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The Park Tower Knightsbridge, A Luxury Collection Hotel, London

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#204 of 1,087 Hotels in London
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The Park Tower Knightsbridge, A Luxury Collection Hotel, London
The Park Tower Knightsbridge, A Luxury Collection Hotel, London
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980 Reviews from our TripAdvisor Community

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Showing 880: English reviews
Start your review of The Park Tower Knightsbridge, A Luxury Collection Hotel, London
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New York City, New York
Reviewed 3 days ago NEW

Just stayed here over the X'Mas/New Years Holidays, as well as a few nights in Feb. Had previously given it a negative review for lack of response from one of the teams in the hotel. Need to give it a much improved rating since they have taken care of every requests since (3 stays and counting). Location is great (right...

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Helpful?
Thank Wilson L
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Wilson L, Thank you for taking the time to review the Park Tower Knightsbridge. I am delighted to learn that you had enjoyed your stay with us especially as you had issues in the past. I look forward to welcoming you back to the Park Tower when your travels bring you back to London. Kind Regards Sue

Reviewed 1 week ago

This hotel was a bit tired...but since SPG have owned the property they have revitalized the hotel completely . Its location for knightsbridge shopping is perfect. The rooms are well sized( not massive ) but at the price point are the best deal for a Luxury hotel in Knightsbridge. Breakfast is very good and with the new staff a pleasure...

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Helpful?
Thank Readytoburst
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Readytoburst, Thank you for taking the time to review the Park Tower Knightsbridge. I am delighted to learn that you had enjoyed your stay with us and that you found the location to be so convenient and that our staff looked after you so well. I will personally pass on your lovely comments to both Jesus and Lloyd. I...

Scarsdale, New York
Reviewed 1 week ago

This hotel is chic and elegant. The staff is very courteous and helpful. The room is super clean and comfortable. We appreciated the location of the hotel which was near shopping and site-seeing; it is a short walk to main streets for easy access to public transportation and major sites. We would definitely return to this beautiful hotel!

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Helpful?
Thank aprp2111
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear aprp2111, Thank you for taking the time to review the Park Tower Knightsbridge. I am delighted to learn that you had enjoyed your stay with us and that you found the location to be so convenient and that our staff looked after you so well. I look forward to welcoming you back to the Park Tower when your travels...

Paris, France
Reviewed 1 week ago

The hotel is very well located, 2 mins walking distance from Harrods and of the London's main attractions. The staff is very professional including the Bar Manager Sergio who helped us in our choices. I do recommend this hotel.

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Helpful?
Thank anthobar
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear anthobar, Thank you for taking the time to review the Park Tower Knightsbridge. I am delighted to learn that you had enjoyed your stay with us and that you found the location to be so convenient. I am also pleased to hear our staff looked after you so well and I will personally pass on your kind words to...

Los Angeles, California
Reviewed 1 week ago

The best thing about this hotel is the incredible location. Right next to Harvey Nichols, steps from Harrods and the tube, as well as Hyde Park across the street. The rooms facing the park are quiet and lovely. They are apparently redoing some of the rooms so make sure when you check in you ask where the construction is happening....

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Helpful?
1Thank Lasa88
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Lasa88, Thank you for taking the time to review the Park Tower Knightsbridge. I am pleased to learn that you enjoyed your stay with us and found the location to be so convenient. Please accept my apologies for the noise issues you encountered during your stay. I hope to welcome you back to the Park Tower should your travels...

Bologna, Italy
Reviewed 2 weeks ago

The hotel is maybe not luxury as indicated. It is certainly expensive, condidering the size of the rooms ( quite small). It is certainly the best choice you can have for shopping and for spending hours at Harrods !

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Helpful?
Thank franco_magagni
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear franco_magagni, Thank you for taking the time to review the Park Tower Knightsbridge. Please accept my apologies that you found the room to be small. I am pleased to learn that you that you found the location to be so convenient especially to enjoy shopping. I do hope we will have the opportunity to welcome you back to the...

Los Angeles, California
Reviewed 2 weeks ago via mobile

Booked an executive room. This hotel is rated as a luxury collection hotel. Very hard to believe. I would rate this hotel three stars at best. The room is tiny, totally out dated, thin walls, carpeting very old, etc. Hotel has virtually no lobby. The only positive aspect is the location. Definitely will not return. Very disappointed.

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Helpful?
Thank Raffi B
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Raffi B, Thank you for taking the time to review the Park Tower Knightsbridge. Please accept my apologies that you did not find the hotel to be up to the luxury standards you expected. I am pleased to learn that you found the location to be so convenient. I do hope we will have the opportunity to welcome you...

New York City, New York
Reviewed 2 weeks ago

stayed at the Park Tower Knightsbridge for 2 nights to celebrate my birthday. I was extremely pleased with the hotel from start to finish. Upon arrival I was kindly greeted by the very pleasant and friendly doorman ( I did not catch his name, but I arrived Tuesday, January 10th at 9:30am), my checkin process was quick and efficient. My...

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Helpful?
Thank Corie C
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Corie C, Thank you for taking the time to review the Park Tower Knightsbridge. I am pleased to learn that you enjoyed your birthday with us and that our doorman gave you a nice warm welcome. Please accept my apologies for the service issues you encountered in the bar, I have shared this our Food & Beverage Manager. I...

Hong Kong
Reviewed 2 weeks ago

good thing about this hotel is on location, central london, and it's just 3 mins walk away from knightsbridge station. the bed in this hotel is extremely good, the best hotel bed ever! and hotel room is spacious. the time we visited London was not too busy, all service requests were attended quickly. yet, dont be fooled by the hotel...

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Helpful?
Thank dhui
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear dhui, Thank you for taking the time to review the Park Tower Knightsbridge. Please accept my apologies that your stay was not up to the luxury standards you expected. I am pleased to learn that you enjoyed our luxury collection bed and that you found the location to be so convenient. I do hope we will have the opportunity...

Chepstow, United Kingdom
Reviewed 2 weeks ago

Great location, fantastic staff, nothing is too much trouble. Easy going venue, go with the flow & happy to change plans to suit your requirements. Facilities are up to scratch & hotel always looks smart.

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Helpful?
Thank Neil H
SueFinlayParkTower, General Manager at The Park Tower Knightsbridge, A Luxury Collection Hotel, London, responded to this review

Dear Neil H, Thank you for taking the time to review the Park Tower Knightsbridge. I am delighted to learn that our Banqueting team always look after you and I will share you lovely feedback with them. We look forward to welcoming you back to the Park Tower in the future. Kind Regards Sue

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Staying in Belgravia

Neighbourhood Profile
Belgravia
Home to the vast majority of embassies and diplomatic residences in London, sophisticated and upscale Belgravia also boasts a wealth of luxury hotels, fine dining restaurants, and some of the city’s most stroll worthy lanes. While the prices here are high, taking a leisurely stroll through the streets of picturesque and elegant white stucco houses is free. Hyde Park and the Buckingham Palace Gardens are only a stone's throw away to the north, and some of Europe’s best shopping is nearby as well.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Distinctly Knightsbridge, The Park Tower Knightsbridge, a Luxury Collection hotel, London has become the residence for global explorers looking for an authentic experience of the locale. Located just a short walk away from iconic Hyde Park, the hotel features 280 guest rooms and suites, most of them affording breathtaking views of Knightsbridge, Hyde Park and over London's skyline. Recognised as the destination authority, the hotel head concierge and his team will help uncover the hidden gems of the locale so that guests can make the most of their stay. The Park Tower Knightsbridge is also home to critically-acclaimed fish restaurant One-O-One, The Knightsbridge Lounge which serves Hyde Park-inspired afternoon tea, and The Hyde Bar, offering whiskies and cigars in an intimate and refined setting. ... more   less 

Additional Information about The Park Tower Knightsbridge, A Luxury Collection Hotel, London

Address: 101 Knightsbridge, London SW1X 7RN, England (Formerly Sheraton Park Tower)
Region: United Kingdom > England > London > Belgravia
Price Range: $437 - $838 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Tower Knightsbridge, A Luxury Collection Hotel, London 5*
Number of rooms: 280
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Also Known As:
Sheraton Park Tower Hotel London
Sheraton Park Hotel
Sheraton London
London Sheraton
Hotel Style:
#147 Family Hotel in London
#153 Luxury Hotel in London
#222 Romantic Hotel in London
#253 Business Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Park Tower Knightsbridge, A Luxury Collection Hotel, London staff and other travellers.
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Questions? Get answers from The Park Tower Knightsbridge, A Luxury Collection Hotel, London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a breakfast package.”
 of 5 bubbles Readytoburst, 15 Feb 2017 | Read review
“Ask for one away from the construction inside the hotel, Park view is nice.”
  • View of the Christmas market from the room.
 of 5 bubbles Lasa88, 12 Feb 2017 | Read review
“request for a room with view”
  • basic bathroom
  • slight drainage problem, torn shower area
  • 4-star hotel setup in bathroom
 of 5 bubbles dhui, 4 Feb 2017 | Read review
“Ask for a room on a higher floor”
 of 5 bubbles pseffens, 20 Jan 2017 | Read review
“great showers, luxury amenities and superior quality that you find at the Four seasons hotels..park view rooms are worth it to reserve.”
 of 5 bubbles dawson1313, 15 Dec 2016 | Read review
5 of 5