blu Portman Hotel, London
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1,389 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Portman Hotel, London
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Showing 1,177: English reviews
Vermont
Reviewed 2 weeks ago

Out four night stay began with a bit of frustration. We waited in line to check in, received our key, went to our room and the key did not work. Returned to the lobby, there was a line at the check in desk, asked the concierge for assistance and were told we had to talk with the check in desk...

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Helpful?
Thank H_RobertsVermont
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for sharing your feedback so we can learn where we could have enhanced your experience. I would like to sincerely apologise that the wait at the check-in followed by the key not working were the first two impressions of the hotel. I am pleased that the room was comfortable and quiet, although the size of the...

Reviewed 3 weeks ago via mobile

Well kept and run hotel. Our Rooms were on the small side but usable. Brilliant breakfast , good selection of quality food. Five minute walk to Hyde park / Oxford St. Marble arch end and Tube station.

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1Thank dave f
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Dave, Thank you for taking the time to share your five star feedback. It is highly satisfying for the team and I to read that we were able to go above and beyond in making this a memorable experience with the quality of the rooms, breakfast, and location all resulting in an enjoyable stay. We look forward to welcoming...

St. Louis, MO, United States
Reviewed 4 weeks ago

I checked in at the same time as a colleague. Our rooms were not ready. He was offered a complimentary breakfast and then given a room 30 minutes later. I was offered nothing and it took over 2 hours to get a room.

Review collected in partnership with Radisson Blu Hotels
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Helpful?
Thank 941margaretas
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for taking the time to share your feedback from your recent stay. The hotel's official check-in time begins at 3pm. The team shall do their best to offer those guests that arrive earlier than 3pm with minimal waiting time as the rooms become ready, although there can be longer waits until 3pm depending on the availability...

København, Danmark
Reviewed 4 weeks ago

We chose this hotel partly due to the location. It is an ok hotel however the room was a little worn out. The room was not fully prepared when we arrived. Our wine was not on the room and there was old food in the fridge. This was quickly rectified however it leaves a bad first impression. The room is...

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Thank soxfol
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, The time taken to share your feedback is greatly appreciated. On behalf of the team, it is disappointing to read that we did not meet or exceed your expectations on this stay. Therefore, I have shared your feedback regarding the fridge, room quality and noise with the relevant team members so that these areas of concern in your...

Bergen, Norway
Reviewed 12 December 2016

Review collected in partnership with Radisson Blu Hotels
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1Thank 393oves
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Holbæk, Denmark
Reviewed 12 December 2016

Review collected in partnership with Radisson Blu Hotels
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1Thank 696carstenc
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Copenhagen, Denmark
Reviewed 12 December 2016

Room wasn't ready even through we came after check in time, but since we were hungry it didn't matter that much. I have contacted the hotel in advance to secure a non smoking room away from elevator and other noise. Got a room on 4th floor, just next to the elevator and hall smelled of cigarettes. Room was a bit...

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Helpful?
Thank Jane P
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Jane, Thank you for taking the time to review your recent experience. I do apologise that you were left disappointed with the location of the room and the proximity to the lift. The team go through guest requests minimally at least once in advance of the arrival date and time to pre-allocate rooms that are suitable for the requests....

Lancaster, Pennsylvania
Reviewed 12 December 2016

Review collected in partnership with Radisson Blu Hotels
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1Thank JoAnn I
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Stafford, United Kingdom
Reviewed 12 December 2016

From get go, the service was really good. I needed to check in and access our room earlier than the norm, so rang late morning and spoke to one of the staff, who said would try and do their best as likely be there by 12 or so and check not until 3pm. Got there, was informed be another 45...

Review collected in partnership with Radisson Blu Hotels
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1Thank ceri e
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Your feedback is greatly appreciated to learn where we succeeded in making the stay special. It is highly motivating for Cristina, Valeria and myself to read of the delight that was felt as we were able to exceed your expectations from the start of your stay the minimal wait, complimentary upgrade and special touches from the team. We...

Galloway
Reviewed 12 December 2016

I booked via SecretEscapes.com, expecting a business room - we got a suite! The whole experience was wonderful & staff couldn't have been better (big thanks to Rubarry who served us dinner outside!) Other notables: The check in was swift The room was very clean We were 5 minutes walk from Selfridges and Oxford Street Despite there being a Christmas...

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1Thank M C
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for sharing your five star review. I am truly delighted to read that this stay delivered many positively memorable moments from the complimentary upgrade, to the satisfaction with the attention to detail and friendliness of the team members plus the food being thoroughly enjoyed. On behalf of Rubbany, I and the team, we wish you all...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attractive Modern Hotel situated on Portman Square, convenient to Oxford Street shopping & Hyde Park. ... more   less 

Additional Information about Radisson Blu Portman Hotel, London

Address: 22 Portman Square, London W1H 7BG, England
Region: United Kingdom > England > London > Marylebone
Price Range: $275 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Portman Hotel, London 4*
Number of rooms: 272
Reservation Options:
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Also Known As:
Radisson Blu Portman Hotel, London Hotel London
Radisson London
London Radisson
Hotel Style:
#13 Green Hotel in London
#286 Luxury Hotel in London
#295 Family Hotel in London
#303 Romantic Hotel in London
#324 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Portman Hotel, London staff and other travellers.
2 questions
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Dubai, United Arab Emirates
7 months ago

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Questions? Get answers from Radisson Blu Portman Hotel, London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Specifically request a quiet room on a higher floor as this hotel is busy, particulalry in the lobby space.”
 of 5 bubbles H_RobertsVermont, 29 Dec 2016 | Read review
“Join the Carlson Club to get deals and enhanced services from their hotels, it really is worth it”
 of 5 bubbles cerie2013, 11 Dec 2016 | Read review
“Avoid paying rack rate for this hotel. Rooms basic.”
 of 5 bubbles Z8593WRmarkt, 2 Dec 2016 | Read review
“If you have mobility issues, it would be worth checking toilet height...our`s was stupidly low!”
 of 5 bubbles K1956MRhelenp, 30 Nov 2016 | Read review
“Rooms above the conference floors may be more modern”
 of 5 bubbles DansanScotland, 30 Nov 2016 | Read review
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