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Pullman London St Pancras

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#116 of 1,080 Hotels in London
Certificate of Excellence
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4,902 Reviews from our TripAdvisor Community

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Showing 3,684: English reviews
Reviewed yesterday NEWvia mobile

Great location if you are travelling to the three stations; Euston, St Pancras and kings cross. Hotel lobby is very spacious and light. Great staff and totally welcoming. I had a room on ninth floor and it was fairly spacious for London. I didn't have a chair for the working desk. More like a lounge seat. Not great if you...

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Thank Monkey168
London, United Kingdom
Reviewed yesterday NEW

Stop there for a friday night in London, very well loacted hotel. Very clean, spacious room and very nice bar with a DJ but the music was perfect as we can have a conversation without shooting. Very stylish shower and can not hear the other occupents. Perfect

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Thank maud d
Wolverhampton, United Kingdom
Reviewed yesterday NEW

We stayed at the Pullman St Pancras Hotel in January 2017. It is equidistant between Euston rail station and Kings Cross/St Pancras on Euston Road, so an ideal location for business travellers and tourists alike. The hotel was perfection in all respects, from the friendliness and efficiency of check-in staff to the spotlessly clean and comfortable accommodation. We also ate...

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Thank hilinebusiness
Scotland
Reviewed yesterday NEWvia mobile

This is not the cheapest hotel in London but has a great location next to the British Library and easy walking / trundling distance from Kings Cross, St Pancras and Euston Stations. It fronts on to Euston Road which is a busy central London arterial route. The rooms facing this are not what you would call noisy particularly the higher...

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Thank Peter C
Marcq-en-Baroeul, France
Reviewed 2 days ago NEW

We stayed here for 2 nights in a deluxe room. The staff was very professional and friendly. The breakfast buffet is perfect ! The hotel is ideally located to visit London (5min walk to Euston station).

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Thank Camille D
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Camille D, Thank you for your glowing review - 'perfect location, perfect service and wonderful breakfast'. It was such a pleasure to share your kind comments with the rest of our team. The Pullman London St Pancras strives to make our guests feel at ease, welcomed and enjoyable throughout their stay and leave nothing to be desired. Knowing you...

Prague
Reviewed 2 days ago NEWvia mobile

With great location close to 2 railway stations - King Cross and St Pancras. Very nice lobby and bar, friendly staff, very nice breakfast, just rooms a bit small, to switch on the shower has been quite difficult:-)

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Thank Czmichal
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Czmichal,, Thank you for taking the time share your experience with Trip Advisor and I am always pleased to hear that our guests were impressed with the service as well as the quality of the rooms and hotel facilities, both being equally important to an enjoyable stay. We look forward to welcoming you back for your next visit. Yours...

Stamford, United Kingdom
Reviewed 3 days ago NEWvia mobile

The Pullman is now my hotel of choice for a business trip to London. Conveniently located a (very) short walk from King's Cross. Clean and well appointed rooms - small but perfectly formed! Good breakfast and helpful efficient staff. The atmosphere is friendly and there's a buzz created by a good mix of tourists and people, like me, staying over...

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Thank caroline p
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear caroline p, Thank you so very much for your kind comments. I’m so pleased that we are your 'hotel of choice in London'. I very much hope that I will have the opportunity to meet you on your next stay. With all my best, Faith J Guest Experience Manager

Reviewed 3 days ago NEWvia mobile

Very good service, staff is very friendly! Nice, cozy and stylish room with view over the city. Great location with a short walk to kings cross st Pancras station. Would book often if it was a bit cheaper.

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Thank Francisco S
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Francisco S, Thank you for your kind review. We have a complimentary loyalty Le Club program which entitles you to exclusive discounts and special offers. It's a great deal and I am sure you will find plenty of opportunities to use it! I am delighted that you enjoyed your stay with us and hope to welcome you back again....

Reviewed 3 days ago NEWvia mobile

So we stayed here over Christmas the hotel is lovely rooms are nice and spacious but not too spacious for the price. There's actually a sofa bed type where the desk was which was nice. The bathroom had not been cleaned properly. There was a huuuuge white mark under the sink In the shape of someone being sick (it wasn't...

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Thank Sandrine H
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear Sandrine H, Many thanks indeed for your candid review ! I am glad to hear that you found the room to be nice and spacious and you found the location to be excellent. I am in total agreement that these fine points are what make a good stay become a great stay and I apologise that we fell short...

Bo'ness, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed for two nights on a weekend trip. It has recently had an upgrade and is a clean modern contemporary hotel with a good restaurant and spacious bedrooms. The shower passed my husbands stringent demands, however I did find the pillows a tad hard! Although the hot breakfast buffet was pretty average, the juice bar, fruit and bakery had the...

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Thank J07sc0tland
Faith J, Manager at Pullman London St Pancras, responded to this review

Dear J07scOtland, I am delighted to read your review of the hotel and I am glad that you enjoyed your stay with us. We are pleased to announce that we will have new pillows soon as a response to our guests' feedback. We would like to offer pillows that suit the level of comfort for all guests. The rain shower...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Golden Arrow Restaurant
Golden Arrow Restaurant
Cuisines: British, International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Following a £13 million transformation the hotel this 4-star upscale hotel is perfectly located for business or leisure. Only 3 minutes' walk from the International Eurostar terminal and 5 minutes' walk from Kings Cross or Euston Underground and train stations. Pullman London St Pancras is well placed in Central London, adjacent to the British Library. The British Museum, Covent Garden, Oxford Street, West End and The City are only 10 minutes away by Tube. Pullman St Pancras boasts the Golden Arrow restaurant and bar, as well as complimentary (standard) Wi-Fi internet access, a fitness centre, 17 meeting rooms and 24-hour room service. ... more   less 

Additional Information about Pullman London St Pancras

Address: 100 - 110 Euston Road, London NW1 2AJ, England (Formerly Novotel)
Region: United Kingdom > England > London > Euston / Kings Cross /St Pancras , Paddington / Maida Vale
Price Range: $251 - $417 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pullman London St Pancras 4*
Number of rooms: 312
Reservation Options:
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Also Known As:
Novotel London St Pancras Hotel London
Accor London St Pancras
London Novotel
Novotel London Euston
Novotel Euston
Hotel Style:
#51 Family Hotel in London
#67 Business Hotel in London
#69 Romantic Hotel in London
#98 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Pullman London St Pancras staff and other travellers.
31 questions
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Questions? Get answers from Pullman London St Pancras staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice views from the higher floors; Euston Road is very busy so light sleepers might enjoy rooms facing away from it more.”
 of 5 bubbles kyyhky, 15 Jan 2017 | Read review
“Surrounded by noise, light sleepers beware.”
  • Euston Road - never quiet.
  • Comfortable bed.
  • Spartan room on entering.
  • View from 8th floor lift lobby.
  • Just a bench for the desk.
  • Leaky shower.
 of 5 bubbles C6631CHmartinw, 10 Jan 2017 | Read review
“Ask for a quiet room”
 of 5 bubbles 411gabriellaw, 10 Jan 2017 | Read review
“Request room on the back of the building, high floor, and away from the elevator.”
 of 5 bubbles Teachgz, 9 Jan 2017 | Read review
“Try higher, probably quieter.”
 of 5 bubbles GHCMontreal, 7 Jan 2017 | Read review
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