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Best Western Mornington Hotel

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12 Lancaster Gate Westminster, London W2 3LG England
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Traveller (325)
360
Panoramas (7)
Room & Suite (408)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
  • Contactless check-in
  • Contactless check-out
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Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Best Western Mornington Hotel
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#516 of 1,195 hotels in London
Location
Cleanliness
Service
Value
Located opposite Hyde Park and moments away from Paddington, The Best Western Mornington Hotel is an oasis of peace yet only minutes from London’s West End and Oxford Street.Completely refurbished to combine its Victorian Splendour with a modern contemporary finish, the BEST WESTERN Mornington Hotel the perfect hotel for your visit to London. With 70 fully air-conditioned bedrooms, Complimentary High Speed WIFI throughout the Hotel, a professional meeting room, and stylish bar our London Hotel is perfect for any occasion.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Breakfast buffet
Complimentary Instant Coffee
Meeting rooms
Newspaper
Non-smoking hotel
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Hair dryer
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English

Location

Full view
100Great for walkers
Grade: 100 out of 100
111Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
1521Reviews28Q+A100Room tips
Traveller rating
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  • 218
  • 74
  • 83
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Paul wrote a review Sep 2022
Swindon, United Kingdom1 contribution
+Clean, comfortable rooms. +Good location near Paddington Station and Hyde Park. +Quiet street with good access to amenities. -Almost unusable shower; it was pathetic. -Unhelpful desk staff unable to explain charges. -Multiple significant charges made to bank which will be refunded in 4-5 days!!! Not stated in T&C’s.
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Date of stay: September 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Miriam C wrote a review Sep 2022
5 contributions
Great location, close to Paddington Station, Hyde Park, 2 blocks from the underground Lancaster station. This hotel is close to restaurants and shopping yet quietly located 1 block from main streets. The hotel is what I expected for the price and great for a budget in London.
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Date of stay: September 2022Trip type: Travelled with friends
Room Tip: When you arrive, there are steep stairs to pull your luggage up and I actually pulled the muscles...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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John H wrote a review Sep 2022
Stoke-on-Trent, United Kingdom180 contributions51 helpful votes
Loved this hotel. A very short walk to bus stops and Lancaster Gate tube station. Hotel staff excellent e.g. I queried before booking if they would hold luggage the morning we were due to arrive and within 45 minutes had a friendly e-mail to say yes. A good breakfast buffet. Rooms may be on the smaller side but stylish and air-conditioned. Will use this hotel when staying in central London
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Janet E wrote a review Sep 2022
Chester, United Kingdom43 contributions72 helpful votes
Stayed one night I was going to watch the Queens funeral and hotel rooms were hard to get. Room was clean but very small hardly any ameneties in the room, bit tatty around the edges same as the communal areas. Paid for B & B and was going off very early in the morning so ordered a takeaway breakfast, when I went to collect it they charged me £10 I said I had already paid for breakfast and they said I had to pay an extra £10 and I asked for a refund on my cooked and they said I couldn't have on. The good points is that its 2 minutes away from a tube and Hyde Park. Thats it. Probably on my list of not to visit again.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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egpws wrote a review Sep 2022
Koroni, Greece71 contributions16 helpful votes
We spend three nights in September. Room was rather small but with everything one needs. TV, Fridge, Shower, Safe. Not much room to unpack though. Staff very friendly and helpful, Lounge comfy with a bar. Good breakfast buffet.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Msheartlily wrote a review Sep 2022
Cypress, Texas3 contributions2 helpful votes
The room has no amenities. There’s no refrigerator in the room or available to keep medications cold. There’s no storage to unpack. There was no ice machine or bucket for ice. All this would be ok if the room or hotel had any character. It’s white walls with white bedding and a bathroom that makes a cruise ship bathroom look big. The water pressure was so low it took 20 minutes to rinse my hair. London is lovely… this hotel is not up to snuff
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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kurt896 wrote a review Sep 2022
London, United Kingdom1 contribution1 helpful vote
Unfortunately the room we stayed in has noisy water pipes, which seemed to have been located above a ceiling panel/grid as you entered our room. Possibly coming from an above room, as / when they shower or flush the toilet. Walking and foot steps can also be heard as happened on our stay each night around 2 am
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Review collected in partnership with Best Western
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Andrew G wrote a review Sep 2022
Penicuik, United Kingdom710 contributions217 helpful votes
Stayed here for 4 nights arriving Sunday 7 August 2022. Had stayed three times before, but noted some poor reviews recently. We needn't have worried. As requested, we had two rooms close to each other. We had requested rooms with bath tubs, but didn't get these. Shower was fine, but angle of head meant you couldn't stand directly under it, though it was removable so you could hold it in place. Buffet breakfast was very good. Staff friendly and approachable. Location is excellent. One observation. On this, and previous stays, we've booked and paid for "Executive Rooms". Hotel signage indicates "Executive Rooms" are on first floor -- we've never been given a room on first floor. A puzzle, though rooms for this stay were fine.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hugo Ferreira, General Manager at Best Western Mornington Hotel
Responded 3 weeks ago
Dear AndrewG, Thank you for sharing your lovely feedback following your recent stay with us. I am delighted to read that you had a great experience in our company. We do have Executive Rooms on all floors, so you can request a particular floor and we can allocate you if we have availability. We will try our best to make your next stay even better. Thank you for your time and we are looking forward to your next visit! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
nickibooth007 wrote a review Sep 2022
Edinburgh, United Kingdom
Perfect location, comfy bed, helpful staff. Travelling from Melbourne with my two teenagers, their first time to London. They were very impressed with the hotel which looks wonderfully ‘London’ with its bright white pillars. Easy walk from Paddington Station and even easier walk to the nearest Tube station.
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Review collected in partnership with this hotel
Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Hugo Ferreira, Other at Best Western Mornington Hotel
Responded 3 weeks ago
Dear Nickibooth007 , Thank you for sharing your lovely feedback following your recent stay with us. I am delighted to read that you had a great experience in our company. We will try our best to make your next stay even better. Thank you for your time and we are looking forward to your next visit! Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
LDcarmen wrote a review Sep 2022
Toronto, Canada3 contributions4 helpful votes
Reception staff was rude, inconsiderate, did not take into account that we are staying 10 nights, he manager ignored our concerns, rooms are outdated, dirty walls, stains on curtains, wooden floor is cracked, no fridge, the hairdryer is in a closet. Only positive is breakfast and location. For same money, are better hotels on the same street.. Stay away from this place!
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Review collected in partnership with Best Western
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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PRICE RANGE
US$148 - US$254 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western mornington hotel, best western london, london best western
FORMERLY KNOWN AS
BEST WESTERN Mornington Hotel
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
70
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Frequently Asked Questions about Best Western Mornington Hotel
Which popular attractions are close to Best Western Mornington Hotel?
Nearby attractions include Italian Gardens (0.2 km), Peter Pan Statue (0.4 km), and The Swan (0.2 km).
What are some of the property amenities at Best Western Mornington Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and a fitness centre.
What food & drink options are available at Best Western Mornington Hotel?
Guests can enjoy a lounge and free instant coffee during their stay.
Is parking available at Best Western Mornington Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Best Western Mornington Hotel?
Conveniently located restaurants include Bel Canto Restaurant, Nipa Thai Restaurant, and Sheila's Cafe.
Are there opportunities to exercise at Best Western Mornington Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Best Western Mornington Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Mornington Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Best Western Mornington Hotel?
Many travellers enjoy visiting Churchill War Rooms (3.5 km), Tower of London (7.1 km), and Houses of Parliament (3.9 km).