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Dolphin Hotel

32-34 Norfolk Square, London W2 1RS England
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Traveller (258)
Panoramas (9)
Room & Suite (171)


#676 of 1,200 hotels in London
Dolphin Hotel occupies an attractive Victorian building, first built in the 1850's and is situated in a tree lined square around 100 yards away from Paddington main line and underground stations.
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Property amenities
Free High Speed Internet (WiFi)
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Baggage storage
Non-smoking hotel
24-hour front desk
Breakfast available
Breakfast buffet
Vending machine
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Room features
Wake-up service / alarm clock
Coffee / tea maker
Flatscreen TV
Bath / shower
Hair dryer
Room types
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
English, French, Spanish, Greek and 2 more
759Reviews38Q+A48Room tips
Traveller rating
  • 128
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  • 93
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Popular mentions
danzoman10 wrote a review 7 Jan
Tredegar, United Kingdom34 contributions18 helpful votes
Nice little hotel, excellent location right outside paddington station. A few nice restaurants and pubs nearby. The interior is a little dated but that's reflected in the price, it's was very reasonable for the area. The room itself was a little small with a view of a brick wall outside the window but it did the job, there was a fridge in the room which was great for chilling a bottle of wine after a long day and the milk for the morning coffee. The shower was always hot and powerful and also the room was always hot (we left the window open most of the stay), that's not a complaint better to be too hot than cold!On our last day after checkout we was able to leave our luggage all day and collect later which was handy Overall a nice hotel and we had a great stay and would definitely book again.
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Date of stay: December 2021Trip type: Travelled with family
Room Tip: No parking here but a 2 minute walk to Paddington station for the mainline rail and underground.
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Response from Tarun J, Guest Services / Front Office at Dolphin Hotel
Responded 2 weeks ago
Dear danzoman10, Thank you very much for your detailed and positive feedback. We are delighted to hear that you enjoyed your stay with us and especially that you appreciated our free of cost luggage space service. It was our great pleasure to welcome you and we are looking forward to welcoming you again in your future visits to London. All the best, Dolphin Hotel
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TheWickerMan wrote a review Dec 2021
Bristol, United Kingdom67 contributions12 helpful votes
Good hotel in a perfect location for Paddington, comfortable bed, usb by bedside, kettle and fridge a bonus. Small bathroom but powerful shower. Lovely friendly receptionist. Adequate breakfast. Good value for money. No lift could be a problem for some guests.
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Date of stay: December 2021Trip type: Travelled with family
Response from Tarun J, Guest Services / Front Office at Dolphin Hotel
Responded 2 weeks ago
Dear TheWickerMan, Thank you for taking the time to write this review and for your positive comments about your overall experience with us. At Dolphin, we always strive to offer a comfortable stay to our guest in a welcoming and clean environment with the best possible services for affordable price in central London. We do understand no lift could be a problem for some guest however, we have also been very vocal about architectural restrictions that do not allow us to have lift. It was our great pleasure to welcome you and we hope to see you again. All the best, Dolphin Hotel
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Timbo-travels wrote a review Dec 2021
Eaglescliffe, United Kingdom34 contributions14 helpful votes
This place is dirty, smelly and all round an unpleasant place to stay. The whole place is shabby reception, hallway, stairway and the room. The place did not feel Covid safe at all. Can't comment on breakfast as we decided not to stay for it. We paid £151 for this... I wouldn't go back if you paid me to.
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Date of stay: December 2021
Sleep Quality
JI52 wrote a review Nov 2021
Coleraine, United Kingdom81 contributions51 helpful votes
This was my first visit. I will NOT stay here again if I have luggage as there is NO lift and I was in a room on the FOURTH floor. Having sad that, the staff are all very friendly and try really hard. My room was serviced daily with fresh towels etc. As I was in the top floor, the water pressure was low at times and indeed a member of staff examined it one morning when owing to high usage elsewhere, there was nothing in the taps in my room. But after an hour there was good pressure in the shower. The staff try hard but they are working in a building that needs upgraded and especially with a LIFT!! Breakfast was really good - the staff there keep the dining room airy, bright and spotlessly clean, and keep replenishing the food holders.
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Date of stay: November 2021Trip type: Travelled solo
Cin S wrote a review Sep 2021
1 contribution1 helpful vote
The location is great, the room was very nice and had all necessities. We enjoyed the good breakfast and the staff was very kind and helpfull. Really enjoyed our stay and will stay here again when visiting London
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Date of stay: September 2021
Sleep Quality
1 Helpful vote
Response from Tarun J, Guest Services / Front Office at Dolphin Hotel
Responded 2 weeks ago
Dear 743cins, Thank you so much for this amazing review. We are delighted to hear that you enjoyed your stay with us and that we were able to make you feel welcome during your stay. We can't wait to welcome you again in your future visits to London! All the best, Dolphin Hotel
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US$55 - US$162 (Based on Average Rates for a Standard Room)
best western london, dolphin hotel london
United KingdomEnglandLondon
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Frequently Asked Questions about Dolphin Hotel
Which popular attractions are close to Dolphin Hotel?
Nearby attractions include Paddington Station (0.2 km), Diana Princess of Wales Memorial Fountain (0.4 km), and Serpentine Boating Lake (0.4 km).
What are some of the property amenities at Dolphin Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and breakfast buffet.
What food & drink options are available at Dolphin Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Dolphin Hotel?
Yes, parking is available to guests.
What are some restaurants close to Dolphin Hotel?
Conveniently located restaurants include The Victoria, Mihbaj Café & Kitchen, and Paramount Lebanese Kitchen.
Are pets allowed at Dolphin Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Dolphin Hotel?
The staff speaks multiple languages, including English, Spanish, French, Italian, Greek, and Romanian.
Are there any historical sites close to Dolphin Hotel?
Many travellers enjoy visiting Churchill War Rooms (3.4 km), Tower of London (6.8 km), and Houses of Parliament (3.8 km).
Is Dolphin Hotel accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.