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The Royal Horseguards

4,871 reviews
#119 of 1,076 Hotels in London
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Traveller (1814)
Room & Suite (990)
Dining (121)
Overview
  • Excellent69%
  • Very good21%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“london eye”(965 reviews)
“trafalgar square”(408 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,871)Write a Review
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3,031
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All reviewslondon eyeembankment tube stationtrafalgar squareriver viewequus barheated floorsdowning streetbig benafternoon teaheated towel rackbeautiful hotelcharing crossstar hotelcovent gardenturn down servicemini barmajor attractions
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1,301 - 1,305 of 4,480 reviews
Reviewed 15 December 2015

So looking forward to staying in this hotel for a theatre visit last weekend. Sadly let down by the service and the food/restaurant. We booked the restaurant for the pre theatre time - 5.30pm and when we arrived at the restaurant there was no-one to...More

1  Thank Yogago
Response from horseguardsLDN, Manager at The Royal HorseguardsResponded 25 December 2015

Dear babsshiells, Thank you for your detailed feedback. I appreciate the positive aspects as well as your constructive feedback with regards to the service in the restaurant and the room facilities. I am delighted that you enjoyed the location of our hotel as we are...More

Reviewed 15 December 2015

Lovely afternoon tea, set in decadent surroundings. Staff so attentive, food so nice. Also do a very special children's tea with lots of goodies. Even offered "royal box" to take home nice cakes we couldnt finish. Ideal for a special surprise!More

1  Thank Joyce H
Response from horseguardsLDN, Manager at The Royal HorseguardsResponded 25 December 2015

Dear Joyce H, Thank you so much for sharing your kind review of your recent experience with us. I am delighted that you had an amazing Afternoon Tea with us at the Royal Horseguards Hotel. We are all about offering unique and luxurious experiences to...More

Reviewed 14 December 2015

We have been here many times and I have written many reviews but I have come here for my Birthday celebration this time and there is little left to say that I haven't already said . If you want an indulgent treat and to be...More

1  Thank LYNNE P
Response from horseguardsLDN, Manager at The Royal HorseguardsResponded 25 December 2015

Dear LYNNE P, Welcome back! Thank you so much for taking the time to write your review following your recent stay with us. I am delighted to read that you had an amazing stay with us especially celebrating your birthday. I am pleased that you...More

Reviewed 13 December 2015

This is a very high standard hotel in a great location on the bank of the river Thames opposite the London Eye. The staff are all very helpful and cheery although one ot two struggle with English. We paid for an upgraded room with a...More

Thank bigjohnh2014
Response from horseguardsLDN, Manager at The Royal HorseguardsResponded 25 December 2015

Dear bigjohnh2014, Thank you very much for taking the time to share your review with us following your most recent stay. I am delighted that you had an amazing stay with us at The Royal Horseguards Hotel in one of our beautifully appointed bedrooms and...More

Reviewed 11 December 2015 via mobile

I stayed overnight for a business meeting and a dinner. The meeting and the dinner were fine, apart from the loud band in the next room, which prevented us from hearing all of Maggie Philbin's presentation and the pitches of the prize winners. The real...More

Thank Nigel B
Response from horseguardsLDN, Manager at The Royal HorseguardsResponded 25 December 2015

Dear Nigel B, Thank you for taking the time to share your review with us following your most recent stay at The Royal Horseguards Hotel. Please accept my most sincere apologies for any disruptiveness and downfalls that you may have experienced with us. I would...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$207 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in London
#60 Business Hotel in London
#103 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$207 - US$455 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#39 Romantic Hotel in London
#60 Business Hotel in London
#103 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1814)
Room & Suite (990)
Dining (121)
Pool & Beach (9)
Hotel & Grounds (1070)
Bathroom (130)
Business Centre & Event Rooms (5)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
Mandrew123
27 December 2017|
AnswerShow all 5 answers
Response from gunit861 | Reviewed this property |
The windows did open but were restricted. Didn't pose a problem tho.
0
Votes
mrsriva
26 November 2017|
AnswerShow all 3 answers
Response from Meredith M | Reviewed this property |
Uber - around £50. Unwise to use trains with broken foot/luggage. Enjoy your stay!
0
Votes
mrsriva
25 November 2017|
AnswerShow all 7 answers
Response from S G | Reviewed this property |
I don’t think so, but you are two blocks from St. James Park, which is a great run or walk.
0
Votes
Room Tips
"Ask for a good view over the Thames - and try to get a king-sized bed"
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"Ask for a walk in shower or a bath with a stand up shower and curtain."
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"Rooms to the river side are quieter,we loved our room and bedding is wonderful...Great sleeps."
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"We prepaid our rooms and lowered the price. The garden view rooms have a great view of the Thames and Eye in..."
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