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Hotel Moonlight

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Hotel Moonlight
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174 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Norfolk, England
Reviewed 12 March 2017 via mobile

We stayed here for a night for an evening at the Royal Albert Hall. It's about 25 minutes walk from there, in a quiet residential location well off the main road. Friendly check in. We'd paid for a small double but they kindly upgraded us and our room was lovely. Great service in a good location for the V&A and...

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Helpful?
Thank Jo B
SaraBoukhari, Guest Relations Manager at Hotel Moonlight, responded to this review

Thank you for the lovely review! We are so thrilled that you enjoyed your short stay in London, here at Hotel Moonlight. Going the extra mile for our guests is very important to us, and we understand how the smallest gestures can make the biggest impact! If you should find yourself in London again soon, it would be our pleasure...

London, United Kingdom
Reviewed 9 March 2017

The Moonlight is truly an good option for London if one does not wish spend a small fortune on hotels. It has an excellent location with direct access from Heathrow on the tube to Earl's Court and a few more minutes walk. Earl's Court is very handy to get around the city. The area looks somewhat upscale but not posh....

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2Thank thefortA
SaraBoukhari, Guest Relations Manager at Hotel Moonlight, responded to this review

Thank you for your kind words! It was a pleasure hosting you and your husband here at Hotel Moonlight during your recent stay in London. We are so very happy to have assisted in making your husbands birthday a memorable one! We hope to see you again in the future. Warm Regards, Sara Boukhari Guest Relations

Reviewed 4 March 2017

I booked this hotel not knowing anything about it (other than the favourable reviews it has received on here). The location, approximately 3 minutes or so away from Earls Court Station is absolutely perfect and is tucked away in a quiet road. My check in was fabulous, I had arrived very early and was told that my room was already...

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1Thank Tracey R
SaraBoukhari, Guest Relations Manager at Hotel Moonlight, responded to this review

Dear Tracey, You are too kind! We are beyond delighted that we exceeded your expectations. Our guests and their overall satisfaction is our number one priority, and knowing that we assisted in making your stay a memorable one is wonderful to hear. If you should ever find yourself returning to London, it would be our pleasure to host you once...

Zurich, Switzerland
Reviewed 26 February 2017 via mobile

I stayed here for a night and I loved it. It was very quiet, clean, very well located .... excellent. A very good value for the money .. not far from Earls court Tube, clean area, descent staff ... unbelievable the hotel

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1Thank Monie0278
Diana G, Manager at Hotel Moonlight, responded to this review

Dear Monie, Thank you very much for your short, but accurate review. I loved to see you enjoyed staying with us for the location and quality of our rooms. We're looking forward to your next visit. Yours Sincerely, Diana Goncalves Hotel Manager

Ottawa, Canada
Reviewed 25 February 2017

My adult daughter and I stayed for 6 nights. We were very pleased. Staff were helpful and friendly. Bathroom was spotless. Microwave and refrigerator were a bonus. One real highlight was the available mobile phone. Since we were travelling from Canada and reliant on free wifi, this phone was an enormous asset for finding our way around and for making...

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Helpful?
Thank Janet M
Diana G, Manager at Hotel Moonlight, responded to this review

Dear Janete M, Thank you for sharing your feedback of your experience with us at Hotel Moonlight. It is a pleasure to read your kind words on our friendly, attentive team and I am delighted that our well appointed rooms and mobile phone was a highlight for you. We hope that we will have the opportunity of welcoming you back...

Rouen, France
Reviewed 17 February 2017

It was a real pleasure to stay at Hotel Moonlight. The staff is very friendly and helpful, my room was spotless and comfortable (I was kindly upgraded and enjoyed the Club room - I know miss my king size bed !!) , the area is safe, quiet and yet lively. Tube is 2 minutes walk away. It was nice to...

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Helpful?
1Thank Claire T
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Ms. Claire, Thank you so much for your lovely review. We are pleased to hear you had a great stay with us. We always try to make our guests comfortable. We are looking forward welcoming you back in the future. Regards, Candy Li Guest Service

Stockholm County, Sweden
Reviewed 15 February 2017

Stayed three nights. Comfortable beds, warm and cosy room. You got a information kit regarding the surrounding (restaurants, shops etc) and a map, good idea. Service minded staff. Didn't` missed anything in the room: fridge, hairdryer, tea makings. The room and bathroom very clean. Hope I can stay here again next time in London.

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1Thank ricky492017
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Ricky, Thank you so much for taking the time to share your review after your recent stay at Hotel Moonlight. We are happy to hear that you had an enjoyable stay overall and everything you need in the rood. Thank you for commending our staff. It is our honour to assist you personally. We look forward to welcome you...

Santa Cruz, California
Reviewed 13 February 2017

This hotel has been open less than a year. The service was impeccable, and everyone was extremely nice. The rooms were super clean. I had a twin room, which is very small by American standards, but suited me just fine for my stay. Nice big bathroom and great towels. Also the mirror is one of those that defogs automatically at...

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2Thank Kim C
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Kim, Thank you so much for your lovely review. Our team tried our best to make our guests comfortable. Thank you for the comment and we will evaluate all room facilities regularly to make it best convenience to all guest. This is our pleasure to serve you personally and we hope to welcome you soon. Regards, Candy Li Guest...

Wolver
Reviewed 10 February 2017

Only stayed one night part of theatre and afternoon tea gifts Cannot fault anything from time of arrival to time of departure Staff very welcoming even down to providing detailed information on bus routes and maps for us to get around and make the most of our visit Our room was lovely and comfortable with everything provided would definitely recommend...

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Thank Mojean G
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Mojean, Thank you so much for complimenting our team for the service provided. This is our pleasure to serve you personally. We hope to welcome you soon. Regards, Candy Li Guest Service

Bridgwater, United Kingdom
Reviewed 9 February 2017 via mobile

We booked Hotel Moonlight after reading reviews online. So glad we did!! The hotel is in a great location, really close to Earl's Court station. We travelled from Somerset for my birthday to spend a few days in London. We arrived well before we could check in so asked if we could leave our bags, the staff are lovely they...

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1Thank Emmy0802
Candy L, Guest Service at Hotel Moonlight, responded to this review

Dear Emmy, Thank you for choosing Hotel Moonlight for your recent stay in London and for sharing your fantastic comments with us. We are thrilled to see that you did enjoy your stay, and that our location and service did further your enjoyment. We hope to have the pleasure of welcoming you again soon. Regards, Candy Li Guest Service

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
  • Room Service
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Concierge
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
We are boutique hotel situated in vibrant and cosmopolitan Kensington. We opened our doors in the summer of 2016 and offer 23 sumptuous rooms. Situated in an elegant Victorian property we are perfectly located close to the museums, Hyde Park and high street and luxury shopping. With all the main transport links nearby, Hotel Moonlight is the place to explore and experience London. All our rooms are luxuriously appointed and benefit from flat screen smart TV's, triple soundproofed windows and all the comforts you would require including complimentary high speed Wi-Fi. Whether it is for business or pleasure, our friendly and helpful team are always at hand to ensure our guests have a relaxing and enjoyable stay. We look forward to welcoming you to Hotel Moonlight. ... more   less 

Additional Information about Hotel Moonlight

Address: 9 Knaresborough Place | Earl's Court, London SW5 0TP, England
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: $198 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Moonlight 3*
Number of rooms: 23
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Hotel Style:
#106 Best Value Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Moonlight staff and other travellers.
8 questions
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New Jersey
1 month ago
Fort Collins, Colorado
2 months ago

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Questions? Get answers from Hotel Moonlight staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not sure of the other floors we were o the 3rd and the noise was minimum, with a lift to get to the rooms it was great”
J8152KHmichaels, 20 Apr 2017 | Read review
“Just make sure you are on the second or floor.”
cinnamona686, 3 Apr 2017 | Read review
“Club rooms are bigger and have more amenities included”
miguelrE3612TZ, 28 Mar 2017 | Read review
“best location, best room, fantastic bathroom”
Touristlab, 28 Mar 2017 | Read review
“room on the ground floor was fine”
thebroons2017, 25 Mar 2017 | Read review
5 of 5