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The Montcalm London Marble Arch

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The Montcalm London Marble Arch
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1,596 Reviews from our TripAdvisor Community

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Showing 1,462: English reviews
Reviewed 12 January 2016 via mobile

Stayed here on a business trip. Izabela on reception was particularly helpful and made sure I was happy with the room, I was upgraded to a different room without issue due to a request for a bigger bed. Very helpful staff and a very smart hotel.

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Helpful?
Thank AmyShep1
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear AmyShep1, Thank you for taking the time to leave a review following your recent stay with us at the Montcalm. I am delighted that to learn that you found the 'service great and the hotel smart' Thank you also for your compliments to Izabella, she is great asset to the team and your kind words are very much appreciated....

Swindon, United Kingdom
Reviewed 11 January 2016

Me & my partner visited this hotel over the weekend as part of our celebration for our engagement and was greeted with a very warm congratulations and a very polite member of staff. We were pleasantly surprised to be upgraded to one of their suites which was an amazing surprise & helped us to celebrate in style. Adella was very...

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Helpful?
Thank Jodie W
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Jodie W, Thank you for choosing the Montcalm to celebrate your engagement, it gives me great pleasure to hear that Adella was able to make your celebration a bit more special by organising the additional touches. We look forward to having you celebrate your birthday with us at The Montcalm. Kind regards, Francesco Sardelli Hotel Manager

Reviewed 8 January 2016 via mobile

What a lovely hotel! From the car jockey onwards the staff could not have been friendlier. Isabella from reception was fantastic and went beyond the call of duty making sure we were completey happy with our room. The room was lovely and high tech.. I pad . I pod dock great lighting and privacy glass in the bathroom. Bar great...

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Helpful?
1Thank Happyttavelllers
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Happyttavelllers, I am delighted that you had a great stay with us at The Montcalm. Thank you for the detail description of the room, facilities and for the compliments about the staff and in a particular about Isabella. Your feedback has been very much appreciated by the whole team. We look forward to welcoming you back at The Montcalm...

Reviewed 4 January 2016

From the moment i entered i felt extremely welcome, and was greated with lovely surprise of being upgraded to a suite. One of the front desk staff, Izabela, showed me to my room and did an exceptional job of ensuring i had everything i required in a polite and friendly manner. Without a shadow of a doubt i would return...

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Helpful?
4Thank James C
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear James C, Thank you for your lovely review following your recent stay at The Montcalm. I am delighted that you enjoyed your stay with us and to hear that the team made you felt extremely welcomed. Thank you also for the compliments about Izabela, she is indeed a great asset to the team. We look forward to welcoming you...

Jeddah, Saudi Arabia
Reviewed 4 January 2016

It is my 2nd stay in the Montcalm Hotel and I must say I am very thankful for the management, especially for Virag, the Duty Manager for looking after me. She is a very hard working lady, who always ready to help, no matter how difficult is the situation she helped me resolve it. I feel like it's my second...

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Helpful?
Thank Sawaf A
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Sawaf A, I am very happy to read that the Montcalm is your London home. Thank you for your compliments about Virag, Rodica and the rest of the team, I have shared your review with everyone and they are delighted that their commitment and effort has been recognised. We look forward to welcoming you and your family to your...

Nottinghamshire, United Kingdom
Reviewed 4 January 2016

Stayed here again at Christmas (this was my third visit) I was recognised by the doorman as I arrived - which was rather nice :-) The staff at The Montcalm are amazing! Always SO friendly, helpful & polite. I did have some disappointments with my room this year, but these were immediately rectified & I was upgraded to another room...

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4Thank Joanne B
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Joanne B, Thank you for your lovely review following another stay with us at the Montcalm. It gives me great pleasure to hear that time after time the team is always friendly, helpful and polite. I am sorry that there was an issue with you room however I am delighted that the team was able to rectify the issue...

Reviewed 3 January 2016

One of the nicest hotels i've had the pleasure to stay in. Great staff, great location and definitely worth the money for central london. Really nice rooms and the bathrooms are top notch. Breakfast too is amazing with a wide selection of food and good service from the friendly staff. I really can't fault this place. Will be returning very...

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Thank Hopandpop
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Hopandpop, Thank you so much for your fantastic review following your recent stay at The Montcalm. I am delighted that the Hotel is one of the nicest place you have stayed and to read that the team was great. Thank you also for mentioning the location and the compliments about the room and the breakfast. The whole team and...

Haifa, Israel
Reviewed 3 January 2016

I am writing on behalf of the entire MAROUN family, I would like to take this opportunity to comment how pleased we were, during our stay in THE MONTCALM HOTEL London, I would especially like to thank you Mrs. IZABEL for your time and effort and all the staff for the wonderful and professional handling towards us. Any comment or...

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1Thank Maroun15
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear Mr Maroun, Everyone at the Montcalm is thrilled to read your beautiful review following your recent stay at The Montcalm. I have shared your compliments with everyone here an in particular with Izabel and they are delighted that their commitment has been recognised. We look forward to welcoming you and hopefully your family back to The Montcalm in the...

Rochester, United Kingdom
Reviewed 2 January 2016

I stayed at the Montcalm Marble Arch to see the New Years Eve fireworks, I was upgraded, to a beautiful suite with a lounge. Very friendly staff who will do their utmost to make your stay comfortable and relaxing. Just a quick BIG Thank You to ANCA in particular, who was on the reception at the time I checked in,...

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3Thank GemmaH567
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear GemmaH567, I am thrilled to hear that you had such a great stay with us and thank you for you compliments about team and in particular about Anca, your feedback makes me very proud to be part of such enthusiastic and commented team. We hope to have the opportunity to welcoming you back at The Montcalm in the very...

Kingswinford, United Kingdom
Reviewed 2 January 2016

We arrived at the reception to receive a welcoming from the polite staff. Even though it was busy the staff managed to book us in at one of their finest rooms. Great view from the room. The hotel room was clean and well organised.

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1Thank J S
Francesco S, General Manager at The Montcalm London Marble Arch, responded to this review

Dear J S, Thank you for you amazing review following your recent stay with us. I am pleased that you had an enjoyable stay and to hear that the team did make you feel welcomed. We look forward to welcoming you back to The Montcalm in the very near future. Kind regards, Francesco Sardelli Hotel Manager

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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Afternoon Tea at The Montcalm London
Afternoon Tea at The Montcalm London
Cuisines: European, British
The Grill At The Montcalm
The Grill At The Montcalm
Cuisines: British, Contemporary
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about The Montcalm London Marble Arch

Address: 2, Wallenberg Place | Top of Park Lane, Marble Arch, London W1H 7TW, England
Region: United Kingdom > England > London > Marylebone
Price Range: $401 - $732 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Montcalm London Marble Arch 5*
Number of rooms: 143
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Cheap Tickets and Jetsetter so you can book your The Montcalm London Marble Arch reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Montcalm London Hotel London
Montcalm Nikko Hotel London
London Montcalm Nikko Hotel
Hotel Style:
#6 Spa Hotel in London
#8 Luxury Hotel in London
#10 Romantic Hotel in London
#13 Family Hotel in London
#15 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Montcalm London Marble Arch staff and other travellers.
19 questions
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Questions? Get answers from The Montcalm London Marble Arch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Executive rooms give access to the Club lounge for continental breakfast, canapés and in the evenings wine, beer, spirits Etc”
  • Lovely gift left in our room by Marta the front of house manager.
  • Executive Club twin room.
 of 5 bubbles CaroleCass, 22 Feb 2017 | Read review
“If you can, go for a suite.... we had two rooms and two bathrooms. Extra space was a blessing!”
 of 5 bubbles elizabethmE4841OH, 22 Feb 2017 | Read review
“Ensure your/any specific requirements are vocalised at checkin.”
 of 5 bubbles marygrimley01, 22 Feb 2017 | Read review
“Rooms clean and wecolming”
 of 5 bubbles RitzinDubai, 21 Feb 2017 | Read review
“Go for the club room, excellent club lounge.”
 of 5 bubbles 934sunila, 18 Feb 2017 | Read review
5 of 5