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Arbor Hyde Park Hotel

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#169 of 1,087 Hotels in London
Certificate of Excellence
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Arbor Hyde Park Hotel
Arbor Hyde Park Hotel
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579 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Buenos Aires, Argentina
Reviewed 2 weeks ago

Comfortable double superior room with finest decoration Complete and High quality breakfast 5 minutes walk to Underground and buses Monica manages the front desk with high profesionality ¿ No minibar in the rooms?

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Helpful?
Thank Anita4980
Jebunnessa H, Group Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Anita4980 Thank you so much for your lovely review. I was delighted to read that you liked your superior room, enjoyed breakfast and found our location close to public transport links ideal for getting around. Thank you for mentioning Monica, I will share your review with her. I hope that we will have the pleasure of welcoming you back...

Malmo, Sweden
Reviewed 3 weeks ago

I recently stayed Thursday to Sunday at Arbor Hyde Park with my wife. We arrived late on Thursday night and were warmly welcomed by the front desk and shown to our room. The hotel and our room were beautifully decorated and spotlessly clean. The room, although a little cold to start with, was spacious with a very comfortable twin bed,...

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Helpful?
1Thank Nick B
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Nick B Thank you so much for your lovely review. I was delighted to read that you enjoyed all aspects of your stay and thank you for sharing your experience and recommending Arbor Hyde Park to other travellers. I hope that we will have the pleasure of welcoming you back very soon. Best wishes Jebunnessa

Sydney, Australia
Reviewed 4 weeks ago

We stayed here recently for 4 nights with friends and it proved to be a good base to explore London. The hotel is in easy walking distance to Lancaster Gate tube station with a few good pubs in the area. Rooms were somewhat unorthodox and quirky in design and layout but nevertheless were a good size. Bed was very comfortable...

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Helpful?
1Thank verie
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear verie Thank you for your lovely review. I was delighted to read that you enjoyed all aspects of your stay and that our location enabled you to travel around London and visit many of the attractions. Thank you for mentioning our friendly and helpful staff who were able to provide information regarding places to visit etc. I do hope...

Bristol
Reviewed 4 weeks ago

I stayed here for one night on business in January. Tucked away on Lancaster Gate, in a quiet area, this is a nicely decorated boutique style hotel. Reception staff friendly and helpful. My room was on the ground floor next to reception, but quiet and roomy. Good sized bath with nice shower over (although the bath is quite high, so...

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Helpful?
1Thank Lesly_Bristol
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Lesly_Bristol I was delighted to read that you enjoyed your stay and thank you for providing a detailed review. I was pleased to hear that you found our staff friendly and helpful and that your quiet room with good lighting and plenty of electric sockets enabled you to work in your room, which I know is so important when...

Cheltenham, United Kingdom
Reviewed 4 weeks ago via mobile

Lovely, quiet, boutique hotel with a relaxed feel. Bedrooms beautifully clean and presented. Helpful staff and great location. I was here for a meeting at the Hilton metropole the next day and wanted to stay somewhere less clinical. This hotel fitted the bill. I ordered room service on returning from an impromptu trip to the theatre. My Caesar salad was...

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Helpful?
Thank JosieannaCB
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear JosieannaCB Thank you so much for your lovely review. I was delighted to read that you found the hotel relaxing and the location ideal for your business meeting and so pleased that you were able to secure our sister hotel for the conference you are organising. Thank you for sharing your experience and recommending our hotel to other travellers....

Cape Town, South Africa
Reviewed 16 January 2017

We stayed for 5 nights with our three boys and booked them separate room, upon arriving we realised that the boys were placed in an Executive suite (for up to 4 persons) and we were in a double room which was tiny compared to the one the boys were in. The double room was small, and we barely had space...

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Helpful?
Thank RuBe1977
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear RuBe1977 Thank you so much for your review. I was pleased to read that you found our staff welcoming, the hotel comfortable and that you enjoyed the breakfast buffet. I apologise for the failure of our housekeeping team to replenish the toilet paper and note your comments regarding room service. I hope that we will have the pleasure of...

Preston, United Kingdom
Reviewed 2 January 2017 via mobile

I stayed at the Arbor Hyde Park with my wife, 2 children and mother and father in law, to celebrate the new year. The welcome was friendly, and first impressions of the hotel were very pleasing, with a clean and modern entrance area, in which appeared to be a very nice area of London. There was no excessive traffic noise...

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Helpful?
2Thank siclarkson50
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear siclarkson50 Thank you for your lovely review. I was delighted to read that you and your family enjoyed celebrating New Year with us and thank you for sharing the experience. I agree our location is ideal for visiting all areas of the City and yet it is also very quiet and peaceful. I hope that we will have the...

Stratford-upon-Avon, England, United Kingdom
Reviewed 26 December 2016 via mobile

Stayed for the fourth time with a friend. We were happy with the fabulous room we had specifically requested (402). Pillowcases were stained but changed quickly without fuss and the towels are becoming worn and frayed around the edges. Bathroom is spacious and spotless. Breakfast is wonderful as always, so much choice and good quality. Staff are lovely, so friendly...

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Helpful?
Thank Millie M
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Millie M Thank you so much for your review. We love welcoming guests back to Arbor Hyde Park and so I was pleased to read that you enjoyed your latest visit. I note your comments regarding the towels and the Christmas decorations and can assure you that we will not allow our standards to slip. I hope that we...

Abu Dhabi, United Arab Emirates
Reviewed 22 December 2016 via mobile

Just checked out of the Arbor Hyde Park Hotel. Positives - Friendly Staff, clean and well presented reception area and rooms. Location is good only a 5 min walk from Lancaster Gate Tube Station (closing for work on 4th Jan till summer 2017) You are also right next to Hyde Park and Oxford Street is walkable. Negatives - The only...

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Helpful?
Thank Garethoh30
Jebunnessa H, Deputy General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Garethoh30 Thank you for taking the time to post a review mentioning our friendly staff, high standard of housekeeping and our proximity to Hyde Park and Oxford Street. I note your comment regarding the room allocated to you, we have a selection of room and our reservations team are always happy to discuss the room options available to ensure...

roma
Reviewed 13 December 2016 via mobile

It's my second time after 3 weeks that I stay in this delightful boutique hotel. Stylish and contemporary. Staff very professional. A very exclusive neighborhood and 3 minutes walking to Lancaster Gate subway ( circle line).

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1Thank filipponina
Mark I, Group General Manager at Arbor Hyde Park Hotel, responded to this review

Dear Filipponina We love welcoming guests back to Arbor Hyde Park and I was delighted to read that your second visit was so enjoyable. Thank you for your lovely review, I hope that we will have the pleasure of welcoming you back for a third visit very soon. Best wishes Mark

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Despite being just a short hop away from the West End of London, Arbor Hyde Park feels like it's a million miles from the intense whirl of nearby Marble Arch. Hidden away on a quiet loop that curves off from the main stretch of Lancaster Gate, the hotel provides its guests with a level of quiet seclusion rarely found in so accessible a location. Housed within a beautiful Victorian terrace, just a couple of minutes' walk from the trees, lakes and green spaces of Hyde Park and Kensington Gardens, Arbor Hyde Park offers a style of meticulous but unobtrusive service that matches the simple elegance of its architecture. The hotel has been designed for the comfort and convenience of its guests, with an emphasis on understated quality. There aren't many places in central London that can claim to be genuinely restful. The Royal Parks can make a good case; Arbor Hyde Park, which looks out over one of those parks, can too. ... more   less 

Additional Information about Arbor Hyde Park Hotel

Address: 36-37 Lancaster Gate, London W2 3NA, England (Formerly London Guards Hotel)
Region: United Kingdom > England > London
Price Range: $217 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arbor Hyde Park Hotel 3.5*
Number of rooms: 40
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Also Known As:
London Guards Hotel
Guard Hotel London
Hotel Style:
#104 Romantic Hotel in London
#128 Business Hotel in London
#158 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Arbor Hyde Park Hotel staff and other travellers.
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Questions? Get answers from Arbor Hyde Park Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a twin room as the regular double is a little small.”
 of 5 bubbles NickB882, 30 Jan 2017 | Read review
“high floor room”
 of 5 bubbles martinat394, 29 Nov 2016 | Read review
“Avoid the dungeon room right off the lobby”
 of 5 bubbles window_seat0, 18 Oct 2016 | Read review
“Choose if you can the rooms in the main part of the hotel, not rooms 1,2,3,4”
 of 5 bubbles 298russelld, 16 Sep 2016 | Read review
“Recommend the Superior Room”
 of 5 bubbles keiths878, 15 Sep 2016 | Read review
5 of 5