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Citadines Trafalgar Square London

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#276 of 1,088 Hotels in London
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Citadines Trafalgar Square London
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1,987 Reviews from our TripAdvisor Community

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There are newer reviews for Citadines Trafalgar Square London
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Showing 1,363: English reviews
Reviewed 2 weeks ago

It's very nice place, but its an apart hotel so it doesn't have daily maid service. But you are in mid town with a small kitchen and can save on meals out if you want to. It's a block to Trafalgar Sq, a block to the Thames. There is a convenient small grocery on the corner, a couple of pubs...

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Helpful?
Thank Kzjerez
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Reviewer, Thank you for your wonderful review. I am delighted you had a good stay with us, and I look forward welcoming you back soon. Kind regards, Anthony Bull Asst. Residence Manager

Corona, California
Reviewed 2 weeks ago

Our family of 5 adults loved this hotel. We were all comfortable, slept well, and loved how close this is to everything in London. Despite being in the city, it was quiet. Very close to Embankment Station, restaurants & shows.

Review collected in partnership with this hotel
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Helpful?
1Thank Marisa R
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Marisa, Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your...

Wolverhampton, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed with 2 friends in 1 bed apartment for a weekend. Great location. Clean room with all you need for a break. We arrived early (10.30am) and were able to check in early too. Friendly staff. Would stay again!

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Helpful?
1Thank Kristie1510
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Kristie, Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. Kind regards, Anthony Bull...

Reviewed 2 weeks ago

the best thing in this hotel is the location, you can walk around easily as most of attraction is around you. comparing to other hotels (in/out UK) the services is not to the level. but i will stay again on it if come back to London

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Helpful?
1Thank Ali A
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Ali, Thank you for submitting your feedback score and comments. I am happy to read that overall you enjoyed your stay with us. I have taken note of your comments about the service. We look forward in welcoming you back in the near future. Kind regards, Anthony Bull Asst. Residence Manager

West Bend, Wisconsin
Reviewed 2 weeks ago

This hotel was clean and had the amenities we were looking for. So close to Trafalgar Square, tube station, restaurants, museums, the Thames, tourist sights and some shops. You can easily get around from here walking or using the Tube.

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Helpful?
1Thank DJacoby2014
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Reviewer, thank you for taking the time to share your experience on this platform. I am glad you have enjoyed your stay and we look forward welcoming you again soon. Kind regards, Anthony Bull Asst. Residence Manager

Cardiff, United Kingdom
Reviewed 2 weeks ago

What fantastic apartments with everything you need for your stay. We had a 2 bed apartment for the 5 of us staying for 2 nights. The kitchen is small but had all you needed a microwave, dishwasher,fridge,kettle and they even provided tea,coffee,milk and washing up liquid! The room was cosy with a double pull out bed. The 2 bedrooms had...

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Helpful?
1Thank KarlPerry777
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Karl, So pleased you enjoyed your stay with us here at Citadines Trafalgar, and you found our staff to be friendly and helpful. I am so pleased you keep coming back to us and you feel at home when you do!It is immensely rewarding to read such a positive review and serves as a great motivator to the team...

Reviewed 3 weeks ago via mobile

Loved the location. Enjoyed the hotel. Everyone who I interacted with was pleasant and helpful. The room was exactly like I expected. Fridge, stove top, microwave all easy to use for my 5 day stay. Saved a lot of money. Mattress could have been better--- I could feel the springs, but I'm in mattress sales so I am a bit...

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Helpful?
1Thank Katherine P
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Katherine, Further to your recent stay at the Citadines Trafalgar I am in receipt of your feedback which you very kindly took the time to complete online. It is immensely rewarding to read such a positive review and serves as a great motivator to the team here at the Hotel. We strive to provide our guests with memorable experiences...

Washington DC, District of Columbia
Reviewed 3 weeks ago

You can't beat the location or price of this hotel. My husband and I stayed in a one bedroom-suite with my brother and his wife, which was more than enough room for our 4 day stay in London. The hotel is centrally located, right by the tube and many attractions. The living area with sofa bed had a door that...

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Helpful?
1Thank Debbie D
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Debbie, Thank you for your most generous and encouraging feedback from your recent stay with us. We were truly delighted that we succeeded in creating a pleasant experience and that you have become a fan of our service and amenities. We sincerely appreciate your recognition and recommendation and look forward to welcoming you back soon. Kind regards, Anthony Bull...

Copenhagen, Denmark
Reviewed 3 weeks ago

Our room was fairly expensive, so we expected a high quality experience, however, when compared to our second room at the Threadneedles (which cost $50 less) the shortfalls could not be ignored. We waited about 10 minutes simply to check in, since only one receptionist was available. We had a terrible time logging into the Wi-Fi, and it never updated...

Review collected in partnership with this hotel
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Helpful?
Thank kristing83
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Reviewer, Thank you for your comments following your recent stay at the Citadines Trafalgar, I appreciate the time you have taken to share your experiences on this site. Naturally your comments are deeply concerning to both myself and my team, who all share a passion for great customer service. Please be assured your experience is completely incongruous, as many...

Melbourne
Reviewed 3 weeks ago

We were initially booked in the Mayfair branch of this hotel, which was closed after our booking. Citadines located us to Trafalgar Sq, and kindly upgraded us to a 2 bedroom apartment. This slept 6 people. The lounge and kitchenette are on ground level and through stairs (small) you have the 2 bedrooms and 1 bathroom (separate toilet) on 2nd...

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Helpful?
1Thank Michelle36Melbourne
Ben A, Manager at Citadines Trafalgar Square London, responded to this review

Dear Michelle, Thank you kindly for bestowing us with your generous compliments in respect to our accommodations and amenities. We were truly delighted that we exceeded your expectations .We look forward to welcoming you back to Citadines Trafalgar. In the interim, we remain at your service. Kind regards, Anthony Bull Asst. Residence Manager

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Staying in Trafalgar Square / Embankment

Neighbourhood Profile
Trafalgar Square / Embankment
With its iconic Nelson’s Column, majestic oversized lions and brightly-lit fountains, Trafalgar Square is not just considered the heart of this bustling London hub, but the very core of the city itself. Beyond this esteemed gathering place are more famous icons, as well as a disproportionate numbers of the city’s most popular cultural attractions including the National Gallery and many West End theaters. Along the way to these major sites are quiet lanes and antiquated pubs to discover, as well as riverside vistas to enjoy on the embankment. With a calendar full of celebratory events, any time of year is a fine time to visit.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated for 2012 and located just a few steps away from Nelson’s Column in Trafalgar Square, Citadines Prestige Trafalgar Square London is a short walk from the Houses of Parliament, Big Ben and Westminster Abbey. You are also close to Buckingham Palace, St James’s Park and the National Portrait Gallery which houses one of the greatest European art collections in the world. In this area, busy streets are lined with shops leading down to Covent Garden and Oxford Street. Nearby, St James' Park is a perfect place to take a break from the bustle of the city. The Apart'hotel offers you 187 air conditioned flats over 9 floors, including 126 studios for 1 or 2 people, 49 one-bedroom apartments that sleep up to 4 people and 12 two-bedroom duplex apartments for up to 6 people. In the studios, choose between a double or twin pullout sofa bed. In the one-bedroom apartments, there are twin pullout sofa beds in the lounge area and a double bed in the bedroom. In the two-bedroom apartments, there are double sofa beds in the lounge area, and double beds in the bedrooms.Each studio and apartment of the residence houses a bathroom with hairdryer, a fully-equipped kitchen area complete with cooking hobs, microwave, fridge and dishwasher, complimentary internet access, TV with satellite channels, a direct-line phone and safe deposit box. Ideal Location.Many of the major sites of London are on your doorstep, including the Houses of Parliament & Big Ben, Buckingham Palace and Westminster Abbey. Being very close to the River Thames, your apart’hotel offers easy access to the Southbank Centre and its wide selection of theatres, bars and restaurants as well as the London Eye observation wheel. Culture lovers will enjoy visiting the National Gallery which houses one of the greatest European art collections in the world. Citadines Prestige Trafalgar Square London is convenient for Charing Cross and Embankment Underground stations, providing easy connections to all parts of the capital. Immerse yourself in the lively atmosphere of Piccadilly Circus and take in a show in the heart of Theatreland and then head to one of the plentiful traditional English pubs to round off your evening before heading back to your Apart'hotel. ... more   less 

Additional Information about Citadines Trafalgar Square London

Address: 18 - 21 Northumberland Avenue, London WC2N 5EA, England
Region: United Kingdom > England > London > Trafalgar Square / Embankment
Price Range: $273 - $487 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Citadines Trafalgar Square London 4*
Number of rooms: 187
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Also Known As:
Citadines Trafalgar Square London Hotel London
Citadines Hotel London
Hotel Style:
#11 Green Hotel in London
#204 Luxury Hotel in London
#211 Family Hotel in London
#226 Romantic Hotel in London
#259 Business Hotel in London
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Questions & Answers

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Oxford, Mississippi

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Questions? Get answers from Citadines Trafalgar Square London staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very nice room need to have every day cleaning ”
 of 5 bubbles 357irenae, 23 Feb 2017 | Read review
“All the rooms are very different from one another. Which explains the very different reviews with respect to the room sizes. You might want to communicate with the hotel in advance if you have any real issues with some of the configurations.”
 of 5 bubbles 387douglast, 22 Feb 2017 | Read review
“We were on level one, but no street noise as double windows.”
 of 5 bubbles Michelle36Melbourne, 1 Feb 2017 | Read review
“Request a front facing room if you want any kind of view!”
 of 5 bubbles KerryS708, 1 Feb 2017 | Read review
“If you are on the higher floors, you have less noise from the street below (apart from sirens on ambulances etc). ”
 of 5 bubbles Hogiabach, 27 Jan 2017 | Read review
5 of 5