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The Norfolk Towers Hotel

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Traveller (66)
Room & Suite (177)
Dining (28)
Overview
  • Excellent27%
  • Very good44%
  • Average16%
  • Poor4%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Reviews (155)
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113 results
Traveller rating
35
46
17
6
9
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Time of year
LanguageEnglish
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35
46
17
6
9
Show reviews that mention
All reviewspaddington stationcontinental breakfastmodern boutique hotelhotel staff were friendlyedgware roadheathrow expressgreat locationlong daysone night staylovely hotellarge bednice bathroomthoroughly enjoyed our stayair cona great place to staygood sizespent nights
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1 - 5 of 113 reviews
Reviewed 3 days ago via mobile

Amazing place! Really nice location and hotel overall. Stuff - all nice and helpfull. Rooms are clean and breakfast is delicious. I really enjoyed my stay in London. The bar is EXTRA nice! All the best :)

Thank Sara B
Reviewed 3 days ago via mobile

My friend and I arrived on 15 Apr 2018 morning the hotel staff told us the check in time is 3 pm; so we decided to leave our bags in the store room the hotel offered to us. I put my small bag (where i...More

3  Thank Mohanad M
Response from norfolktowers, General Manager at The Norfolk Towers HotelResponded 3 days ago

Dear Mohanad M, We are deeply sorry to hear of your experience on this occasion. Please accept our sincere apologies on behalf of the management team as this is not the usual level or standards that we aim to achieve. Please be assured that the...More

Reviewed 1 week ago

A very very nice hotel with state of the art facilities, very clean, confirtable and with easy access by bus around London.. The bus staton ius just 50 meters from hotel's entrance !!! The hotels' restaurant has excellent quality food especially the chicken curry which...More

2  Thank costas20152015
Response from norfolktowers, General Manager at The Norfolk Towers HotelResponded 3 days ago

Dear Costas2012015, We are delighted to hear that you enjoyed your stay and the unbeatable location made your trip even easier and more comfortable. We do look forward to welcoming you back to the Hotel again in the future.

Reviewed 16 March 2018 via mobile

Hotel is within a 5 to 10 minute stroll from Paddington station. Entrance to the hotel is bright and inviting. The ladies on reception were very nice and courteous. The lift is very small and slow. We stayed in a twin room which was small...More

Thank GavMurf
Response from norfolktowers, General Manager at The Norfolk Towers HotelResponded 3 days ago

Dear GavMurf, Thank you for taking the time out to post on TripAdvisor regarding your recent stay with us. We strive to provide each and every guest with a ‘warm and welcome’ stay so I am pleased to know that you were all well looked...More

Reviewed 8 March 2018

I'd read that the double rooms were small and that was indeed they case. But other than that the room was lovely. Great air conditioning, very comfortable bed (we both slept fantastically), lovely rain shower. The hotel itself was lovely. Beautiful to look at, and...More

Thank Katie S
Response from norfolktowers, General Manager at The Norfolk Towers HotelResponded 3 days ago

Dear Katie S, Thank you for taking the time to review our hotel, I am delighted to read that you have enjoyed your stay with us.One area we have focused our efforts on is delivering high level of customer service. We look forward to welcoming...More

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About
Amenities
Top amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Room Service
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$120 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#360 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$120 - US$305 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#360 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (66)
Room & Suite (177)
Dining (28)
Amenities (5)
Questions & Answers
Ask a question
Alicia S
30 November 2017|
Answer
Response from suzric | Reviewed this property |
Yes ours had a small bar fridge but would check with hotel as maybe not all rooms have them
1
Vote
Shaden K
27 November 2017|
Answer
Response from mariesteve2016 | Reviewed this property |
Sorry I don’t no. I would check with the hotel, they were very helpful.
0
Votes
Room Tips
"All rooms are rather small but comfortable and well equipped"
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"We were on 5th floor and it was very quiet ."
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"Only stayed in one room so not sure what is best. Just ask when booking."
Read review
"4th floor double room was tiny, lovely and quiet, roofs-view"
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