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The Norfolk Towers Hotel

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The Norfolk Towers Hotel
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995 Reviews from our TripAdvisor Community

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Showing 780: English reviews
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Reviewed 2 weeks ago via mobile

I ever been there during 3 nights. The place is good, nearly the padding station and very good tô locomotion. The breakfast is ok, basic, but you have everything that you need! If you wanna pay a bit more, you can enjoy the option plus complete, with English breakfast options. I didn't tried. The room are very small, but clean....

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Thank Gisele P
Vancouver
Reviewed 3 weeks ago

SHAME ON THEM This hotel Norfolk Towers Paddington decided to take $271.00 fee when I cancelled with notice. They did this even though I pleaded with them not too. I makes me especially mad considering that they did not leave the room open but quickly rebooked. So they doubled their money at my expense. DO NOT STAY HERE. There are...

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Thank Italy09-2008
Reviewed 4 weeks ago

We were a party of four. The hotel was clean. The staff were a "bit stuffy" upon arrival. After speaking with the front desk manager the staff seemed more friendly. The bar is a great place for drinks - the bartenders were the friendliest people in the hotel. Biggest complaint -- the elevator was out for the entire visit. Had...

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Thank Gabriella L
Reviewed 4 weeks ago via mobile

This hotel is at a great location, and newly renovated. Rooms are small, but clean and nice. The Asian woman supervising breakfast is hovering like a hawk above the guests. Not very welcoming or friendly. All business. The girls serving and attending at breakfast look very not-motivated, and are almost being treated as slaves by the Asian woman. Please, Norfolk...

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Thank Léon H
London, United Kingdom
Reviewed 4 weeks ago

After a small problem with our allocated room, we were moved quickly and seemlessly. The staff were without exception, the best experienced in London for years. From check in to check out they were faultless and professional. Great breakfast too, which we had not intended having as part of our package, but ate there every morning.

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Thank Kerry S
Gloucester, United Kingdom
Reviewed 4 weeks ago

We booked a one night stay here and were allocated a room on the 4 th floor , the lift was broken so my friend, who as a serious illness asked for a different room. The staff immediately offered a suite on the lower ground floor which they made up for us in 5 minutes ! Lovely room , spotlessly...

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Thank 439marty007
Kyoto, Japan
Reviewed 21 February 2017

Stayed one night as part of a business trip. It is a beautiful hotel close to Paddington station and the friendly smile of the staffs made me feel pretty comfortable, especially after a long day's work. The bar on the ground floor is atmospheric and both beer and food were great. The only problem is their lift, which is so...

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1Thank GKen64
Reviewed 17 February 2017

Nice hotel, good breakfast, nice personal. Rooms are comfortable and clean. there is only one elevator which is a small disadvantage at breakfast hours (only disadvantage when you really need it). we enjoyed our stay

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1Thank BT44307
Essex, United Kingdom
Reviewed 14 February 2017 via mobile

Stayed here one night, it was a lovely hotel. The first thing that strikes you is how incredibly friendly the staff are. They do everything with a smile. The food is so tasty and very reasonable priced. And then me and my sister sat in their bar at happy hour and had the best cocktails ever! Singapore sling, pina colada,...

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2Thank missbaba66
London, United Kingdom
Reviewed 11 February 2017 via mobile

My girlfriend and I stayed for one night as part of an early-Valentines trip to the capital. We chose the place as it was one of the cheapest we found on booking.com and the reviews were ok. The hotel is about a 10 minute walk from Paddington, right by St Mary's hospital. The lobby is very bright and clean and...

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Thank Philip G

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Room Service

Additional Information about The Norfolk Towers Hotel

Address: 34 Norfolk Place | Paddington, London W2 1QW, England
Region: United Kingdom > England > London
Price Range: $208 - $379 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Norfolk Towers Hotel 3.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Norfolk Hotel London
The Norfolk Hotel
Norfolk Towers Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Norfolk Towers Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this hotel, run by mean greedy people.”
Italy09-2008, 31 Mar 2017 | Read review
“Call to make sure elevator working before you arrive”
769gabbyl, 26 Mar 2017 | Read review
“Upper floors are best”
, 26 Mar 2017 | Read review
“We had a suite on lower ground floor LG6 , there was no view but we had peace and quiet as no traffic noise at all , lovely !”
439marty007, 23 Mar 2017 | Read review
“Room on the first or second floor.”
nak0032016, 2 Dec 2016 | Read review
5 of 5