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Radisson Blu Portman Hotel, London

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#411 of 1,078 Hotels in London
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Radisson Blu Portman Hotel, London
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1,364 Reviews from our TripAdvisor Community

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There are newer reviews for Radisson Blu Portman Hotel, London
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Showing 1,156: English reviews
Ballyclare, United Kingdom
Reviewed 2 weeks ago

Very under whelmed by this hotel. I expected better from a Radisson brand and where its situated. The lobby area is nice however sitting with colleagues for a couple of hours it was very cold, I had to search for service as none came near us. The room service was terrible, firstly they forgot my dessert then it took 20...

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Helpful?
1Thank Ian F
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Ian, Thank you for taking the time to share your feedback. I sincerely apologise that the service did not meet your expectations on this stay.I would like to reassure you that our service is delivery is usually of a much higher quality with this feedback shared amongst the team so that we can continue to delight our guests. I...

Sao Paulo, SP
Reviewed 2 weeks ago

Confusion in check in..Inadequate room (even after a decade using this hotel )and Junior Suite level. Visitors told we were not registered in hotel even after we had complained (three times) During our stay we had guests for dinner, lunch or tea. In seven nights we held six events but only one was without an incident. We had arranged a...

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Helpful?
Thank Derrick M
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Derrick, Thank you for sharing your feedback. I am sorry that as a team that as a regular guest we have not been able to exceed your expectations on this visit. The areas of concern will be addressed and I will see where the communication has not been successful in the comments mentioned. I would like to host you...

Diss
Reviewed 2 weeks ago

Our room was cosy and had unexpected character with a number of nicely framed pictures on the walls. It was clean & compact and suited our needs whilst in London. It is about four minutes walk to Oxford Street. Whilst the blackout curtains were appreciated, the aircon was a little loud.

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Helpful?
Thank Swedishtomcat
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for your feedback. I am delighted to read that the artwork gave an additional benefit to your room with the cleanliness to the high standards that we would expect. As you mention, Oxford Street is a stone's throw away from the hotel and very accessible to visit. I am sorry to read that the air conditioning...

Göteborg, Sweden
Reviewed 2 weeks ago

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Helpful?
Thank toomasg55
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Halifax, United Kingdom
Reviewed 2 weeks ago via mobile

Very impressed with the staff at this busy London hotel. They seem to find the time to look after you and provide a personal service to their guests. They upgraded us, the breakfasts were good, we had a clean and decent sized room. Not too loud even though very central.

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Helpful?
Thank Cherrywal
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for taking the time to share your five star feedback. I am delighted to see that the team made sure that your stay ran smoothly with a personalised and sincere service with the breakfast, cleanliness and room size all being to your satisfaction. We look forward to your next stay. Best regards, Marc Garrett Guest Relations...

Rushden, United Kingdom
Reviewed 2 weeks ago

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Helpful?
1Thank Ashok K
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

portsm
Reviewed 2 weeks ago via mobile

My husband and I booked this for a nice little weekend away. The hotel reception area is nice but the room was a bit of a let down. Short hairs in the shower that weren't ours! Also breakfast, in this day and age surely having some frozen vegetarian sausages in the freezer for non meat eating guests is standard? Obviously...

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Helpful?
Thank bibi g
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Bibi, Thank you for taking the time to provide us with feedback. It is disappointing to hear that the room did not meet your expectations. I would like to reassure you that this cleanliness issue is not that we are accustomed to hearing and I shall address this with our Housekeeping team immediately. The variety of options at breakfast...

Renfrewshire
Reviewed 2 weeks ago

I wouldn't normally review this hotel It is as super efficient, well kept with helpful competent staff as can be expected of a hotel of this standard in a major city. But I did discover something worth passing on. Radisson Blu have an APP through which you can order room service. Wonders of technology - our order arrived on time...

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Helpful?
Thank veteranbuilder
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Guest, Thank you for sharing your feedback on this particular stay. It is with great satisfaction to read that the One Touch App was a beneficial application for you on this stay with being able to order your room service dinner without having to call the order through. I will additionally share your positive feedback regarding the care and...

Reviewed 2 weeks ago via mobile

As always a fantastic hotel. Staff very friendly and helpful. It's perfectly located for shopping and theatre. Using the bus made all the difference and less cost than taxi. Food is excellent and they make the best poached eggs ever.

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Helpful?
Thank Steve W
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Steve, Thank you for once again sharing your feedback. It is with great enthusiasm that the team are able to read your kind words with regards to the service and to the cooking of the poached eggs. The team take great joy in delighting our guests and we look forward to hosting you again for your next anniversary! Best...

Haugesund, Norway
Reviewed 3 weeks ago via mobile

When in London for business, this is where I stay. Nothing fancy, but good location for reaching meetings without too much hazzle. Oxford street near by in case shopping needs. Showing my Carlson gold card I was immediately upgraded to a business room. Appreciated!

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Helpful?
Thank OleHartvik
RadissonBluPortman, Guest Relations Manager at Radisson Blu Portman Hotel, London, responded to this review

Dear Ole, Thank you for sharing your recent experience. It is great to see that your loyalty as a Club Carlson member was recognised. For arriving members, the team do try to make arrangements for complimentary upgrades when available to better thank and satisfy our existing members. Additionally, I am pleased that the location was beneficial for you. I do...

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Attractive Modern Hotel situated on Portman Square, convenient to Oxford Street shopping & Hyde Park. ... more   less 

Additional Information about Radisson Blu Portman Hotel, London

Address: 22 Portman Square, London W1H 7BG, England
Region: United Kingdom > England > London > Marylebone
Price Range: $251 - $524 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Radisson Blu Portman Hotel, London 4*
Number of rooms: 272
Reservation Options:
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Also Known As:
Radisson Blu Portman Hotel, London Hotel London
Radisson London
London Radisson
Hotel Style:
#12 Green Hotel in London
#283 Luxury Hotel in London
#295 Family Hotel in London
#303 Romantic Hotel in London
#324 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Radisson Blu Portman Hotel, London staff and other travellers.
2 questions
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Dubai, United Arab Emirates
5 months ago

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Questions? Get answers from Radisson Blu Portman Hotel, London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid paying rack rate for this hotel. Rooms basic.”
 of 5 bubbles Z8593WRmarkt, 2 Dec 2016 | Read review
“If you have mobility issues, it would be worth checking toilet height...our`s was stupidly low!”
 of 5 bubbles K1956MRhelenp, 30 Nov 2016 | Read review
“Rooms above the conference floors may be more modern”
 of 5 bubbles DansanScotland, 30 Nov 2016 | Read review
“our room was on the 10th floor a short walk from the lift it face the front of the hotel and was very quite.”
 of 5 bubbles andrewprunty53, 27 Nov 2016 | Read review
“If your paying more than £155.00 for a room its not worth it.”
 of 5 bubbles ianf492, 24 Nov 2016 | Read review
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