We were not supposed to be staying here but had to last minute as we were let down by the original property. We arrived in this hotel after a few stressful hours and all I can say is the team were totally fantastic. Lovely, friendly and helpful. Beds were comfy and the sitting area was cosy. The hotel itself is a little basic but for the price offers real value for money. The team couldn’t be more helpful and turned a bit of a nightmare into a fantastic weekend away. It’s a very tough time for the hospitality sector due to covid but the team were great.
We had booked a 50th birthday celebration and booked an apartment in Covent Garden we were moved at the last minute the day before we were due to travel (from Glasgow) to other studios in Regents Park. However these were not suitable at all! and spotted the Americana across the road. We booked this and reclaimed from Booking.com. The staff in this hotel could not have been more accommodating, letting us use the dining room to put up some balloons and use their fridge for Prosecco, and having left my charger behind kindly posted it back to me. It’s not the most glamorous hotel in London but was ideal for us to use as our base for the weekend. We would definitely return, so friendly and welcoming!! Thanks again for making what seemed like a doomed weekend into a fantastic one. Kind regards.…
Very nice stay in this hotel. We can only recommend. Closely to the center, cosy room, good breakfast, good sleeping. Accommodating stuff. We are very satisfied and plane to repeat our stay in this hotel.
The room is extremely dirty. They didn't change the sheets on sunday and didn't give us new towels. So we told the manager. On monday they didn't change them again and we had to change them by ourselves. The room is really really gross. There is dust everywhere. And the carpet on the floor stinks like dog piss. The bath was also dirty and there was mould in the shower. I think they never cleaned the room!!! Never ever again!
Stayed here for 2 nights as I was attending a conference nearby & this was the only hotel in the area for a reasonable price. My room was tired looking but all of the basic amenities were available. Plug & USB sockets by the bed were a pleasant bonus! Bed was a little hard but I slept well, there was no mattress protector which I felt a little uneasy about, as the bottom sheet was not fitted and so the mattress was exposed easily & didn’t look to be in the best condition. Free tea & coffee available downstairs which you can take back to your room. Basic continental breakfast offered which met my needs. Very friendly service. I would probably use this hotel again next time I’m working in the area.