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The Chesterfield Mayfair

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About

#7 of 1,170 hotels in London
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
GreenLeaders Silver level
The Chesterfield, located in the heart of Mayfair, is quintessentially British and exudes classic charm and unique personality. An ideal location minutes from Bond Street, Piccadilly and the Royal Parks, The Chesterfield Mayfair is renowned for the best Dover sole in London, themed afternoon teas, molecular cocktails and gin tasting experiences. A passionate team consistently exceeds guest expectations with faultless service.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids club
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Special diet menus
Taxi service
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Allergy-free room
Air conditioning
Housekeeping
Interconnected rooms available
Room service
Safe
Iron
Flatscreen TV
Laptop safe
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Special Price:Save 33% with every third night free in a suite

Location

35 Charles Street Mayfair, London W1J 5EB England
The Chesterfield Mayfair
5267Reviews82Q+A100Room tips
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Deborah M wrote a review Today
Orlando, Florida, United States7 contributions3 helpful votes
This hotel was top notch. The rooms were well appointed and fairly nicely sized for Europe. Nice bath products and linens. The restaurant was fantastic and their formal tea is a can’t miss. Treat yourself to Dover Sole for dinner one night too. The staff throughout the hotel were lovely and made us feel welcome at all times. The only recommendation I would give is when it is time for the next refresh that some outlets with USB ports are added. Look forward to staying there again!
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Don’t forget your adapters for phone chargers. ☺️
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Kevan W wrote a review Jul 2023
Quinta do Lago, Portugal1656 contributions252 helpful votes
Hotel's Favourite
From the moment we approached the front entrance to the moment we loved every second of our short stay the Chesterfield Mayfair. Our check-in at reception on arrival was the best check-in experience I've ever had in the UK and made us feel like we were their only guests that weekend. We had arrived about three hours before the designated check-in time, but our room was already ready, which was a great bonus. There was no 'the lift is around the corner on your right', instead one of the doormen led us to the lift and called it for us. Shortly after arriving in our bedroom, which was immaculate and luxurious, we received a call from reception to check that we were happy with our room and asking if there was anything we wanted. After leaving our room to head downstairs for lunch we walked along a corridor where all the signs of the zodiac were embossed in very large gold discs surrounded by wood and tastefully framed and hung along the walls. We had lunch in the Terrace Bar. As soon as we sat down one of the bar staff provided us with a plate with a bowl of olives, twiglets and popcorn along with a menu. For lunch we ordered one Buttermilk Chicken Burger and one Steak Sandwich, both of which were delicious and the steak had been cooked exactly to order. This was accompanied by a delicious bottle of Campo dell Olio Gavi di Gavi. The service in the Terrace Bar was superb from start to finish and every member of staff was working exceedingly hard, yet smiling and always looking around to see if any of the guests needed anything, or if anything needed to be cleared away. After a brilliant Bruce Springsteen concert in Hyde Park, we returned to the Terrace Bar and sank into two leather Chesterfield wing backed armchairs for a G&T and a 'naughty' Chesterfield Club Sandwich, which is by far the best Club Sandwich I have had anywhere in the world. I then further indulged in an 'Old Fashioned' cocktail, which was perfectly made. Again, despite the Terrace Bar being full with guests returning from the Bruce Springsteen concert, the bar staff never missed a beat and their service was excellent. After an exceedingly comfortable night's sleep and a lovely shower, we ventured down to Butlers Restaurant for breakfast, where we were treated to a delicious Eggs Royale and Full English, accompanied by freshly squeezed orange juice and tea and coffee. As with the Terrace Bar, the service in Butlers Restaurant was excellent and friendly. Checking out at reception was as friendly as checking in. The Chesterfield Mayfair will now be our go to hotel whenever we stay over in London. Thank you to all at the Chesterfield Mayfair for making our Billy Joel and Bruce Springsteen weekend even more memorable for all the right reasons.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 15 Jul 2023
Dear Guest, Thank you for reviewing your recent experience at The Chesterfield Mayfair. I have really enjoyed reading about your stay in so much detail! From your arrival process, to the décor and finishes of our bedrooms without forgetting our food and beverage offering at our Butlers Restaurant and the Terrace Bar, your review really encapsulates what it is like to stay at The Chesterfield. We do hope we have the chance to welcome you back on another occasion and thank you once more for your fantastic review. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Scenic27673502274 wrote a review 26 Feb
3 contributions
What a fabulous weekend break staying at The Chesterfield in London. Everyone was so friendly and welcoming . Ellen on reception and Daniela in the restaurant were exceptional, professional and helpful. Our room was very clean and had everything you need. The bed super comfy and the best bit soft pillows! The restaurant was lovely decor wise and breakfast superb. Location for us was perfect. Easy walk through to Trafalgar Square/Covent Garden. The Customer Service from the whole team was excellent.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded today
Dear Guest, Thank you so much for taking the time to share such a fantastic review of your time at The Chesterfield Mayfair Hotel. I am delighted to read that you found your room and your bed comfortable, and the location perfect for your needs. I was also thrilled to hear how much you have enjoyed your time with us, as our team takes great pride in providing excellent service and creating memorable experience. I will be sure to pass on your incredible comments to all the team here. I would love to take this opportunity to thank you once again for your choosing to spend your time with us at the Chesterfield Mayfair Hotel, and I am looking forward to welcoming you back again in the near future. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lina H wrote a review 22 Feb
Tonsberg, Norway61 contributions32 helpful votes
Afternoon tea at The Chesterfield Mayfair was a great experience! Their candy themed afternoon tea is a treat for all the senses. Beautiful little cakes with twists on candy classics like peanut butter cup, drumsticks and love hearts. The finger sandwiches were also delicious. Fun for both kids and parents. The attentive service was the icing on the cake, and our server Carmen made the experience extra special. Highly recommended.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 5 days ago
Dear Guest, Thank you for sharing your recent afternoon tea experience via TripAdvisor. Your feedback regarding our Original Sweetshop Afternoon Tea is brilliant, and I am thrilled to read that you had such an enjoyable and memorable time. It is ever so pleasing to learn that attentions of the team left a good impression as we pride ourselves on our hospitality and service, and I will ensure that they will receive your praises directly. Thank you so much once again for such a wonderful review, and we look forward to welcoming you back to The Chesterfield Mayfair. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ian wrote a review 18 Feb
Cambridge, United Kingdom4 contributions
We have stayed here before and enjoyed the experience hence our return. The staff are unfailingly helpful, cheerful and polite which makes a real difference. Nicole on reception was wonderful and Jade in the restauarant were the two standouts but everyone else was very helpful. Our room was clean and well presented although the shower could have been a bit more powerful. Also at our age getting in and out of a bath to shower is getting harder but it was a minor issue. The hotel was very quiet with no noise disturbances. The food at breakfast was excellent and people couldn't be more helpful. Will definitely return again.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear Guest, Thank you for sharing your recent experience at the hotel on TripAdvisor. I am delighted to read that you thoroughly enjoyed your latest visit to The Chesterfield and I really appreciate your feedback. Rest assured, we will have your guest profile updated with your preferences in order to offer you a more accessible room configuration on your next stay. It is also ever so pleasing to learn that Nicole and Jade's service and attentions stood out. I will ensure that they will receive your praises directly. We look forward to welcoming you back to The Chesterfield Mayfair. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DGK wrote a review 14 Feb
4 contributions2 helpful votes
As long-term residents of Mayfair, and having been customers and admirers of the Chesterfield Hotel’s Terrace Bar, a very cosy, iconic space with an elegant feel, we have to thank the management and staff for a great evening recently when we hosted some friends for drinks and canapés. Biagio Sarubbi, the deputy manager, went above and beyond to accommodate us, and truly made us feel welcome and at home. All of our friends loved being there in this truly special boutique hotel, and we could not have been better looked after by Fiachra and Marilene. One immediately feels swept away in a vibrant, ordered, well-mannered and pampered environment, where nothing is too much bother, and the end result is always that everybody has a pleasant and memorable time. Thank you all for making our celebration such, and we cannot recommend this wonderful hospitality enough. We will be back to enjoy this wonderful environment.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear Guest, Thank you for your fantastic review of The Chesterfield Mayfair. It gives me great pleasure to see that you had a great experience and I truly appreciate your positive feedback. As you may know, in the Red Carnation Collection we strive to turn guests into familiar faces by providing the warmest, most genuine service we can, and it is so rewarding for our team to receive such positive comments. I look forward to welcoming you back to The Chesterfield Mayfair. Kind Regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RB_visiting wrote a review 14 Feb
15 contributions8 helpful votes
I was hosting a baby shower and from the beginning of the process Amanda and all the amazing staff made the occasion absolutely superb for us all. The afternoon tea was delicious and all the help and the attention to detail, made sure everyone felt special. The feedback from everyone in attendance was overwhelmingly positive and they were so impressed with the hotel, staff, location, food and overall service. Without doubt would highly recommend this venue and hiring the private room!
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Date of stay: January 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 1 week ago
Dear Guest, Thank you for sharing your experience of hosting an event at The Chesterfield Mayfair via TripAdvisor. It is wonderful to read that you rate your baby shower event so highly, and that Amanda and the rest of our Meetings and Events team took such great care of you. Our four meeting rooms, private dining spaces, as well Butlers Restaurant and the Terrace Bar do give our team and clients a vast number of possibilities of making your ideas and plans for your event a reality, and I am grateful to you for highlighting this. We look forward to welcoming you back to The Chesterfield Mayfair and thank you again for taking the time to write about your visit. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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M R wrote a review 13 Feb
1 contribution1 helpful vote
Stayed here for a couples holiday in London. The hotel was absolutely brilliant. A wonderfully quintessential English experience. The top notch British service was evident in all that they did. Beautifully appointed rooms in British decor, tea service, restaurant, nightly turn down service and all around hospitality was felt all week long. The front desk staff were there to provide any information or last minute items(converters) that we needed. Additionally the location in Mayfair was superb. Within walking distance of many wonderful restaurants, Sheperds market, Picadilly, and Buckingham Palace, Parliament, and Big Ben! We even walked to London Eye. I will be coming back on business and will stay there again. Why stay at a major hotel chain when you can have a truly immersed English Experience! Well worth it.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 2 weeks ago
Dear Guest, Thank you for sharing your review of your stay at the hotel on Trip Advisor. We pride ourselves on our passionate service and attention to detail; so reading how much of a difference the team's service made is so rewarding. I will be sharing your kind words in our next team meeting, and will ensure particular praise is given to those involved in making your visit a success. We hope to welcome you back in the not too distant future, and thanks again. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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danmic25 wrote a review 13 Feb
Lawrenceville, New Jersey2 contributions
We had a truly delightful stay at this charming boutique hotel in Mayfair. The staff - and in particular Jake the concierge and the entire wait staff at Butler’s restaurant - really went above and beyond. The food was wonderful, and afternoon tea was a great experience. The location is very convenient to Buckingham Palace, Piccadilly, Westminster Abbey and Parliament. The hotel doesn’t have a gym to speak of, but guests can work out (or swim) at The Lansdowne Club which is a short walk. All in all, we were very pleased with the accommodations.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 2 weeks ago
Dear Guest, Thank you for taking the time to leave such a detailed review of your visit on Trip Advisor. I have truly enjoyed reading all about your stay with us, but particularly how different members of staff, such as Jake and his colleagues at Butlers, made such a positive impression you during your time in residence. Providing our guests with a genuine and warm welcome and service is what we stand for at Red Carnation Hotels, and I could not be prouder to receive such great feedback. Your comments about your experience at Butlers Restaurant are also much appreciated, and I will ensure that our Executive Chef as well as our Food & Beverage leaders will hear of them as well. We look forward to welcoming you back in the near future, and thanks again for your wonderful review. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AcesNyc wrote a review 12 Feb
Nyc6 contributions4 helpful votes
Our stay at The Mayfield Chesterfield was as good as it gets. What a beautiful and lovely hotel only made better by the most considerate and charming and knowledgeable staff. We spent 8 nights here and the hotel is in the Mayfair area of London which allowed us to walk almost everywhere we wanted to visit. We are New Yorkers so we love to walk. We started our days enjoying the absolute best breakfasts which included eggs that were cooked to perfection. Our servers were so kind and fun. Carmen knew what I loved and when I had a slight cold and cough she served me a tea that made me feel better within 24 hours. She was a delight but then I have to give a shout out to Jade. Jade could lift your mood with her vivacious personality and magical energy. We had so much fun chatting with her. The entire staff seemed to love what they do and that only makes guests feel more welcomed. Also Jozef gave us some nice restaurant recommendations and took great care of us. The bar is fantastic. Every night we did a "debrief" with beautifully created cocktails in very comfortable seating areas. Again, the ladies who served us were fabulous. Our room with a king bed was immaculate and the sheets were crisp and clean. Each night we got a treat and a large bottle of water. This is the second time visiting the Chesterfield Mayfair and no doubt there will be a third, hopefully sooner rather than later.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Enjoy the bar! Have your breakfast here as it is delicious
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Adam Lake, General Manager at The Chesterfield Mayfair
Responded 2 weeks ago
Dear Guest, Thank you for sharing your recent experience at the hotel via TripAdvisor. It is ever so pleasing to learn that the attentions of the team made all the difference and that you had such an enjoyable time. I will ensure that the entire Chesterfield team, but particularly Carmen, Jade and Joszef will receive your praises directly. Your comments about our convenient location within central London, the á-la-carte breakfast service at Butlers restaurant, and of course, our timeless yet well-appointed bedrooms, are also very much appreciated. We look forward to welcoming you back to The Chesterfield Mayfair. Kind regards, Adam
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
S$457 - S$714 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the chesterfield mayfair hotel london, chesterfield mayfair hotel, chesterfield mayfair london
LOCATION
United KingdomEnglandLondonMayfair
NUMBER OF ROOMS
107
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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THE CHESTERFIELD MAYFAIR: UPDATED 2024 Hotel Reviews, Price Comparison and 2,995 Photos (London, England) - Tripadvisor

Frequently Asked Questions about The Chesterfield Mayfair
Which popular attractions are close to The Chesterfield Mayfair?
Nearby attractions include May Fair Bar (0.2 km), Mayfair (0.2 km), and Grosvenor Square (0.05 km).
What are some of the property amenities at The Chesterfield Mayfair?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Chesterfield Mayfair?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Chesterfield Mayfair?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to The Chesterfield Mayfair?
Conveniently located restaurants include Smith & Whistle, May Fair Kitchen, and Ormer Mayfair.
Does The Chesterfield Mayfair have airport transportation?
Yes, The Chesterfield Mayfair offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Chesterfield Mayfair?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Chesterfield Mayfair?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Chesterfield Mayfair offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Chesterfield Mayfair?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Polish.
Are there any historical sites close to The Chesterfield Mayfair?
Many travellers enjoy visiting Houses of Parliament (1.8 km), Churchill War Rooms (1.4 km), and Tower of London (4.9 km).