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The Royal Horseguards

4,913 reviews
#123 of 1,081 Hotels in London
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Traveller (1841)
Room & Suite (1128)
Dining (123)
Overview
  • Excellent68%
  • Very good21%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“london eye”(972 reviews)
“trafalgar square”(410 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Offers from The Royal Horseguards
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Reviews (4,913)Write a Review
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3,051
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3,051
950
325
135
56
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All reviewslondon eyeembankment tube stationtrafalgar squareriver viewequus barheated floorsdowning streetbig benafternoon teaheated towel rackbeautiful hotelcharing crossstar hotelcovent gardenturn down servicemini barmajor attractions
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1,261 - 1,265 of 4,517 reviews
Reviewed 15 January 2016 via mobile

Really disappointed, 5 star building but not 5 star in other areas. Visited many London, Dublin 5 star hotels but found this hotel was a little disappointing. 1- lift didn't work (others there so used them) 2 - terrible drain smell in bathroom 3 -...More

3  Thank Kjordy1
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 16 January 2016

Dear Kiordy1, Thank you for your review regarding your recent stay at The Royal Horseguards Hotel. As per our previous correspondence, I have shared your comments with the appropriate Heads of Department, who are currently investigating and taking corrective action. The comfort of our guests...More

Reviewed 14 January 2016

We stayed at this hotel over Christmas 2015. We booked 2 rooms. One room was larger than the other room, but the other room had an incredible view of the Thames River and the London Eye. I chose the smaller room with the view. It...More

Thank Jane1231
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 15 January 2016

Dear Jane 12231 I am so pleased that you had an enjoyable stay over Christmas with us at The Royal Horseguards Hotel. We are very lucky indeed to have such an enviable location, overlooking the River Thames and the Southbank on one side and the...More

Reviewed 14 January 2016

We stayed here for a weekend and it was great. The staff and welcoming and friendly and the location is prefect to get around London, right across from the London Eye. Rooms are spacious and no noise from outside at all. Perfect hotel for both...More

Thank DA122015
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 15 January 2016

Dear DA122015 Thank you for your 5* review of your recent stay with us at The Royal Horseguards Hotel. We are ideally centrally located in the heart of the city alongside the River Thames and only a stone’s throw away from London’s attractions such as...More

Reviewed 13 January 2016

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Review collected in partnership with Amoma.com
Thank shulige
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 14 January 2016

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Reviewed 12 January 2016

I have stayed at this hotel twice and both times I have had an exemplary stay. (Most recently I visited in August 2015.) There is a doorman who greets you kindly (seemingly indiscriminately) and directs you to the reception area. The reception staff are very...More

4  Thank gxmj
Response from horseguardsLDN, General Manager at The Royal HorseguardsResponded 13 January 2016

Dear gxmj Thank you so much for taking the time to share your 5* review of your recent stay with us. I am delighted to hear that you had an amazing stay with us on your second visit to The Royal Horseguards Hotel. Indeed our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$269 - US$692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in London
#60 Business Hotel in London
#106 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$269 - US$692 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in London
#60 Business Hotel in London
#106 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1841)
Room & Suite (1128)
Dining (123)
Pool & Beach (9)
Amenities (82)
Business Centre & Event Rooms (5)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
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Liana M
10 February 2018|
Answer
Response from jackiemZ9004AJ | Reviewed this property |
I do not remember a clothesline in the bathroom. However, the staff is very accommodating , maybe they can provide one.
0
Votes
rchap85
28 January 2018|
Answer
Response from MrShadwell | Reviewed this property |
You could try the following phone numbers: +44 800 330 8090 +44 207 523 5062
0
Votes
Julie K
18 January 2018|
AnswerShow all 9 answers
Response from Dennis S | Reviewed this property |
I’m not sure. A lot of pubs & cafes. You are right in the Westminster Abby area and other attractions. We took the tube to Piccadilly Circus area to shop
1
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Room Tips
"Try to get a room overlooking the Thames"
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"Choose one with natural light."
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"Beware of rooms with no view"
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"lovely view, lovely staff, great rooms, great aura. perfect from all standards."
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